91144 Kenmore - Instructions
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Oven tempature was approximately 150 degrees to low
224 of 265 people
found this instruction helpful.
-
James from Austin, TX
- Easy
- 1- 2 hours
-
Nutdriver, Screw drivers
This repair is EASY if you know how to use an ohm meter. If not, seek help for this step.
SYMPTOM:
The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was ... Read more about 150 degrees to low.
FAILURE POINTS:
There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.
REPAIR:
As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!
Pull oven from the wall:
- Disconnect power by flipping the circuit breaker to the OFF position.
- Remove the top flange / cowling from the top of the oven (it just pulls off)
- Remove two screws under the top flange / cowling
- The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.
As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed,
- Remove the top sheet metal cover (10 screws)
- Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit)
- Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board).
- Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.
Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY...
- 1.02K ohms in ice water
- 1.09K ohms at room temperature
- 1.36K ohms in boiling water.
If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.
If it is NOT the sensor, replace the controller board.
- Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant.
- Carefully remove the wires one at a time
- VERY carefully remove the keypad ribbon cable from the right side of the controller board.
-- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector.
- Remove the controller board (4 screws)
- Install new controller board (4 screws)
- VERY carefully connect the keypad ribbon cable on the right side.
-- Make sure that the connector is in the OPEN position first, then,
-- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then
-- Press down on the connector locking tabs.
- Reconnect each wire to the correctly lettering on the board.
-- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter.
- Reconnect the (5 wire?) connector that includes the white oven sensor wires.
- Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.)
- Re-install top cover.
- Re-install service connect cover.
You can test the unit while it is out of the cabinet,
- Make SURE that all sheet metal covers are in place.
- Flip power breaker to "On".
- Test that oven gets to the desired temp.
SYMPTOM:
The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was ... Read more about 150 degrees to low.
FAILURE POINTS:
There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.
REPAIR:
As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!
Pull oven from the wall:
- Disconnect power by flipping the circuit breaker to the OFF position.
- Remove the top flange / cowling from the top of the oven (it just pulls off)
- Remove two screws under the top flange / cowling
- The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.
As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed,
- Remove the top sheet metal cover (10 screws)
- Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit)
- Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board).
- Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.
Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY...
- 1.02K ohms in ice water
- 1.09K ohms at room temperature
- 1.36K ohms in boiling water.
If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.
If it is NOT the sensor, replace the controller board.
- Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant.
- Carefully remove the wires one at a time
- VERY carefully remove the keypad ribbon cable from the right side of the controller board.
-- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector.
- Remove the controller board (4 screws)
- Install new controller board (4 screws)
- VERY carefully connect the keypad ribbon cable on the right side.
-- Make sure that the connector is in the OPEN position first, then,
-- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then
-- Press down on the connector locking tabs.
- Reconnect each wire to the correctly lettering on the board.
-- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter.
- Reconnect the (5 wire?) connector that includes the white oven sensor wires.
- Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.)
- Re-install top cover.
- Re-install service connect cover.
You can test the unit while it is out of the cabinet,
- Make SURE that all sheet metal covers are in place.
- Flip power breaker to "On".
- Test that oven gets to the desired temp.
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Large burner on dual element burned out
102 of 116 people
found this instruction helpful.
-
Scot from Oakland, FL
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers, Wrench (Adjustable)
This was really easy, and pretty with no problems or issues It took me longer to write this than to do the actual installation. I used a digital camera to help me remember where things were, but a pen/paper works fine. Here's what I did:
1. Turn off the breaker for the cooktop.
2. Remove (2) 1/4" hex screws directly ... Read more under cooktop. You may need to open oven door to reveal them.
2. Prop up cooktop. I used the box the replacement element came in.
3. The element is held in place with (3) brackets held in by a #2 philips screw each. Mark the location of each of the brackets. There are numbers on the element to help you do this.
4. Write down where each of the wires connects to the element. There's only a few of them, but I tend to forget that stuff. The wires have female spade-type connectors that connect to the male ends on the element.
5. Using a needle-nose or small pliers wiggle each wire off the element. Grab the wires by the end of the female connector when you do this. I found it helpful to use a small flat screwdriver to help pry them off. Mine were on pretty tight, so expect this to take a few mins. If you have problems getting to the wires, remove the brackets (next step) first and come back to this one. I let the element hang from the wires without any problems, but I still wouldn't recommend it.
6. Remove each of the screws with a #2 philips screwdriver. Support the element with your hand and gently pull each bracket away from the element. Once they're all gone, the element should just come out. I took a look at my old element and saw that the large burner wires were melted in a couple places, so it was definitely broken.
7. If necessary, clean the underside of the cooktop surface with a clean papertowel. There was a little dust from the old element on mine.
8. Connect the new element and test to make sure it works by turning on the breaker and turning on the burner for a second or two. Note: This will make the top of the element hot for some time, so test it and go away for a few mins. If it works OK, proceed. If not, disconnect and figure out what else may be wrong.
9. Using the old element, make copies of the marks you made for the bracket locations onto the new element. You'll have to punch through the insulation when re-attaching the screws.
10. Re-wire the new element, if necessary and re-attach the brackets over the marks you made. This may be a pretty tight fit because the new element was thicker than the old on mine. I opened up the brackets a bit to make it not so hard to re-attach. Hook the brackets on and squeeze them over the element. The holes in the brackets need to line up with the holes drilled into the bottom of the element. If they don't, spin the element around (or detach and re-attach the brackets) till they do.
11. Screw in the (3) screws over the brackets pushing them through the insulation on the element.
12. Close the cooktop and reattach the hex screws under it (1/4" hex).
13. Turn on the breaker and test again.
Thats it, works great now. Good Luck
1. Turn off the breaker for the cooktop.
2. Remove (2) 1/4" hex screws directly ... Read more under cooktop. You may need to open oven door to reveal them.
2. Prop up cooktop. I used the box the replacement element came in.
3. The element is held in place with (3) brackets held in by a #2 philips screw each. Mark the location of each of the brackets. There are numbers on the element to help you do this.
4. Write down where each of the wires connects to the element. There's only a few of them, but I tend to forget that stuff. The wires have female spade-type connectors that connect to the male ends on the element.
5. Using a needle-nose or small pliers wiggle each wire off the element. Grab the wires by the end of the female connector when you do this. I found it helpful to use a small flat screwdriver to help pry them off. Mine were on pretty tight, so expect this to take a few mins. If you have problems getting to the wires, remove the brackets (next step) first and come back to this one. I let the element hang from the wires without any problems, but I still wouldn't recommend it.
6. Remove each of the screws with a #2 philips screwdriver. Support the element with your hand and gently pull each bracket away from the element. Once they're all gone, the element should just come out. I took a look at my old element and saw that the large burner wires were melted in a couple places, so it was definitely broken.
7. If necessary, clean the underside of the cooktop surface with a clean papertowel. There was a little dust from the old element on mine.
8. Connect the new element and test to make sure it works by turning on the breaker and turning on the burner for a second or two. Note: This will make the top of the element hot for some time, so test it and go away for a few mins. If it works OK, proceed. If not, disconnect and figure out what else may be wrong.
9. Using the old element, make copies of the marks you made for the bracket locations onto the new element. You'll have to punch through the insulation when re-attaching the screws.
10. Re-wire the new element, if necessary and re-attach the brackets over the marks you made. This may be a pretty tight fit because the new element was thicker than the old on mine. I opened up the brackets a bit to make it not so hard to re-attach. Hook the brackets on and squeeze them over the element. The holes in the brackets need to line up with the holes drilled into the bottom of the element. If they don't, spin the element around (or detach and re-attach the brackets) till they do.
11. Screw in the (3) screws over the brackets pushing them through the insulation on the element.
12. Close the cooktop and reattach the hex screws under it (1/4" hex).
13. Turn on the breaker and test again.
Thats it, works great now. Good Luck
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The broiler element caught fire and burned out while I was broiling a steak.
67 of 75 people
found this instruction helpful.
-
Dianne from Rockville, MD
- Easy
- Less than 15 mins
-
Nutdriver
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches, but I had not turned off the power.
So, I shorted out one of the wires. Then I turned off the power but was afraid to go any farther.
An appliance repairman was at my house that day fixing my dryer seal. He was able to pu ... Read more ll the wires through the insulation successfully and install the broiler element. He did not charge me any extra for this little extra job. But I learned my lesson. Cut the power before you begin! He told me that I could have wound up with a much bigger repair if the short had been in the wire that is connected to the control panel of the oven. I was very lucky!
So, I shorted out one of the wires. Then I turned off the power but was afraid to go any farther.
An appliance repairman was at my house that day fixing my dryer seal. He was able to pu ... Read more ll the wires through the insulation successfully and install the broiler element. He did not charge me any extra for this little extra job. But I learned my lesson. Cut the power before you begin! He told me that I could have wound up with a much bigger repair if the short had been in the wire that is connected to the control panel of the oven. I was very lucky!
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Top broiler element went out
39 of 43 people
found this instruction helpful.
-
Kim from Garland, TX
- Really Easy
- 15 - 30 mins
-
Nutdriver
FIRST MAKE SURE THE OVEN IS OFF!!!! I chose to shut it off at the breaker panel. Remove the two screws that attaches the broiler element to the oven. Gently pull it out. Unplug the two cable wires that are attached. Replace it and install the same way.
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Two part burner, outer ring not working
36 of 42 people
found this instruction helpful.
-
JERALD from PHENIX CITY, AL
- Really Easy
- Less than 15 mins
-
Nutdriver, Screw drivers
The outer ring on the adjustable large haliant surface burner of our smooth top stove would not work. It would only work on the small (inner) size.
Found the part on this site, ordered, 3 days later, and it was fixing time.
2 screws removed to lift cooktop, 2 screws to remove old burner and disconnected 4 electric ... Read more clips one at a time and placed them in same position on new burner. Replace the 4 screws and done.
VERY SIMPLE.
Found the part on this site, ordered, 3 days later, and it was fixing time.
2 screws removed to lift cooktop, 2 screws to remove old burner and disconnected 4 electric ... Read more clips one at a time and placed them in same position on new burner. Replace the 4 screws and done.
VERY SIMPLE.
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Oven would not heat to the correct temperature
40 of 63 people
found this instruction helpful.
-
Michael from Lawrenceville, GA
- Really Easy
- Less than 15 mins
-
Screw drivers
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires
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Cooktop Burner was always on High no matter what the setting on the Control
33 of 44 people
found this instruction helpful.
-
Raymond from Salt Point, NY
- Easy
- 30 - 60 mins
-
Screw drivers
1) Turn Power off at Circuit Breaker
2) Lift Cooktop out of counter top.
3) Remove all dials from controls by pulling straight up.
4) Remover glass plate which covers burners by removing
screws along outer edge.
5) Remove the two top screws from the control to be
replaced (this holds the infinite contr ... Read more ol to bracket)
6) Remove one wire at a time from the old control and
plug on the new one in correct orientation.
7) Reverse above order to reassemble.
(Note: Not all infinite controls are same PN when
ordering, the drawingings are deceiving that they are)
2) Lift Cooktop out of counter top.
3) Remove all dials from controls by pulling straight up.
4) Remover glass plate which covers burners by removing
screws along outer edge.
5) Remove the two top screws from the control to be
replaced (this holds the infinite contr ... Read more ol to bracket)
6) Remove one wire at a time from the old control and
plug on the new one in correct orientation.
7) Reverse above order to reassemble.
(Note: Not all infinite controls are same PN when
ordering, the drawingings are deceiving that they are)
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F2 error message on my GE oven indicated need for new heat sensor
25 of 31 people
found this instruction helpful.
-
Joseph from Brick, NJ
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Pliers
After unscrewing the old heat sensor from inside the oven, I pulled the range away from the wall, got behind it and removed the small panel over the heat sensor. Naturally, the plastic clips connecting the heat sensor to the range wiring wouldn't come apart, so I eventually had to simply pry them apart with two pliers. Then, naturally, th
... Read more
e new plastic connector clip on the replacement part didn't match the clip from the range, so I had to cut off both receptacles and strip the wires, then used the provided wire nuts to make the connections. After that, it was easy, just secured the heat sensor inside the oven and replaced the panel. I didn't push the range back against the wall until I tested the repair. It worked fine!
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Inner element of dual burner died
19 of 22 people
found this instruction helpful.
-
Van from Hyde Park, NY
- Easy
- 15 - 30 mins
-
Nutdriver, Pliers, Screw drivers
-Turn off breaker
-Undo the two screws that hold the top surface down
-Prop up top surface with a board
-Remove two screws/spring clips holding burner
-Transfer electrical plugs to new burner (this was the most challenging part)
-Screw new burner in place
-Lower surface
-Secure surface
-Undo the two screws that hold the top surface down
-Prop up top surface with a board
-Remove two screws/spring clips holding burner
-Transfer electrical plugs to new burner (this was the most challenging part)
-Screw new burner in place
-Lower surface
-Secure surface
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My light switch housing broke, making the oven light stay on all the time.
23 of 35 people
found this instruction helpful.
-
Frederick from Lovettsville, VA
- A Bit Difficult
- 15 - 30 mins
-
Pliers, Screw drivers
Most important: Unplug or turn off the breaker before beginning! (I briefly saw sparks as I removed the old switch.) Look at the replacement switch. The springs on the sides hold the switch in, which means you have to press in these springs to get the old switch out. I slipped a small screwdriver in on the side while I pulled with a s
... Read more
mall pair of pliers. It's tricky, but it will come out. Once you have the switch out, just unplug the wire in the back, making sure it doesn't fall back in the hole before you get the new switch on. Then, just push the new switch into the hole in the stove and you're done.
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Replacement of heating element
16 of 16 people
found this instruction helpful.
-
Kimberly from El Cerrito, CA
- Really Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
If I'd had the Nut driver, it would have taken 15 -20 minutes or less. Went to Ace Hardware, bought the nut driver for $4.99.
Turn off the power at the box! Turn off the oven as well. Four screws total. Two to hold it in place and two that connect the element to the source.
First I removed the two screws that h ... Read more old the element in place. I pulled the element out about 2 inches. Two more screws connect the element wires. I disconnected the element, threw it away, then connected the new element. I put the element in place, then replaced the screws that connect the power. Finally, I replaced the screws that hold the element in place.
Kimberly, El Cerrito, California
Turn off the power at the box! Turn off the oven as well. Four screws total. Two to hold it in place and two that connect the element to the source.
First I removed the two screws that h ... Read more old the element in place. I pulled the element out about 2 inches. Two more screws connect the element wires. I disconnected the element, threw it away, then connected the new element. I put the element in place, then replaced the screws that connect the power. Finally, I replaced the screws that hold the element in place.
Kimberly, El Cerrito, California
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Center of large burner stopped working.
15 of 16 people
found this instruction helpful.
-
paula from East Grand Rapids, MI
- Really Easy
- 15 - 30 mins
-
Pliers, Screw drivers, Wrench (Adjustable)
First and foremost, I am a 63 year old cooky baking GRANDMOTHER. I don't know anything about fixing appliances. I read the other repair stories pertaining to my burner and I thought, "why not."
It was a snap!
My part arrived the very next day, bless you Parts Select! I just did what the others (see above) did: I remov ... Read more ed 2 screws to release the stove top, then I took a few digital photos to be sure I would know where the wires went. I released the old burner, pulled out the thingamajigs that held the wires in the old burner, then pushed the new ones in their place, replaced the stove top, plugged it back in, turned it on and jumped for joy! If I can do this, anyone can.
It was a snap!
My part arrived the very next day, bless you Parts Select! I just did what the others (see above) did: I remov ... Read more ed 2 screws to release the stove top, then I took a few digital photos to be sure I would know where the wires went. I released the old burner, pulled out the thingamajigs that held the wires in the old burner, then pushed the new ones in their place, replaced the stove top, plugged it back in, turned it on and jumped for joy! If I can do this, anyone can.
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No control of right front burner (dual burner)
18 of 26 people
found this instruction helpful.
-
Jeff from Clinton, IA
- Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers, Wrench (Adjustable)
The burner would work but you could not regulate the heat. I ordered and replaced the control switch for that burner. The part was like for like and reasonably priced compared to other websites and dealer. The picture showed that it was identical. I ordered one day and it was here the next. I had drawn a diagram of where the wires went on
... Read more
the old switch so it was very easy to replace. Probably took me 15 minutes or so. Works perfectly and by buying from this website it saved me a few bucks.
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oven shut down code F3
17 of 24 people
found this instruction helpful.
-
Richard from Jupiter, FL
- A Bit Difficult
- 1- 2 hours
-
Nutdriver, Screw drivers
As has been said shut down unit,Breaker fuse.If you do not have install info.Get a copy on line. If you have another set of hands it would not hurt.! this has been stated before. Remove door, Remove 4 screws , to slide unit out,I used a saw horse with some cribing secured to the horse to get height, Pull the oven out so that the two fron
... Read more
t supports are on the saw horse,and the back two are up to the edge runner.I used about a 1 ft stool for working height. Remove the top elec. cover sheet metal 2 screws. You will see were the wireing runs down the back. Get a small mirror,and flash light. Look down the wire opening in the back, you see the sensor connection ,I made a hook out of a coat hanger to grab it with. Pull it up before you disconnect it ,tie a piece of string to the sensor side of the connector , use 2 Ft. then disconnect remove two screws from inside the oven. And remove,sensor tie string on to new sensor connector pull through and connect.on top.Then replace everything cck every thing Twice!Doing this i didn"t have to pull the unit all the way out! LATER GOOD LUCK!
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oven would not cook over 325 degrees and sometimes would burn your food.
15 of 19 people
found this instruction helpful.
-
phil from forney, TX
- Really Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
I removed the unit from the wall,removed the back panel to access the wires to the sensor,cut the plug off of the new sensor and strip the wires back,used the wire nuts to attach the new sensor,put all back together and slid back into the wall and works excellent.
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