KEMC378KSS02 KitchenAid Microwave Oven Combo - Instructions

no repair needed - ordered part, came within 3 days - very satisfied

found the part no. and ordered it. it was delivered fast and efficient.
tracking was also helpful.
thanks

took the plate out of the shipping box, inserted it in the microwave

Taking off the glass lense for the light bulb was harder than I thought. It unscrews counterclockwise, but it was very hard to get off. It would not turn. I ended up using connector pliers I use for work, that has rubber jaws. The lense unscrewed very easy with it. Light also unscrews out. PartSelect.com is the only way to go to buy parts ... Read more for appliances. It is simple, even has the illustrated parts catalog. And it saves a lot of time and gas, driving around looking for the part!!. PartSelect came through again.

After we put the latch pins in, the door was easily lifted off. We placed the door on the table and unscrewed the trim pieces. The new trim pieces went into place after we cleaned the door. We slipped the door back on the oven and removed the hinge pins.

This is a microwave/ Oven slide in unit. You DO NOT need to slide out the unit, the repair can be done from inside the oven. Just be careful on pulling the wires from the unit so they do not break. I used shrink wrap over the joints but you can use tape as long as it can take the temperatures

Installed a new thermostat and noticed the convection heating element wire had burned in two. Ordered new element and installed. Oven is currently working properly again.

Well the repair went Ok. The probelm happen on the following Monday. You see I ordered this part over the phone because I had to make sure it would arrive in time for Thanksgiving.

Simple - Removed oven door attached retainer with screw.Re attached door.

Whirlpool wanted three time the cost of the same parts The only shipping option was Fedex Overnight which was very costly.

Your prices are great "Parts Select".

Jan

My story isn't so much about the repair but the fine service from part select. My 1st order was lost at delivery at our house. Part select quickly corrected the mishap with no issues. This kind of service is much appreciated.

Unplug power cord, remove wires from block. take 2 screws out. replace with new block about 15 mins. Done

Unwrapped the package, plugged the probe into the oven, stuck the other end into the chicken.

It was very easy. I highly recommend PartSelect.com. The first handle I received was damaged either in its manufacture or shipping. PartSelect sent another part with a new credit card charge but gave me a refund for the original with no questions asked. Great company!!

Remove oven from wall, remove top and back covers.Remove old fan assembly. The new assembly fit right in and works great.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discol ... Read more oring refer handles. Thank you