KEMC377 KitchenAid Microwave Oven Combo - Instructions
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I chipped my cook tray dish for my microwave
10 of 15 people
found this instruction helpful.
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Barbara from Sparks, NV
- Really Easy
- Less than 15 mins
I took out the old chipped dish and replaced with the new dish...
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Purchased home but stove had no broiler pan.
16 of 33 people
found this instruction helpful.
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Raymond from BLOOMINGTON, MN
- Very Easy
- Less than 15 mins
Purchased 2 piece broiler pan from this site
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repalced bulb.
10 of 16 people
found this instruction helpful.
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Nelson from Weeverville, NC
- A Bit Difficult
- 30 - 60 mins
-
Pliers, Screw drivers
The instructions from another customer was helpful. I concur with another comment I read while researching this proceedure. What Idio-- would design a microwave that required pulling the unit from the wall and removing the top panel just to access. It is good idea to unplug the transformer and capacitor wires before proceeding. I also goo
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gled a schematic to see the parts layout. Remember not to touch the bulb with your fingers. Use a cloth or paper towel.
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Neither bake nor broil elements came on
7 of 8 people
found this instruction helpful.
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Rod from Dripping Springs, TX
- Easy
- 15 - 30 mins
-
Screw drivers
Removed four trim pieces; removed four wood screws holding oven in cabinet housing; slid oven out (weighs about 150 lbs and takes two people and a bench to rest oven on. Oven will pull all the way out but not much further because of the electric cord.); Removed back sheet metal cover (bunch of small metal screws); removed wires from b
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ad unit, unscrewed the bad unit and screwed in the replacement unit.
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No heat to oven, all other controls appear to function
6 of 6 people
found this instruction helpful.
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Stephen from PLACENTIA, CA
- Really Easy
- 30 - 60 mins
-
Pliers, Screw drivers
Oven stopped heating after attempting a self cleaning cycle. Problem turned out to be failed thermal fuse component. This is an easy repair and well worth the attempt given the replacement cost of the oven.
First step was to locate and shut off the two circuit breakers supplying power to the oven. Then I locked the panel to ens ... Read more ure someone didnt re-engage the breakers while I was working on the unit. (Lock out / Tag out).
Second step was sliding the oven out of the cabinet - this unit is located below a cooking top and was just the perfect height to allow a furniture dolly to be used to support the oven as I slid it out.
The unit is 'hard wired' (i.e. no power plug) so it can only be pulled out so far from the cabinet, but there was sufficient reach to allow access to and removal of the sheet metal cover at the rear of the oven to expose the thermal fuse and the read wiring. I proceeded with care, assuming the power was still on and once the terminals of the thermal fuse were exposed I performed a voltage measurement to ground on each side of the fuse to ensure power was in fact off.
Then I used an insulated pliers to gently remove the wire harness at each side of the fuse, and once the wires were removed I performed a continuity check of the suspect fuse, and confirmed it was an open circuit (i.e. failed).
Removal of two more screws allowed the fuse to be removed and the new fuse was installed, reversing the procedure.
This was followed by replacement of the rear sheet metal and finally sliding the oven back into its place in the cabinet using the furniture dolly. This is a single oven but still very heavy and has some sharp sheet metal edges likely to cause cuts if not handled with care so the dolly and a second set of hands (and good gloves) are nice to have.
Finally, after inspecting the oven door gasket and other air vents around the outside of the oven to identify suspect causes of the overheating event that tripped the fuse, the air vents above and below and within the door were cleared of dust-bunnies and other debris that had collected, possibly causing interference with the air flow that cools the area in between the oven and the cabinet. This blockage may have been the root cause of the fuse failure - i.e. the air did get too hot back there and had the fuse not tripped it would have been dangerous. The door gasket looked fine although its also an easy replacement and does not require oven removal.
The new part fit perfectly - it was a different design than the original part that shipped with the oven but appears to function perfectly so no complaints. The trip temperature is identical to the OEM part based upon the nomenclature on the back of the OEM and the replacement fuse part.
Unlocked the power panel and turned on the two breakers to the oven, set the clock and checked operation and its functioning great now.
Have not run a self cleaning operation since the repair but that is the next step and now that those door vents are clear I suspect that the fuse wont trip again.
Lesson Learned: Check those vents for obstructions.
Similar oven selling at discount because its the end of the model year is now priced at over $1100. Fixed our unit for $50 and the added cost of a $20 furniture dolly that I already wanted to buy.
Give this repair a try its a piece of cake and well worth the effort.
First step was to locate and shut off the two circuit breakers supplying power to the oven. Then I locked the panel to ens ... Read more ure someone didnt re-engage the breakers while I was working on the unit. (Lock out / Tag out).
Second step was sliding the oven out of the cabinet - this unit is located below a cooking top and was just the perfect height to allow a furniture dolly to be used to support the oven as I slid it out.
The unit is 'hard wired' (i.e. no power plug) so it can only be pulled out so far from the cabinet, but there was sufficient reach to allow access to and removal of the sheet metal cover at the rear of the oven to expose the thermal fuse and the read wiring. I proceeded with care, assuming the power was still on and once the terminals of the thermal fuse were exposed I performed a voltage measurement to ground on each side of the fuse to ensure power was in fact off.
Then I used an insulated pliers to gently remove the wire harness at each side of the fuse, and once the wires were removed I performed a continuity check of the suspect fuse, and confirmed it was an open circuit (i.e. failed).
Removal of two more screws allowed the fuse to be removed and the new fuse was installed, reversing the procedure.
This was followed by replacement of the rear sheet metal and finally sliding the oven back into its place in the cabinet using the furniture dolly. This is a single oven but still very heavy and has some sharp sheet metal edges likely to cause cuts if not handled with care so the dolly and a second set of hands (and good gloves) are nice to have.
Finally, after inspecting the oven door gasket and other air vents around the outside of the oven to identify suspect causes of the overheating event that tripped the fuse, the air vents above and below and within the door were cleared of dust-bunnies and other debris that had collected, possibly causing interference with the air flow that cools the area in between the oven and the cabinet. This blockage may have been the root cause of the fuse failure - i.e. the air did get too hot back there and had the fuse not tripped it would have been dangerous. The door gasket looked fine although its also an easy replacement and does not require oven removal.
The new part fit perfectly - it was a different design than the original part that shipped with the oven but appears to function perfectly so no complaints. The trip temperature is identical to the OEM part based upon the nomenclature on the back of the OEM and the replacement fuse part.
Unlocked the power panel and turned on the two breakers to the oven, set the clock and checked operation and its functioning great now.
Have not run a self cleaning operation since the repair but that is the next step and now that those door vents are clear I suspect that the fuse wont trip again.
Lesson Learned: Check those vents for obstructions.
Similar oven selling at discount because its the end of the model year is now priced at over $1100. Fixed our unit for $50 and the added cost of a $20 furniture dolly that I already wanted to buy.
Give this repair a try its a piece of cake and well worth the effort.
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quit heating
8 of 12 people
found this instruction helpful.
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karen from bismarck, ND
- Easy
- Less than 15 mins
I have a rental and the tenant called. She said that she had a repair man out to fix the oven but he couldn't~that it needed to be replaced as he could not get parts.I contacted your company via phone and the person was so helpful~he asked the problem, looked up the model and advised me on this!It works like a brand new oven!Thanks you
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My son broke the cooking tray to the microwave
6 of 7 people
found this instruction helpful.
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David from oceanside, CA
- Really Easy
- Less than 15 mins
I just placed the tray in and was done. The kicker is that i cannot use my microwave without the tray. so i was without my microwave for 2 weeks before i called parts select. they were quick and fast.
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missing support; broken tray
10 of 19 people
found this instruction helpful.
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Donald from Galloway, NJ
- Easy
- Less than 15 mins
easily IDed parts; ordered, here 3 days later. very convenient. no hassle. no wasted time going from place to place or calling everyone in yellow pages.
Other Parts Used:
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Worn door gasket, leaked steam while cooking
6 of 7 people
found this instruction helpful.
-
John from VIENNA, VA
- Really Easy
- Less than 15 mins
-
Screw drivers
Used a Phillips head screw driver to remove cover that was covering the over bottom 1/3 of the installed gasket. I then used flathead screwdriver to help remove gasket from the "pins" that were in the gasket that held it to the oven. Installed new gasket inserting pins into the oven. Then I installed cover over bottom 1/3 of gasket. O
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verall process was very easy
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oven wouldn't heat after self-cleaning the oven
10 of 20 people
found this instruction helpful.
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Joi from Higginsville, MO
- Really Easy
- Less than 15 mins
-
Screw drivers
The website and diagram of my oven helped me know exactly what was wrong and where to locate the problem. I simply removed the oven door and the trim, pulled the oven out of the wall. After removing the back panel I located the part and put in the new part. Then reversed the procedure.
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bUILT IN OVEN NOT COMING UP TO TEMPERATURE
5 of 5 people
found this instruction helpful.
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Kenneth from BUFFALO, NY
- Very Easy
- 15 - 30 mins
-
Screw drivers
Replaced oven temp sensor, removed oven door and interior racks for easy access to oven upper rear sensor access. Used philips head screw driver to remove both screws, gently pulled old senor out of reat oven wall until electrical connector clear of rear wall, disconnected connector, connected new sensor and gently pushed wiring and conne
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ctor back into opening, reinstalled door and racks. Ran open thru cycle and used oven thermometer to check temp. fast easy install
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Door spring broke
7 of 11 people
found this instruction helpful.
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Randall from Little Rock, AR
- A Bit Difficult
- 15 - 30 mins
-
Screw drivers
Open the door and removed the 2 screws that hold the front
glass and stainless steel panel (Hold on to the door handle
or the face and glass will come crashing to the floor; learned this after the first time a couple of years ago $$$). Set the stainless steel panel in a safe area until ready for reassembly.
Next, you must r ... Read more emove the black plastic cover which is still
remaining on the door in order to get to the springs. There are 2 screws that hold the plastic cover which are difficult
to access without removing the side and bottom trim of the
microwave opening. The spring was easy to replace at this point and didn't require any tools; just observe when taking
the broken one off, plus you can use the other spring as a
go by. Replace the black plastic cover, the bottom trim, the
side trims and the stainless door panel and it's complete!
glass and stainless steel panel (Hold on to the door handle
or the face and glass will come crashing to the floor; learned this after the first time a couple of years ago $$$). Set the stainless steel panel in a safe area until ready for reassembly.
Next, you must r ... Read more emove the black plastic cover which is still
remaining on the door in order to get to the springs. There are 2 screws that hold the plastic cover which are difficult
to access without removing the side and bottom trim of the
microwave opening. The spring was easy to replace at this point and didn't require any tools; just observe when taking
the broken one off, plus you can use the other spring as a
go by. Replace the black plastic cover, the bottom trim, the
side trims and the stainless door panel and it's complete!
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Broken Microwave Door Springs (2)
5 of 5 people
found this instruction helpful.
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Dan from GRAPEVINE, TX
- Easy
- 15 - 30 mins
-
Screw drivers
This was the 3rd time that our microwave door springs broke. Was tired of paying $100s to local appliance repair companies. Keep in mind that the form factor of the springs are not the coil type but rather straight rods in design, slightly short of the width of the microwave door. STEP 1 - remove the two (2) screws from the upper rea
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r (interior side) of the microwave door. The front of the door panel can then be removed. STEP 2 - remove the black lower (plastic) vent cover located directly below the microwave door (4 screws). STEP 3 - remove the black plastic inner unit that surrounds the inner microwave door glass (there are 2 screws at the bottom). STEP 4 - Once this part is removed you will see two (2) horizontal springs that crisscross at the bottom of the microwave door. Take a photo of the spring positions for reference. STEP 5 - remove the broken springs, replace with your new springs and reassemble in reverse order.
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inner oven door glass was cracked
6 of 9 people
found this instruction helpful.
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Milton from Pasadena, TX
- Easy
- 15 - 30 mins
-
Screw drivers
Removed the door and laid it flat with the cracked glass facing up. applied duct tape to the broken glass to help hold it together. Removed the screws from the frame holding the glass. lifted the frame off,removed the broken glass and replaced it with the new piece. replaced the frame. and put the door back on the oven.
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This is a small halogen light bulb for the microwave. This is the third time it has had to be replaced.
7 of 12 people
found this instruction helpful.
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Robert from LAGUNA VISTA, TX
- Very Difficult
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
This is the third time that the bulb went out.It took two Sears service technitions to remove the entire appliance out of the cabinet. The entire top has to be removed and the insolation has to be pulled back to get to the electrical wire. I am waiting for an appointment to get Sears to do it again. The door springs have broken and you ha
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ve to make sure the door is closed before walking away. It has a heavy glass and the weight is pretty heavy. Robert.
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