CSX19LABEWH Hotpoint Refrigerator - Instructions

My right door (food door on side-by-side) stopped closing - I found pieces of the plastic washer (cam riser) on the floor. After reading the stories on the web I decided to order the new part - and YES there are many universal parts that work for Kenmore/GE. The part comes with two parts (hinge and cam riser) - you should install both to insure a good fit. I took 3 blocks of wood and a shim and supported the bottom center of the door, unscrewed the hinge off and dropped it out (3 minutes). The "only" tough part was unscrewing the cam riser from the bottom of the door - it required a very small socket and you will only have about 6-8 inches of work space. Be sure you have a socket that fits before you take the hinge off. The entire repair took less than 30 minutes and contrary to some of the posts, you DO NOT need to take the door off. Good as new again!

Remove the hinge cap on top, the loosen the bolts, remove the hinge. Pick up the door from the lower hinge, lay it down and place the cam riser on the lower hinge. Replace the door, install the top hinge and check the alignment and you are done.

Supported the door on the bottom them removed the 3 screws holding hinge to door. Installed new hinge assembly. Had a litle trouble installng screw in bottom of door due to alignment issues with cam & metal piece. It finally went in when I loosened 2nd screw in bottom of door.

After recieving the part overnight (Very unexpected speedy delivery!) I propped the freezer side door up with a 4x4 and 2x4 and the old part came right off and the new part went right on with no hassels, Done in less than 15 min!!!!
The new part even came with step by step easy to follow directions.

removed the door hinge assembly & replaced it with the new assembly.

Part was easy to find on website. Part was delivered quickly. Reapir was easy, just replaced old hinge with new hinge.

remove screws in back panel and remove , defrost coils wit hair dryer,remove two screws that hold defrost heater unplug wire's.plug in new heater put screws back in ,put panel and screws in ...done

Not really sure of the age of this fridge, as we bought the house 2.5 yrs ago.

I'm one who if it can go wrong, it will, so not realizing how stable the door was from just having the top hinge and the magentic gasket, I declined to prop the door up on blocks the way some guys say the did, and instead removed the top hinge and lifted the whole door off the bottom hinge. I traced the outline of all parts with a felt pen before removing them, figuring I'd need witness marks to help with realignment after the install.
Nut driver might've been an easier choice than the socket set, but the only ones I have a brittle and I've broken the 5/16"...
All parts came out/off easily. The new bottom hinge and the old top hinge (both on the fridge side) practically aligned itself right on my marks, and the new cam (door side) just needed to be held while the screws were tightened. I used the extensioni rod off the ratchet to drive the screws most of the way (making a nutdriver out of it).
Parts were exactly as advertised, although there was a note in the package that stressed the need to replace both parts at the same time due to material differences in the original and replacement parts. Since the cam is sold separately without the hinge, it would be good for the website to reflect that before the purchase is made. Also, even though it was only the cam on the hinge and not the whole hinge that needed to be replaced, I could've bought hte two cams separately and drilled out the rivet as another person had done, but for the $5 difference in cost, why bother?
Door now closes itself as designed, albeit slower than the freezer side, but the Wife says it always did that.
Also interesting that when first assembled, the door DIDN'T close itself at first... not sure it it needed to wear a litle, or if it just needed the added weight of having items back in the door shelves.
Love the great website... just typed in the model number and the parts I needed, complete with drawings to make sure, were right there. Great UI.

took the panel out of the back of the freezer removed heating element put 2 screws back in the heating element for 2 screws back in the back of the freezer and the shelves

Removed the internal cover and used a hair drier to defrost the evaporator. Unpluged the conectorto the harnes. Placed new part in and pluged it in, replaced cover and tested.

Disconnect the broken one and install the new one

Removed the evaporator panel's cover. The ice covers up the defrost heater. Use heat gun to melt the ice on the defrost heater then removed the 2 screws, pull it out and check its resistance (it was open). After replaced the deforst heater, the refrig. works OK.

Take off the panel in the freezer side to expose the heater, defrost all the ice. Remove the screws that hold the heater in place and remove the wires from each end. Plug in the new unit and replace screws. Replace screws in the freezer panel, to complete the instulation. It will take the most time to defrost the ice, and clean up the water. To help defroct I used my wifes hair dryer. (She did not know it)

Easy

removed door, removed old cracked riser aand replaced with new. You have a easy to follow parts site and very good prices. I will use you for all my future repairs.