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KEMC378KSS02 KitchenAid Microwave Oven Combo - Instructions

All Instructions for the KEMC378KSS02
106 - 120 of 145

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Replacing the interior oven door glass was the easy part. I'm still struggling with getting the hinges on the door to reinstall. Following all the installation instructions, but they still won't stay in place and door keeps coming out from frame.
  • Tom from Rancho Murieta, CA
  • A Bit Difficult
  • 1- 2 hours
  • Screw drivers
By reversing the way I removed the door hinges from the frame, per the reinstall instructions. I called the 800# and they emailed me a diagram, but the hinges depicted were different than mine. When my back feels better, I'll keep trying.
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Glass cracked during cleaning cycle
  • Donald from Torrance, CA
  • Easy
  • 1- 2 hours
  • Screw drivers
Once the door was secured with hinge locking pins which I made out of cut off 16 penny nails,I removed the door , layed it on a soft padded piece of vinyl and proceeded to remove the inside top cover which was secured with phillips screws on the top and sides. I was then greeted by 2 sheets of glass before I could get to the front glass w hich was the one that cracked.These sheets of glass were secures with slotted metal frames which also required removing several screws and braces. I was then able to remove the cracked glass and replace it with the new glass panel. Then I had to reverse the steps to assemble the door which was fairly easy since I made a diagram of the steps when I disassembled the door (this saved me alot of aggravation since my memory isn't what it used to be. The door was fitted into the frame of the oven and once the hinges were in place I removed the pins and closed the door. It was at that point that I got a kiss from my grateful wife. End of story.
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No heat after self clean
  • Charlene from Ada, OK
  • Really Easy
  • Less than 15 mins
  • Screw drivers
Killed the power to oven, removed oven from its enclosure (its heavy), removed back off oven and the part that needed to be replaced was right there. After that simply reverse the procedure. Honestly hardest part of whole job was remembering what i did with the screwdriver after my last home repair job. The oven is heavy you may need help .
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I chipped the edge of the glass cooking tray.
  • Paula from Warren, OR
  • Really Easy
  • Less than 15 mins
Ordered a new cooking tray and it was shipped within two hours. Packaging was excellent and well protected.
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I broke the glass tray in the microwave.
  • John from Pittsburgh, PA
  • Really Easy
  • Less than 15 mins
I ordered it from PartSelect one evening and had the replacement glass one day later. It was the quickest service I have ever experienced. Now, I can continue to use my microwave. Thanks for such great & timely service.
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Chipped glass serving tray in microwave
  • William from Dunn Loring, VA
  • Really Easy
  • Less than 15 mins
Lifted out the chipped one, inserted the new one. Pretty simple.
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I broke my microwave glass tray
  • Lisa from Happy Valley, OR
  • Really Easy
  • Less than 15 mins
Honestly, I was afraid to order from this website, but after reviews, I placed my order, and 2-3 days later, my glass tray was replaced in my Microwave! I was freaking out because you just cant go back to Sears or Standard Brands and get a new one...everything is on-line. Im VERY happy.
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Main oven interior bulbs burned out
  • Bruce from Clarksville, MD
  • Really Easy
  • Less than 15 mins
  • Screw drivers
The Kitchenaid oven has 2 interior oven lights. They are behind rectangular glass panels, in an assembly housing The repair is pretty simple. Shut off the power at the breaker box to the oven first. First remove the small screw that holds in the assembly with a Phillips screwdriver. Put down a white piece of paper towel to catch it in case it drops. It is grey color and hard to find against the bottom of the oven. This will free up the assembly and you can move it out. There is a wire on the back so it only comes out a short distance. Next the glass panel covering the bulb must be removed. The small metal clamp with 2 projections that act like a spring to put tension on the glass. Gently pull this out parallel to to the glass and it will release the lens. The old bulb is a simple 2 prong halogen that pulls out easily. Replace it with the new bulb carefully pushing the prongs in. If you did not turn off the power the light will come on immediately. it will get hot quickly so don't touch it for more than a few seconds. Next slide the glass lens back into place into the back of the assembly. Slip the other clip with the screw back on the front. Replace the assembly back into the oven side opening. Secure by replacing the small screw removed in the beginning. You are done. It is about a 5 minute job start to finish. I would replace both bulbs even if only one went out because the other one probably will go out a short time later and you will have to go through this again soon. Oh, and cheap bulbs are not worth it. They are very dim and burn out quickly. Go with the better bulbs you get from PartSelect.
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control panel quit working, ovens would not operate
  • Don from Davenport, WA
  • Really Easy
  • Less than 15 mins
Contacted repair person on line and explained the problem. Person suggested testing the thermal fuse. Checked for continuity and there was none indicating the fuse was blown. Ordered new part and installed. Everything working again. Only problem was that the new part did not have the same connection as the old one on one end. Made s ubstitution and it worked.
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Oven not heating
  • Ira from Manchaca, TX
  • Really Easy
  • Less than 15 mins
  • Pliers, Screw drivers
Have a Whirlpool Accubake self cleaning wall oven that quit working after doing a cleaning. Found that the thermal overload safety thermostat might be the problem. Ordered the part which arrived in a couple of days. Installation was very easy and took about 10 minutes. First turn off power to the oven. Slide the oven out, remove the back panel, remove the old safety thermostat which has two wires coming off of it, and replace it with the new one. Put the back panel on and slid the oven back in. Turned the power to the oven back on and we had heat. Problem solved.
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Replaced broken glass cooking tray
  • Lyn from Sonoma, CA
  • Really Easy
  • Less than 15 mins
I took the new try out of the box and placed it on the turntable and I was DONE! Took about 10 seconds. The delivery was speedy as promised. I will definitely order from this company again for replacement parts.Very good customer service and communication.
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circuit breaker blew
  • Richard from Sarasota, FL
  • Easy
  • Less than 15 mins
  • Pliers, Screw drivers
I went to the source of power on the stove and noticed one of the terminals had come loose from the terminal block and had shorted out against the cover of the terminal junction. After prying the loose terminal off cover I ordered new terminal block and received it the 2nd day. I removed the old terminal block and replaced the part in abo ut 10 minutes..Thank you Parts Select for your easy to find diagrams and quick delivery.
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The Inner oven door glass was cracked
  • Tim from Charlotte, NC
  • Easy
  • 15 - 30 mins
  • Screw drivers
To remove the oven door, you have to slide 2 small nails into the holes in side of the hinges. When you then close the oven door, the nails force the hinges out of the oven box, and the door comes off. Lay the door on a cloth face down, and remove the phillips screws around the perimeter. The door comes apart in layers, with more screws a nd layers of glass inside. Lay in the new glass, and reassemble. Carry the door over to the oven and push the hinges in hard at the bottom. Lay the door flat to remove the nails. Close the door. Job done.
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Oven locked and heated up, we then shut of the breaker. After resetting the breaker the oven would not turn on.
  • Dale from SPOKANE, WA
  • Really Easy
  • Less than 15 mins
  • Screw drivers
Unscrewed the old thermostat took off the conectors then replaced with new one, and screwed it back on.
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Microwave turntable stopped rotating.
  • Larrt from Minooka, IL
  • Easy
  • 15 - 30 mins
  • Screw drivers
1. Unplug the power cord from the wall socket. 2. Remove the 10 screws holding the bottom cabinet cover in place. The bottom cabinet cover will swing down allowing acces to the inside ofe the microwave. 3. Remove the connector from the turntable motor. 4. Use a T15 Torx driver to remove the 2 Torx screws holding the motor in place. 5. Remove the motor. 6. Reverse the process using the new motor.
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All Instructions for the KEMC378KSS02
106 - 120 of 145