CSC20GWSBWH Hotpoint Refrigerator - Instructions

Removed refrigerator door and replaced bottom door pivot with the included mating cam and the door closing cam on the bottom of the door.

I didn't know that there were two mating cams and only ordered the door closing cam which I read online was the problem. It was the number one part on the part select list. The number two part was a kit including the door closing cam and the pivot with mating cam attached. It would have been helpful if there had been some notes that said check condition of both cams before ordering the part. So I have a spare door closing cam and paid an extra $19 including $8 shipping which negated a return.

The repair is easy - getting the right parts the first time is the trick.

Before disassembling the parts need to replace, I use my digital camera to get all the different angle of the item so I have the full reference to asswmble the new one

removed the door, installed the cam riser, and reattached the door. It took longer to remove the contents in the door than it did to install the cam riser.

The bottom of the door was 5 " off the floor. A 2x4 block and a 4x4 block were pushed under the door and supported it while the water line was disconnected the hinge removed and the cam replaced. It was a simple fix and reading other people's experience made the repair so much easier.

Removed ice dispenser trim from bottom-up and then removed control panel by gently pulling up from the bottom. Removed four screws holding dispenser chute and then two screws holing flapper assembly. Replaced gnarly old flapper with a new one and put all removed pieces back together.

Removed front cover, removed rear cover careful to note position of spring assisted parts, used pliers to unscrew auger rod end cap, removed and soaked in Lime Away fixed and movable blades. Reassembled using diagram on website for guidance.

The same as the vidio, very easy. Thank you

Took the door contents out and put them on the counter, took the door off the hinges by unscrewing the 2 screws on the top of the Fridge and lifting the door off the hinge onthe bottom. Then laid down the Fridge on the kitchen floor and replaced the Door Closing Cam, keeping in mind the order of the 3 shims and other things on the bottom of the door. Simple.

Followed the instructions and replaced the door recess.

Your vidio was Brilliant !!i just followed your instructions

I did not realize I needed 2 cams to complete repair. Door cam was riveted in. I had to drill out rivet and replace with nut and bolt. Otherwise it went quite sommothly. At first I just replaced the cam on bottom of refridgerator but door was not quite right when closing. Further inspection showed the door had the other half of cam that also needed replacement. Needed 2 orders. Paid for 2 shippings.

Pay close attention to how you disassemble everything. You might even want to take a picture. I taped all the screws right where I unscrewed them, to make sure they were replaced in the right section. Also use the picture diagram that on the computer.

I was amazed the part arrived the next day the installation was simple.

Buy ( 2 ) cams !!!! removed hinge cover and hinge on top of the door, ( 2 screws )...lift door off of the bottom hinge and lay door on the floor, remove broken cam on bottom of door with nut driver, ( 2 screws ) , install new cam..... remove the bottom hinge off of the front of the refrigerator with nut driver, (2 screws ).... saw rivit off and remove old cam, install new cam and secure with new bolt and nut,... reinstall hinge back on bottom front of refigerator.....replace door back onto the bottom hinge.....install top hinge back onto the top of the door....replace hinge cover......done !

Followed step-by-step instructions in previous post. Note that there are TWO approaches, both of which work.

Option 1) Order TWO cams (PS297995), drill out the rivet holding the frame's cam, and replace it with a nut and bolt. (See post on 07/19/09.)

Option 2) Order the entire hinge assembly (PS290199), which includes the door's cam and an assembled frame hinge and cam. (See post on 10/29/08.)

We opted for Option 1 which was pretty easy. Option 2 would be even easier and take less time but costs about $9 more.

Thanks to previous posters for excellent instructions!