KFCP KitchenAid - Instructions
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getting "black plastic" pieces on ice
53 of 60 people
found this instruction helpful.
-
Kathy D from Waterford, MI
- Really Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers
I didn't know what the plastic was - just that it was unappetizing. Reading other posts, it must have been the teflon coating. The refrigerator is 13 years old and reading other posts, I guess I'm lucky it lasted that long.
My boyfriend did the repair and here is his story:
The first ice maker we received was cr ... Read more acked on one corner. Not knowing how it got that way, I was concerned that there might be additional internal damage and that the unit wouldn’t work properly. Part Select was contacted and a replacement unit was sent with no difficulty.
As other reviewers have said, the replacement was quite easy, taking less than half an hour. The only tools I needed were a screwdriver and a nut driver. To begin, unplug the refrigerator and turn off the water supply to the ice maker. Loosen, but do not remove, the two top attachment screws. Then remove the bottom screw. Lift the unit up off the top screws and remove the water inlet hose at the top right. It’s probably a good idea to have a container handy to catch the small amount of water that comes out, but you’ll need a third hand for this.
The electrical wiring harness is very short and may be tricky to disconnect. On my refrigerator there is a round vinyl connector that plugs into a receptacle on the back wall of the freezer compartment directly behind the ice maker. This was removed with no difficulty (accidently, actually). Once the unit is out of the refrigerator you can remove the connector from the ice maker by using a screwdriver to depress the latch tab that is visible in a window in the unit housing. When installing the connector in the new unit make sure it is fully seated. Next, reconnect the round vinyl connector to the receptacle on the back wall of the freezer compartment. This was the worst part of the whole procedure. You have to support the unit close to the back of the freezer (due to the short harness) with one hand while inserting the connector with the other. This requires both arms in a confined space. The first time I did it I apparently didn’t get a good electrical connection on one end of the harness, and it didn’t work. Because the connectors are directly behind the ice maker I had to remove the unit and re-install it, but it was much quicker the second time, less than 10 minutes.
Once the connectors are in place put the water inlet hose into the opening at the top right. You may need to re-use the retaining clip from the old unit for this. Slide the two top mounting ears down between the screw heads and the back wall of the freezer compartment and tighten the screws. Then install the bottom screw. Plug in the refrigerator, turn on the water and make yourself a frosty beverage.
All in all, a relatively quick and painless procedure.
Another note - we kept saying "is there ice yet"? I think the metal bar that controls the ice maker needed to be raised and lowered a few times before it would work properly as it seemed to raise 1/2 way but the ice would not drop so I put it down and it worked its way up. Had to do it a couple of times over a 4 hour span but once going, it is working like a champ.
My boyfriend did the repair and here is his story:
The first ice maker we received was cr ... Read more acked on one corner. Not knowing how it got that way, I was concerned that there might be additional internal damage and that the unit wouldn’t work properly. Part Select was contacted and a replacement unit was sent with no difficulty.
As other reviewers have said, the replacement was quite easy, taking less than half an hour. The only tools I needed were a screwdriver and a nut driver. To begin, unplug the refrigerator and turn off the water supply to the ice maker. Loosen, but do not remove, the two top attachment screws. Then remove the bottom screw. Lift the unit up off the top screws and remove the water inlet hose at the top right. It’s probably a good idea to have a container handy to catch the small amount of water that comes out, but you’ll need a third hand for this.
The electrical wiring harness is very short and may be tricky to disconnect. On my refrigerator there is a round vinyl connector that plugs into a receptacle on the back wall of the freezer compartment directly behind the ice maker. This was removed with no difficulty (accidently, actually). Once the unit is out of the refrigerator you can remove the connector from the ice maker by using a screwdriver to depress the latch tab that is visible in a window in the unit housing. When installing the connector in the new unit make sure it is fully seated. Next, reconnect the round vinyl connector to the receptacle on the back wall of the freezer compartment. This was the worst part of the whole procedure. You have to support the unit close to the back of the freezer (due to the short harness) with one hand while inserting the connector with the other. This requires both arms in a confined space. The first time I did it I apparently didn’t get a good electrical connection on one end of the harness, and it didn’t work. Because the connectors are directly behind the ice maker I had to remove the unit and re-install it, but it was much quicker the second time, less than 10 minutes.
Once the connectors are in place put the water inlet hose into the opening at the top right. You may need to re-use the retaining clip from the old unit for this. Slide the two top mounting ears down between the screw heads and the back wall of the freezer compartment and tighten the screws. Then install the bottom screw. Plug in the refrigerator, turn on the water and make yourself a frosty beverage.
All in all, a relatively quick and painless procedure.
Another note - we kept saying "is there ice yet"? I think the metal bar that controls the ice maker needed to be raised and lowered a few times before it would work properly as it seemed to raise 1/2 way but the ice would not drop so I put it down and it worked its way up. Had to do it a couple of times over a 4 hour span but once going, it is working like a champ.
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KITCHEN AID SIDE-BY-SIDE REFRIGERATOR ICE-MAKER stopped working due to a broken motor assembly.
56 of 76 people
found this instruction helpful.
-
ANDREW from DURANGO, CO
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Screw drivers
Changing the KITCHENAID MOTOR ASSEMBLY TO THE ICE-MAKER was fairly straightforward. The hardest part was figuring out WHAT was broken and how to fix it. I was determined to save myself hundreds of dollars by doing it myself and avoiding a visit by the 'repairman'.
1.) Went to KitchenAid website to look at Parts List for my ... Read more side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.
This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.
Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.
Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.
1.) Went to KitchenAid website to look at Parts List for my ... Read more side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.
This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.
Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.
Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.
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Trash Compactor ram wouldn't lower
46 of 54 people
found this instruction helpful.
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Scott from Indianapolis, IN
- Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
I pulled the trash compactor out from under the counter.
I took out the four screws that kept the top cover in place to expose the ram.
The gear shafts were turning but the ram would not lower, at first I though the ram drive bolts were stripped and it wouldn't engage the shaft. Then I realized there was a mechanical ... Read more directional\limit switch at the top that controlled the power and direction the gear shafts were turning, this switch was broken.
Just had to take off the front plate that was held on by a number of screws and replace the switch that was held on by two more screws. It had five wires attached to it, the new switch was clearly labeled as to which color wire went where.
I took out the four screws that kept the top cover in place to expose the ram.
The gear shafts were turning but the ram would not lower, at first I though the ram drive bolts were stripped and it wouldn't engage the shaft. Then I realized there was a mechanical ... Read more directional\limit switch at the top that controlled the power and direction the gear shafts were turning, this switch was broken.
Just had to take off the front plate that was held on by a number of screws and replace the switch that was held on by two more screws. It had five wires attached to it, the new switch was clearly labeled as to which color wire went where.
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ice maker did not make ice
49 of 64 people
found this instruction helpful.
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DAVID from TINLEY PARK, IL
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting po
... Read more
wer in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
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Icemaker was dumping water into ice bin and the ice maker shut off arm broke its rear mount
51 of 72 people
found this instruction helpful.
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GORDON from CUPERTINO, CA
- Very Difficult
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers
First I removed the 14.3 tons of freezer contents, closed the water valve, shut off the juice, and removed the freezer bins, the freezer door and the three screws that held the element in place. After bringing in 397 hand tools from my garage inventory, I loosened the unit and, after extensive evaluation, I finally disconnected the wiring
... Read more
connector from its freezer rear wall connector counterpart. You ain't gonna believe the rest of my story--of total ineptitude by an experienced fix-it-yourself dummy.
I searched the internet for a replacement ice maker and found it at partselect.com. I called Sears to ask if I could add my refrigerator to my existing appliance repair account. Sears said sure--it would cost me only one arm, three toes and one grandchild. I abruptly declined their magnanimous offer—I don’t give up my arms and toes so easily.
I visited the local Maytag repair parts and service retailer, who advised they didn't do parts anymore. Expecting their repair price would be greater than Sears, I resorted to partselect.com. I called them to be assured what I was buying was not mistakenly a 747 Landing Gear. On the afternoon (West Coast) of 4/28/10, I ordered (via internet) one PS21215123 Ice Maker Assy. Much to my pleasant surprise, it arrived via FedEX on 4/30/10 (no freight charges to me).
My repair/replacement efforts were hampered by the effects of my right rotator cuff surgery a few months before and major left wrist surgery two months ago to remove fractured bones and torn ligaments.
Undaunted by my physical handicaps, I forged forward. After re-installing the unit, I turned the water supply and electricity back on. It was graveyard dead. I wisely then bought two bags of ice as an interim solution to the severe needs of my wife and me for our daily chilled evening cocktails. I removed the unit, checked it out and re-installed it. I bought two more bags of ice. All the while, I turned the water and electricity off and on as required by reasonable safety standards. High tediousness!
Several more home maintenance tasks then arose for Sergeant Super Fixer, but I returned to the ice maker problem on 4/8/10. Last chance--remove the device and insure there was no frozen ice in the inlet tube--or call the local partsless repairman. No ice found, but I did learn the wiring connector to the unit was awry--no contact! While explaining that to my wife, I realized the two upper mounting screws were intended to be partially installed into the freezer wall to accommodate the unit's slotted mounting holes! Then, tighten the screws. Oh my God! During my 143 installations and removals, I had installed those screws blindly--using the (handicapped) skills of my right and left hands without any benefit of direct eyesight.
I returned to my challenging project this morning (4/9/10), fully utilizing all the expertise I had gained yesterday. Fifteen minutes of amusing effort! Turn on the juice! Turn on the water!Two hours later, ice cubes were dropping into the bin like rhinoceros bisquits in the jungle.
Hallelujah! I now am free for the next challenge!
HINT: Put a bed pillow (an old one, or your wife's) in the freezer compartment to soften the harshness of its cold metal on your back, if you use the "crawl in on your back" approach.
I searched the internet for a replacement ice maker and found it at partselect.com. I called Sears to ask if I could add my refrigerator to my existing appliance repair account. Sears said sure--it would cost me only one arm, three toes and one grandchild. I abruptly declined their magnanimous offer—I don’t give up my arms and toes so easily.
I visited the local Maytag repair parts and service retailer, who advised they didn't do parts anymore. Expecting their repair price would be greater than Sears, I resorted to partselect.com. I called them to be assured what I was buying was not mistakenly a 747 Landing Gear. On the afternoon (West Coast) of 4/28/10, I ordered (via internet) one PS21215123 Ice Maker Assy. Much to my pleasant surprise, it arrived via FedEX on 4/30/10 (no freight charges to me).
My repair/replacement efforts were hampered by the effects of my right rotator cuff surgery a few months before and major left wrist surgery two months ago to remove fractured bones and torn ligaments.
Undaunted by my physical handicaps, I forged forward. After re-installing the unit, I turned the water supply and electricity back on. It was graveyard dead. I wisely then bought two bags of ice as an interim solution to the severe needs of my wife and me for our daily chilled evening cocktails. I removed the unit, checked it out and re-installed it. I bought two more bags of ice. All the while, I turned the water and electricity off and on as required by reasonable safety standards. High tediousness!
Several more home maintenance tasks then arose for Sergeant Super Fixer, but I returned to the ice maker problem on 4/8/10. Last chance--remove the device and insure there was no frozen ice in the inlet tube--or call the local partsless repairman. No ice found, but I did learn the wiring connector to the unit was awry--no contact! While explaining that to my wife, I realized the two upper mounting screws were intended to be partially installed into the freezer wall to accommodate the unit's slotted mounting holes! Then, tighten the screws. Oh my God! During my 143 installations and removals, I had installed those screws blindly--using the (handicapped) skills of my right and left hands without any benefit of direct eyesight.
I returned to my challenging project this morning (4/9/10), fully utilizing all the expertise I had gained yesterday. Fifteen minutes of amusing effort! Turn on the juice! Turn on the water!Two hours later, ice cubes were dropping into the bin like rhinoceros bisquits in the jungle.
Hallelujah! I now am free for the next challenge!
HINT: Put a bed pillow (an old one, or your wife's) in the freezer compartment to soften the harshness of its cold metal on your back, if you use the "crawl in on your back" approach.
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while closing the door, the light switch fouled, resulting in the switch breaking
66 of 118 people
found this instruction helpful.
-
Kevin from Beckley, WV
- Really Easy
- Less than 15 mins
-
Screw drivers
I used a flat screwdriver and released the lock tab on the bottom of the light switch, and pried the switch out, being careful to not damage the plastic around the mounting place of the switch, unplugged wiring from old switch, plugged in the new one and pushed the new switch into place. Job finished light switch now working.
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Drip pan in the back bottom was cracked during shipping and leaked
41 of 50 people
found this instruction helpful.
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David from Traverse City, MI
- A Bit Difficult
- 15 - 30 mins
-
Nutdriver
We had periodic leaks from under the Unit from new, could never figure out where it was coming from. Finally as it began to cause damage to surrounding cabinets, we took the back off and found the multiple cracks in the drip pan. Someone had hand trucked it from the wrong side! It was difficult to figure out the fan removal (it sits in th
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e pan) but push the top forward and pull the bottom back and the fan came out. Then the pan was simple to remove / replace, by reversing the removal procedure, the fan was re installed.
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Annoying sound from the fan control motor
37 of 46 people
found this instruction helpful.
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James from Longmont, CO
- Really Easy
- 15 - 30 mins
-
Screw drivers
Removed the grill and control cover in the top middle of the main compartment, removed the control, unplugged it and put in the new one. The thing that took the longest was figuring out that this was the part that needed replacing. The fridge is less than two years old and about 6 months ago the control started making these odd noises. No
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w it's quiet. Ah peace!
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Change out defective switch
37 of 50 people
found this instruction helpful.
-
Edward from Deerfield Beach, FL
- Really Easy
- Less than 15 mins
-
Screw drivers
Pulled out compactor drawer and removed same, slid the compactor cabinet out and unpluged the appliance. Removed the two phillips head screws to release the control panel. lossened the locking nut from switch. matched the switches to be sure parts were the same,switched the wires to the new switch and reinstalled.replaced phillips screws,
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all Done !!!
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Had to replace a hose connector at the base of my refrig/frreezer
47 of 81 people
found this instruction helpful.
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Leo from Salem, SC
- Really Easy
- Less than 15 mins
Perhaps a helpful hint:
When aI received the hose adapter/connector, I inserted the 2 hose ends only to have water drip from the connection.
I used a utility knife to remove an inch from each side, then reinserted the hoses. That made the differnce. Dry as a bone.
LG
When aI received the hose adapter/connector, I inserted the 2 hose ends only to have water drip from the connection.
I used a utility knife to remove an inch from each side, then reinserted the hoses. That made the differnce. Dry as a bone.
LG
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Compactor motor kept running after cycle ran, making alot of noise and unit jumping around.
34 of 42 people
found this instruction helpful.
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Keith from Keller, TX
- Easy
- 15 - 30 mins
-
Screw drivers, Socket set
Pulled the Compactor from underneath cabinet, unplugged power. Removed the top plate off compactor to expose the crush piston. Removed the front control panel by removing two phillips screws, wiring and directional (limit) switch is now exposed. Removed the two screws securing switch, removed wiring one wire at a time and replaced on new
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switch in same position. Replaced switch in same manner as removed, and followed reverse of above to re-assemble. Plugged back in and tested, problem resolved works like new. Only took possibly 30" to repair and saved an expensive service call.
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Latch was broken on the filter cover and would not hold the filter in place.
36 of 51 people
found this instruction helpful.
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Ken from St. Geogre Island, FL
- Really Easy
- Less than 15 mins
Ordered a new filter cover, received in 2 days and installed it in about 5 minutes. Worked perfectly.
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Replace torn fresh food door gasket.
29 of 31 people
found this instruction helpful.
-
lewis from DURHAM, NC
- Easy
- Less than 15 mins
Unfolded gasket and heated with a hair dryer to soften and straighten it. Pulled old gasket out by prying straight out from door channel. Start at bottom corners so that gasket is hanging free when finished. Starting at upper corner press new gasket into door channels. Proceed around perimeter pressing the gasket in and making sure the ga
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sket is spread flat. Done.
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Refrigerator would ice up around the condenser and through out the air vents. Stopping all air flow in the refrigerator. If you defrosted the refrigerator it would work for about 24 hours then ice up again.
29 of 31 people
found this instruction helpful.
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Richard from STATEN ISLAND, NY
- Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers
Unplugged and empty refrigerator, completely defrosted refrigerator using a hair dryer to speed up the defrosting, put a lot of towels on the floor to soak up the water when the ice melts. Removed all refrigerator racks and drawers, then remove the white plastic and styrofoam condenser cover. You will then see the thermistor, cut the two
... Read more
small wires connecting the thermistor to the harness leave yourself as mush wire as possible. Splice in the new thermistor and put the refrigerator back together.
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Ice maker did not work in the bottom freezer
33 of 43 people
found this instruction helpful.
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Raymond from NORTH VENICE, FL
- Easy
- 30 - 60 mins
-
Screw drivers, Socket set
Shut down refrigerator at the breaker. Placed freezer items in a cooler. Removed top shelf. You must release roller covers on each side to remove the shelf ( Two front screws must be removed) Took off freezer door. (4 screws holding the door to the bracket) Disconnected ice maker electronic plug. Totally removed bottom screw holding
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ice maker. Loosen two top screws and remove ice maker. Reverse process to install.
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