KHMS204 - Instructions

Took the front off and behind a plate was the fuse, so I replaced it for what good that did!!!

To replace charcoal filter in microwave, had to take grill off. Tabs on 2 of the 3 screws were fractured and then glued. This happened at the factory. Found Parts Select on the internet who had the grill and filter. Received parts in less than 5 days. Grill was easy to install as the 3rd tab had been eliminated on the replacement par ... Read more t. THANKS PARTS SELECT

Time to replace the charcoal filter

Unscrewed light cover then inserted lights. When I called your company gave them the model Number they knew the exact part needed promptly mailed the replacement lights.

1. Unplug the power cord from the wall socket. 2. Remove the 10 screws holding the bottom cabinet cover in place. The bottom cabinet cover will swing down allowing acces to the inside ofe the microwave. 3. Remove the connector from the turntable motor. 4. Use a T15 Torx driver to remove the 2 Torx screws holding the motor in place. ... Read more 5. Remove the motor. 6. Reverse the process using the new motor.

First let me say that I tried several places to get what I thought was a simple light bulb. This included several national hardware stores as well as a national electrical supply company. No luck. Went to the manual and PartSelect. Not only did you have it in stock, ship right away,at a reasonable price it arrived in a matter of days. One ... Read more would not normally think of receiving a "how to" video to change a light bulb but you did. That impressed me. Suffice to say the replacement went well and you can be certain the next time I need a part I will go to you first. I am also impressed with the organizations with which you are affiliated with. BBB, Norton, PayPal, money back guarantee etc. Thank You The entire process was made pleasant with your support.

I didn't do the repair -- my husband did, said it was easy, had no problems what so ever! The new bulbs give a lot more light to the cooking area.

replaced burnt parts

Took the replacement plate out of the box and put it in the microwave in seconds. I never realized how much of a difference having the correct microwave plate would make. It's great to have it back.

slide into place under hood

You had alerted that it was imperative to unplug unit before starting to remove defective bulb. As described, there was silicon on bulb and socket and bulb broke upon my attempt to remove. Had to use needle nose pliers to get metal base of old bulb from socket, then all went well.

Stood on a step stool (microwave over stove), took off the one panel,removed old filter and put in new one

My husband open the microwave and see the capacitor melted. He try to find the piece in store,but unfortunatly he didn't find any. I found the piece on the web and ordered it. My husband replaced the part easily. The microwave work very well.The microwave was to our friend. He did replace it by a new one. Now we have a new microwave with ... Read more a fan.

Arrived in 24hours!!! Great.

Removed 2 screws on the top of the microwave and removed top/front piece of microwave. Slid out old filter (which didn't look dirty at all) and replaced it with the new one. Replaced top/front piece and 2 screws. It took less than 5 minutes.