911476 Kenmore - Instructions
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Oven Lamp Holder Burned
25 of 33 people
found this instruction helpful.
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Jack from Okmulgee, OK
- Really Easy
- Less than 15 mins
-
Screw drivers
removed two phillips screws. Unplugged electrical connections replaced unit from PartSelect. They sent holder cover and new bulb (surprise). Great store with great directions.
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When opening door, the microwave would turn on
23 of 29 people
found this instruction helpful.
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William from Fridley, MN
- Easy
- Less than 15 mins
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Screw drivers
I've been fixing and taking things apart since I was a kid. I hoped that it was a bad switch in the door. Got out my test meter and check the 3 different switches. All 3 tested good, but one was a bit hit and miss. It would work if the microwave was on its side and wouldn't when it was set flat. I found the switch online and installed it.
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Took care of the problem.It was a whole lot cheaper than buying a new microwave. Thanks! Bill Brown, Fridley, MN
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Oven Overheating upto 200 degrees!!
20 of 25 people
found this instruction helpful.
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Lee from Greenfield, IN
- A Bit Difficult
- 15 - 30 mins
-
Nutdriver
Replaced temperature sensor in the oven first ($10 part, always start with least expensive possibility!), but that didn't solve the problem. 5-10 minute repair, not counting moving the range in and out of it's home between cabinets. Next replaced the control board ($90 part) which solved the overheating problem. 15 to 30 minute repair,
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don't be intimidated by all the wires. Remember to turn off power at the breaker (duh). Order the faceplate graphic ($37 part) because chances are the old one won't peel off cleanly (ours didn't, "I was really careful Honey!!) and the otherwise excellent PartSelect.com website doesn't suggest the part might be needed. Anyway, I saved a minimum of $80 plus Labor by doing it myself. I had the advantage of living about 100 miles from their warehouse and got NEXT DAY delivery from FedEx instead of 3-5 business days. Suggest you order before noon.
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My light switch housing broke, making the oven light stay on all the time.
23 of 35 people
found this instruction helpful.
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Frederick from Lovettsville, VA
- A Bit Difficult
- 15 - 30 mins
-
Pliers, Screw drivers
Most important: Unplug or turn off the breaker before beginning! (I briefly saw sparks as I removed the old switch.) Look at the replacement switch. The springs on the sides hold the switch in, which means you have to press in these springs to get the old switch out. I slipped a small screwdriver in on the side while I pulled with a s
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mall pair of pliers. It's tricky, but it will come out. Once you have the switch out, just unplug the wire in the back, making sure it doesn't fall back in the hole before you get the new switch on. Then, just push the new switch into the hole in the stove and you're done.
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Suddenly had no heat. All else worked fine. A deep odd hum sound.
17 of 18 people
found this instruction helpful.
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Katherine from WILLIAMSTOWN, NJ
- Very Easy
- 15 - 30 mins
-
Pliers, Screw drivers
This did not fix my problem. I've ordered a new microwave.
First off, UNPLUG THE MICROWAVE.
The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove anoth ... Read more er screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
First off, UNPLUG THE MICROWAVE.
The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove anoth ... Read more er screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
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oven would not heat; temperature sensor failed; needed replacement
18 of 21 people
found this instruction helpful.
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Roger from MARIETTA, GA
- Easy
- Less than 15 mins
-
Socket set
Replacing the sensor was a snap and not as involved as I feared. 1) open the oven door; 2) remove the one hex screw holding the old sensor to the back of the oven; 3) gently pull the sensor, pulling the wiring out to access the plastic wire connector (carefully guide the plastic wire connector through the opening); 4) loop a small piece
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of wire (stiff enough to form a hook) around the base of the wire connector to keep the wire from falling into the back wall of the oven; 5) unclip the connector and remove the bad sensor; 6) clip in the new sensor; 7) remove your catch wire; 8) thread the wiring back through the opening; 9)position the new sensor and secure with the hex screw; and 10) turn on the oven and prove to your wife you do know what you are doing!
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would blow the internal 15amp fuse when pressing the start button
20 of 29 people
found this instruction helpful.
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Eugene from Standish, ME
- Easy
- 15 - 30 mins
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Screw drivers
Used the trouble shooting guide and wire diagram found inside the microwave (thanks GE). Found the HV capacitor and diode had shorted. Replaced the capacitor and diode........works like new.
Other Parts Used:
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Inside glass on the wall Oven shattered.
18 of 24 people
found this instruction helpful.
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Donnie from Tallahassee, FL
- Easy
- 1- 2 hours
-
Nutdriver, Screw drivers
Cleaned up the broken glass. Ordered the replacement part. Removed the door from the oven. Carried it to a safe place to work on. Disassembled by removing the screws, removed the bad part. Installed the new glass pack and in reverse order of taking apart reassembaled the door. Reinstalled the door on the oven. Now the oven is working agai
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n like new.
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After closing door the display panel must be tapped on to keep the unit operating.
25 of 49 people
found this instruction helpful.
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Paul from San Jose, CA
- Really Easy
- 15 - 30 mins
-
Screw drivers
The switches are not the problem! The problem is in the tolerences of the latch housing. I have ordered two new housings (Upper & Lower) and will see if the tolerences are closer. If not I will try epoxying a shim to the plate that operates the microswitches. The other option is to file the mounting slots of the housing to allow adjustmen
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t, which would be iffy,keeping them from moving with use. The exploded drawings really need to be clarified. The scale is way too small. It was extremely difficult to pick out the individual parts of the mechanisiam.
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Other Parts Used:
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Touch pad failed to respond to any programming effort
13 of 14 people
found this instruction helpful.
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charles from SARASOTA, FL
- Easy
- 30 - 60 mins
-
Screw drivers
Went to onlin source, found a couple youtube videos then went to the GE site which had a not-too-easy that find trouble shooting guide. It was extremely helpful as it described a fuse as a fix 80% of the time for touch paid failure. I really didn't believe it would b a fuse, but it was the cheapest fix, $8. I got the fuse and was surpr
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ised to fine there are two of them on this model. I took a guess and replaced the top one ( neither fuse was black or burned to indicate a failure but the top one was a bit mor greyish). put it all back together and it works fine.
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microwave stopped working
13 of 15 people
found this instruction helpful.
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John from OWOSSO, MI
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers
took off upper grille and touch pad and removed the old line fuse and replaced with a new fuse ...turned on it is working fine...sources of help: UTube and GE manuel
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Microwave would not go on
18 of 32 people
found this instruction helpful.
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Jim from Lincolnshire, IL
- A Bit Difficult
- 15 - 30 mins
-
Screw drivers
All electrical worked (fan, lights, control panel) door switch was broke. Pulled the oven out. Took out two big screws from the cabinet above. (be careful not to drop oven)Set the oven on kitchen counter. Took off five screws that held the vent cover. Removed vent cover. Took out one screw that held the control panel. Lifted, turned and s
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lid the panel into the space below so I could get to the upper door switch. Replace door switch and re-assemble.
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Actual temperature in oven was not consistent with the temperature setting
11 of 11 people
found this instruction helpful.
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Martha from WILMINGTON, OH
- Very Easy
- Less than 15 mins
-
Socket set
I am a 69 year old woman. I watched the Repair Clinic YouTube Video before I started. I then pulled stove away from wall and unplugged it. Took off oven door and removed the top oven rack. Loosened and removed the screw holding the temperature sensor located inside at the top center back wall of the oven. Pulled the sensor through th
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e opening until the plastic plug came through. Unplugged and removed it and plugged in the new sensor. Fished it back through the opening. Replaced the bracket to the back wall of the oven and tightened the screw. Replaced the oven rack and stove door. Plugged it back in and moved it back into place. I turned on the oven and let is heat for over 30 minutes and the internal temperature was correct with the setting.
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microwave would not start
13 of 18 people
found this instruction helpful.
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JULIA from JACKSONVILLE, FL
- Really Easy
- Less than 15 mins
-
Screw drivers
took of cover removed switch and replaced with new one
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Interior light needed replaced
22 of 46 people
found this instruction helpful.
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Leo from TWIN FALLS, ID
- Really Easy
- Less than 15 mins
-
Nutdriver
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
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