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KFIS20XVMS5 KitchenAid Refrigerator - Instructions

All Instructions for the KFIS20XVMS5
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While cleaning frig, I broke the right side pin the crisper door pivits on.
First I looked at new replacement part, saw what held the part to the frig. Then removed the crisper drawers and vegie drawers and related support pieces. Used socket wrench to take out three screws and started so remove endcap. Realized endcap was attached to a piece that controls air flow to drawer, located supporting screw, removed and entire assembly came right out. I fumbled my way through the linking mechanism being very careful not to force and break anything. Once I figured out how all this worked, it went back together in a few minutes. Replaced the four screws that held the 2 pieces (endcap and airflow) to frig, replace drawer slid, replaced all draws. Done 30 minutes, start to finish. I found Customer Service VERY helpful while ordering piece, couldn't believe it was under $10 and fit exactly! Thanks PartSelect.com!
Parts Used:
Pantry End Cap - Right Side
  • Bryan from Panora, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
31 of 38 people found this instruction helpful.
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needed to replace filter
Turned old one until it snapped out. Replaced it with a turn.
Parts Used:
Refrigerator Water Filter
  • Marilynn from Holland, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
30 of 41 people found this instruction helpful.
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Electronic control panel was dead. Refr did not cool down or operate at all.
The frig. no longer cool downed or operated at all as the electronic control panel was dead. Pulled old part off and put in new part, following instructions on You Tube. However, this part did not solve the issue. I had to call a repairman. The repairman said that another part was needed also, this part costs over $400.00 but, the part was no longer available. I had to purchase a new frig. and not a happy camper to have a 6 year old frig,that a part is no longer available.
Parts Used:
Main Electronic Control Board
  • Carl from CARLISLE, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
30 of 44 people found this instruction helpful.
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Ice Magic Plus stopped making ice
First I removed the icemaker from the freezer by removing two horizontal screws holding it to the side wall, and one vertical screw holding the front to a bracket coming off the side wall. Then I used a flat screwdriver to unlock the electrical plug. (After doing this, I realized that this wasn't necessary at all, and this part could have been changed just as easily without removing the icemaker.) On the front, there is a white cover with Ice Maker Plus. Use a flat screwdriver to unlock the tangs and remove the cover. There are three screws in the corners that once removed, will allow the motor assy. to be gently pulled straight out. On the back of the part, you will see many gold lands that the timer touches. I don't think there was anything wrong with my motor. I had two spots where the gold plating was worn off, so I suspect it was not making contact, and the whole process would stop. Slide the new part in place making sure the teeth on the gears line up (not a big deal), and secure with the screws. Install cover and you're done. Mine has been making ice like it was brand new.
Parts Used:
Icemaker Motor Kit
  • George from Hammond, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
25 of 35 people found this instruction helpful.
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The guide pin, which opens the crisper/pantry lid, broke off. It is integral to the end cap.
First, I removed the drawers at the bottom of the fridge and then I removed the three hex head (7/32) screws that hold the end cap on. Then I disengaged the slider which connects to the temperature control for the pantry drawer. Then, unscrewed the drawer slides with a Phillips from the old end cap. Also the slide push rod has to be disengaged from the clips on the back of the endcap.

Then, I reinserted the push rod to the new end cap and reattached the drawer sliders and the slider itself. At this point I realized I SHOULD have unscrewed the temperature slider at the back where it covers the cold air outlet. The screw had slipped out. I replaced it with a slightly larger wood screw. Reinstall the drawers, all done.
Parts Used:
Pantry End Cap - Right Side
  • Dave from Seattle, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
21 of 28 people found this instruction helpful.
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Broken Crisper Pan
Since the crisper didn't come with a front, the old front needed to be removed from the broken cripser and attached to the new one. The easiest way to take off the front is to remove it from the bottom of the crisper. Once the pressure is released it comes off easy. Snap the front on the new crisper by starting with the top and snapping the bottom.
Parts Used:
Crisper Drawer
  • G. Kevin from Roanoke, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
18 of 20 people found this instruction helpful.
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Old refrigerator gaskets were worn out
I unboxed the replacement gasket set and inspected them for damage. Then I opened the left refrigerator door and grabbed the right hand corner of the old gasket and removed it. I then aligned the new gasket with the door and using my fingers pushed the gasket into the gasket grove. I used my thumb to seat the gasket. I repeated the process for the right door. Total time was under 15 minutes.
Parts Used:
Refrigerator Door Gasket, Right (Gray)
  • Ron from LIVERMORE, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
17 of 17 people found this instruction helpful.
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compressor didnt turn on
changed the starter connected to the compressor
Parts Used:
Capacitor
  • gerardo from el monte, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
24 of 41 people found this instruction helpful.
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Hinge pin for Chef's Pantry Door broke off endcap
First, I removed the Climate control drawers, the lower shelf pieces and the Chef's Pantry drawer so I had room to work.

Next, I unfastened the two screws that held the pantry drawer gilder on the broken righthand end cap and removed the glider.

With a socket tool, I unfastened the three socket-head mounting screws that held the endcap to the refrigerator wall.

The righthand endcap has a climate control adjustment mechanism which includes a finger slider and an extenson bar snapped to the backside of the endcap. This extension bar connects with another bar mounted to back inside of the refrigerator.

I carefully disconnected the climate control mechanism fixed to the refrigerator from the endcap.

With the endcap out of the refrigerator, I next had to disconnect the climate control slide and extension bar from the broken endcap by unclipping several snaps holding these pieces in place.

Now with the new endcap, I clipped the extension bar in place, snapped the finger silder in place, and reconnected this assembly to the climate control bar in the refrigerator and clipped the mechanism to the rear of the endcap.

The socket mounting screws were used to fasten the endcap to the wall. The pantry drawer glider was attached to the endcap with it's screws. The shelves and climate control drawers were put back. Finally, I carefully snapped the Pantry door to the hinge pins on both the left and the (new) right end caps and put the pantry drawer back.
Parts Used:
Pantry End Cap - Right Side
  • Rick from Foxboro, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
18 of 23 people found this instruction helpful.
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No Problem, time to replace water filter
Turned the old one to unseat and replaced with a new one in the reverse order.
Parts Used:
Refrigerator Water Filter
  • Ralph from Longmont, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
18 of 24 people found this instruction helpful.
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Refrigerator & Freezer both stopped cooling
Simply move the appliance for access to the back side. Removed the lower metal access panel, locate the compressor ( black round object ) parts are on the left bottom of the compressor. Simply unplug the parts, and replace with new parts.The hard part was, getting my 72 year old body in position to do the job. As far as getting the right part, a young lady in Nova Scoita is the one to ask for help !! Ordered parts one day, and they were in my hands the next morning!!
Parts Used:
Capacitor Refrigerator Compressor Start Relay
  • Clyde from ARAB, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
16 of 18 people found this instruction helpful.
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A piece of the frame for the crisper drawers had broken off making the drawers sag
This is the 2nd part I have bought for this refrigerator from Part Select. I wish the parts came with some kind of instruction. I had to re-use parts from the original equipment each time. After studying the replacement part I was able to figure out what I needed to do, but it would have been nice to have a little more information. There were 3 pieces which I needed to remove from the damaged piece and add to the replacement part. I would gladly pay more for a complete replacement part.
Parts Used:
Crisper Frame
  • Marsha from Houston, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
16 of 19 people found this instruction helpful.
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Ice buildup around freezer door gasket
Replaced with new gasket
Parts Used:
Freezer Door Gasket - Apollo Gray
  • Joseph from JACKSONVILLE, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
16 of 21 people found this instruction helpful.
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Old motor was not resetting back to proper position halting ice production.
Removed the three motor screws pulled off old motor put new motor in place replaced screws and re-installed. It was producing ice three hours later. I originally tried to obtian these parts directly from Whirlpool in which twice they shipped me the wrong parts. Finally gave up on them and entered the whilrpool part number which crossreferenced to new part number which was correct the first try. Thank you!
Parts Used:
Icemaker Motor Kit
  • Kevin from Spring, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
13 of 14 people found this instruction helpful.
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small nub that holds pantry door had broken off
For replacing end cap, LH pantry part:
removed large pantry drawer
removed two small upper pantry drawers
removed glass panel and long braces---all these parts required no tools
used 1/4" nut driver to remove 3 screws from broken end cap, LH pantry part and shook it to release it from the refrigerator
used phillips head screw driver to remove drawer arms
replaced metal drawer arms to new end cap, LH pantry part
attached new end cap, LH panrty part to refigerator and finised by using nut driver on all 3 screws. then replaced other pantry dawers, glass shelf, and pantry cover. EASY!
Parts Used:
Pantry End Cap - Left Side Refrigerator Water Filter
  • kAREN from CHEVY CHASE, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
14 of 18 people found this instruction helpful.
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All Instructions for the KFIS20XVMS5
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