CSC20GWSBWH Hotpoint Refrigerator - Instructions

I removed two screws at the top of the door, lifted the door off. I got lucky: the broken cam was the one on the door (easy to remove), not the one on the body of the refrigerator (tough to remove).
There is a shim which was also broken - no way to know that ahead of time. I bent a 5/8" lock washer flat and it served acceptably a ... Read more s a shim.
It would be helpful if PartSelect.com could include with its listing of the cam, the fact that (1) the shim will probably be needed, and (2) there's a very good chance that you'll need TWO of the cams as well.

Before disassembling the parts need to replace, I use my digital camera to get all the different angle of the item so I have the full reference to asswmble the new one

I did not realize I needed 2 cams to complete repair. Door cam was riveted in. I had to drill out rivet and replace with nut and bolt. Otherwise it went quite sommothly. At first I just replaced the cam on bottom of refridgerator but door was not quite right when closing. Further inspection showed the door had the other half of cam tha ... Read more t also needed replacement. Needed 2 orders. Paid for 2 shippings.

Thought I would only need one when I looked at the picture of the parts. Decided to order two just in case and after taking it apart both were broken. Needed two.
Took the top door bracket off and lifted the door off of the bottom bracket. Re-assembled cams, put a little white grease on all moving parts, placed the door into botto ... Read more m bracket and installed top bracket. Adjusted top bracket to make door line up with edge of refrigerator and all is well.

The bottom of the door was 5 " off the floor. A 2x4 block and a 4x4 block were pushed under the door and supported it while the water line was disconnected the hinge removed and the cam replaced. It was a simple fix and reading other people's experience made the repair so much easier.

The same as the vidio, very easy. Thank you

1. I removed the top door hinge.
2. I removed the door and laid it flat.
3. I replaced the cam attached to the bottom of the door. This was very easy.
4. I removed the bottom door hinge and had to remove the brad that held the second cam. This went well as I was able to saw it with a hacksaw.
5. Replaced the second ... Read more cam with a bolt and nut.
6. Replaced the door and top hinge.
7. Remember to order two cams when you do this repair.

Removed screws holding top door hinge. Lifted the door off bottom hinge. Unscrewed cam from bottom of door. Drilled out rivet holding the second cam in the bottom hinge. Replaced both cams using a flat headed bolt to hold the bottom cam. Dropped door into bottom hinge and replaced top hinge screws. Job done.

Make sure you buy t ... Read more wo cams and have a bolt to replace the bottom rivet.

Not a difficult job as long as you have a drill !!!

Removed refrigerator door and replaced bottom door pivot with the included mating cam and the door closing cam on the bottom of the door.

I didn't know that there were two mating cams and only ordered the door closing cam which I read online was the problem. It was the number one part on the part select list. The number two ... Read more part was a kit including the door closing cam and the pivot with mating cam attached. It would have been helpful if there had been some notes that said check condition of both cams before ordering the part. So I have a spare door closing cam and paid an extra $19 including $8 shipping which negated a return.

The repair is easy - getting the right parts the first time is the trick.

Why don't they just tell you that you have to buy 2 cams. I have now replaced the cams on both doors. The other door broke about 4 years ago. Fortunately the first time I read the user commetns or I would've bought just one. It is a quick easy fix. The longest step is drilling out and replacing the rivet. Everything else is done wit ... Read more h a nut driver.

removed the door, installed the cam riser, and reattached the door. It took longer to remove the contents in the door than it did to install the cam riser.

I first removed all of the door contents. I then removed the door from its mountings by removing two screws at the bottom bracket. With the door lying on the floor I then removed the two screws holding the door cam assembly in place. I inserted the new door cam, then reversed the process replacing the four screws.

Followed the instructions and replaced the door recess.

Took the door contents out and put them on the counter, took the door off the hinges by unscrewing the 2 screws on the top of the Fridge and lifting the door off the hinge onthe bottom. Then laid down the Fridge on the kitchen floor and replaced the Door Closing Cam, keeping in mind the order of the 3 shims and other things on the bottom ... Read more of the door. Simple.

My wife and I gave an old, but really good refergerator to our son (a Major in the Army). Upon taking it into his house he had to remove the doors of the refergerator. While he put the doors he lost the "cam" for the door, making if difficult to close (actually had to lift the door up and then close it). I ordered the replacement part ... Read more , and unless I am mistaken, it arrived the same day. I still cannot figure out how this happened, but it was great!!