911433 Kenmore - Instructions
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Oven tempature was approximately 150 degrees to low
224 of 265 people
found this instruction helpful.
-
James from Austin, TX
- Easy
- 1- 2 hours
-
Nutdriver, Screw drivers
This repair is EASY if you know how to use an ohm meter. If not, seek help for this step.
SYMPTOM:
The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was ... Read more about 150 degrees to low.
FAILURE POINTS:
There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.
REPAIR:
As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!
Pull oven from the wall:
- Disconnect power by flipping the circuit breaker to the OFF position.
- Remove the top flange / cowling from the top of the oven (it just pulls off)
- Remove two screws under the top flange / cowling
- The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.
As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed,
- Remove the top sheet metal cover (10 screws)
- Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit)
- Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board).
- Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.
Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY...
- 1.02K ohms in ice water
- 1.09K ohms at room temperature
- 1.36K ohms in boiling water.
If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.
If it is NOT the sensor, replace the controller board.
- Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant.
- Carefully remove the wires one at a time
- VERY carefully remove the keypad ribbon cable from the right side of the controller board.
-- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector.
- Remove the controller board (4 screws)
- Install new controller board (4 screws)
- VERY carefully connect the keypad ribbon cable on the right side.
-- Make sure that the connector is in the OPEN position first, then,
-- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then
-- Press down on the connector locking tabs.
- Reconnect each wire to the correctly lettering on the board.
-- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter.
- Reconnect the (5 wire?) connector that includes the white oven sensor wires.
- Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.)
- Re-install top cover.
- Re-install service connect cover.
You can test the unit while it is out of the cabinet,
- Make SURE that all sheet metal covers are in place.
- Flip power breaker to "On".
- Test that oven gets to the desired temp.
SYMPTOM:
The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was ... Read more about 150 degrees to low.
FAILURE POINTS:
There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.
REPAIR:
As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!
Pull oven from the wall:
- Disconnect power by flipping the circuit breaker to the OFF position.
- Remove the top flange / cowling from the top of the oven (it just pulls off)
- Remove two screws under the top flange / cowling
- The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.
As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed,
- Remove the top sheet metal cover (10 screws)
- Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit)
- Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board).
- Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.
Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY...
- 1.02K ohms in ice water
- 1.09K ohms at room temperature
- 1.36K ohms in boiling water.
If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.
If it is NOT the sensor, replace the controller board.
- Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant.
- Carefully remove the wires one at a time
- VERY carefully remove the keypad ribbon cable from the right side of the controller board.
-- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector.
- Remove the controller board (4 screws)
- Install new controller board (4 screws)
- VERY carefully connect the keypad ribbon cable on the right side.
-- Make sure that the connector is in the OPEN position first, then,
-- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then
-- Press down on the connector locking tabs.
- Reconnect each wire to the correctly lettering on the board.
-- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter.
- Reconnect the (5 wire?) connector that includes the white oven sensor wires.
- Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.)
- Re-install top cover.
- Re-install service connect cover.
You can test the unit while it is out of the cabinet,
- Make SURE that all sheet metal covers are in place.
- Flip power breaker to "On".
- Test that oven gets to the desired temp.
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bake element shorted out, sparking like a sparkler
89 of 99 people
found this instruction helpful.
-
Carl from Wynnewood, PA
- Really Easy
- Less than 15 mins
-
Nutdriver
first, made sure circuit breaker was off
second, used nut driver to remove 2 screws on old element, pulled it from the back of the oven
third, removed 2 wires from old element (spade connectors)
fourth, connected new element and pushed back into oven.
fifth, reinstalled 2 screws securing new element
this was ... Read more all done by my 15 yr old son under my supervision.
second, used nut driver to remove 2 screws on old element, pulled it from the back of the oven
third, removed 2 wires from old element (spade connectors)
fourth, connected new element and pushed back into oven.
fifth, reinstalled 2 screws securing new element
this was ... Read more all done by my 15 yr old son under my supervision.
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The broiler element caught fire and burned out while I was broiling a steak.
67 of 75 people
found this instruction helpful.
-
Dianne from Rockville, MD
- Easy
- Less than 15 mins
-
Nutdriver
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches, but I had not turned off the power.
So, I shorted out one of the wires. Then I turned off the power but was afraid to go any farther.
An appliance repairman was at my house that day fixing my dryer seal. He was able to pu ... Read more ll the wires through the insulation successfully and install the broiler element. He did not charge me any extra for this little extra job. But I learned my lesson. Cut the power before you begin! He told me that I could have wound up with a much bigger repair if the short had been in the wire that is connected to the control panel of the oven. I was very lucky!
So, I shorted out one of the wires. Then I turned off the power but was afraid to go any farther.
An appliance repairman was at my house that day fixing my dryer seal. He was able to pu ... Read more ll the wires through the insulation successfully and install the broiler element. He did not charge me any extra for this little extra job. But I learned my lesson. Cut the power before you begin! He told me that I could have wound up with a much bigger repair if the short had been in the wire that is connected to the control panel of the oven. I was very lucky!
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There was no heat on the coils.
48 of 52 people
found this instruction helpful.
-
Shaohui from East Lansing, MI
- Easy
- 15 - 30 mins
-
Pliers
I opened the lid, and found that the terminal blocks were burnt, the wires were melted. I ordered one set of terminal block to replace the burnt one, and it worked. Before I started, I shut off the electricity in the whole house to be safe.
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Top broiler element went out
39 of 43 people
found this instruction helpful.
-
Kim from Garland, TX
- Really Easy
- 15 - 30 mins
-
Nutdriver
FIRST MAKE SURE THE OVEN IS OFF!!!! I chose to shut it off at the breaker panel. Remove the two screws that attaches the broiler element to the oven. Gently pull it out. Unplug the two cable wires that are attached. Replace it and install the same way.
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Oven would not heat to the correct temperature
40 of 63 people
found this instruction helpful.
-
Michael from Lawrenceville, GA
- Really Easy
- Less than 15 mins
-
Screw drivers
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires
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Burner would not heat
27 of 35 people
found this instruction helpful.
-
Edward from Malvern, AR
- A Bit Difficult
- 30 - 60 mins
-
Pliers, Screw drivers
First i shut off the power since this is an electric cook top/range. I then removed the knob and the two screws that hold the burner switch in place. I removed the wires one at a time and connected each to the new switch. I then reattached the screws to the switch. The most difficult part to me was breaking off the switch stem at the
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right level. I got that done and finally selected the appropriate adapter for the stem/knob fit.
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F2 error message on my GE oven indicated need for new heat sensor
25 of 31 people
found this instruction helpful.
-
Joseph from Brick, NJ
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Pliers
After unscrewing the old heat sensor from inside the oven, I pulled the range away from the wall, got behind it and removed the small panel over the heat sensor. Naturally, the plastic clips connecting the heat sensor to the range wiring wouldn't come apart, so I eventually had to simply pry them apart with two pliers. Then, naturally, th
... Read more
e new plastic connector clip on the replacement part didn't match the clip from the range, so I had to cut off both receptacles and strip the wires, then used the provided wire nuts to make the connections. After that, it was easy, just secured the heat sensor inside the oven and replaced the panel. I didn't push the range back against the wall until I tested the repair. It worked fine!
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bake element burned itself out ( as a welding rod does with all the fireworks)
21 of 25 people
found this instruction helpful.
-
joseph from ferrisburg, VT
- Really Easy
- 30 - 60 mins
-
Nutdriver, Socket set
removed 4 screws of the back fan cover, then removed the two screws holding the element and disconnected the slip-on electrical wire connections. replaced enement and cover in reverse. this was all done after i cut power at circut breaker duhh
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Large burner would operate on high setting only.
22 of 28 people
found this instruction helpful.
-
Ernest from Bellevue, NE
- Really Easy
- 15 - 30 mins
-
Pliers, Socket set
1. Removed the back panel.
2. Disconnected the wires from the old switch while connecting wires to the new switch one at a time.
3. Installed the new switch and broke off the excess metal on the post which fits into the burner knob on front of the range.
4. Replaced the burner knob and replaced the back panel.
2. Disconnected the wires from the old switch while connecting wires to the new switch one at a time.
3. Installed the new switch and broke off the excess metal on the post which fits into the burner knob on front of the range.
4. Replaced the burner knob and replaced the back panel.
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Surface burner coil did not work.
23 of 33 people
found this instruction helpful.
-
Gregory from Mont Belvieu, TX
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers, Socket set
TURN OFF ALL POWER TO KITCHEN. Took off all burner coils and plates below them. Lift hood. Locate part. Remove old part and replace with new part in same way as was previously installed. The wire that comes with the kit is actually too much wire, but just arrange it the best you can and leave it....no big deal. I didn't have a magnet
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, but needed one. The wire from burner coil to switch runs through a harness which is screwed on to the body of the oven (below the range). Be careful NOT to drop it behind oven when taking it out. I dropped it and took forever to get it. That turned a 20 minuate job into an hour and a half. Otherwise this is an easy job that anyone can do. Refrigerator compressor is next. Have fun.
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Bake Element Burned Through A Weak Section Of The Tube.
18 of 19 people
found this instruction helpful.
-
PAUL from CAMDEN, AR
- Really Easy
- Less than 15 mins
-
Nutdriver, Screw drivers
I removed the two mounting screws then pulled the element forward and disconnected the two element screws. I reversed the process to install the new one/ this oven is over 30yrs old.
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Large burner very slow heating
19 of 23 people
found this instruction helpful.
-
Drusilla from Bloomfield, NY
- Really Easy
- Less than 15 mins
-
Pliers, Screw drivers
Downdraft stove is over 20 years old, but everything else works fine and it would be a real pain to replace it.
This quick-heat back burner is part of a two burner plug- in unit which takes up half of the top of the stove.
I removed the top from the rest of the unit easily removing five screws. Because of the age an ... Read more d long use it was tough getting the old nut off which holds on the disc, but with the help of some spray lubricant it came off. The old wire ends were also rusted, and to get them off I bent up the old holder, which was going to be discarded anyhow. It was a simple matter to plug in the new unit, tighten the nut, clean up the lubricant with a paper towel, and reassemble the unit, which I cleaned inside since it was dusty. After plugging in the unit I turned on the burner...it works like new and has saved me a very costly replacement. I like it so much that even though the front element works perfectly I am considering buying that disc too just so they will match. Finding your company was absolutely great, and I would recommend you to anyone looking for parts. I still have the manual for this stove so I would feel confident in replacing pretty much any part needed....not bad for a 72 year old woman, (My Dad taught me to do my own work and I am a passable carpenter and plumber; a little more wary when it's something electrical !
This quick-heat back burner is part of a two burner plug- in unit which takes up half of the top of the stove.
I removed the top from the rest of the unit easily removing five screws. Because of the age an ... Read more d long use it was tough getting the old nut off which holds on the disc, but with the help of some spray lubricant it came off. The old wire ends were also rusted, and to get them off I bent up the old holder, which was going to be discarded anyhow. It was a simple matter to plug in the new unit, tighten the nut, clean up the lubricant with a paper towel, and reassemble the unit, which I cleaned inside since it was dusty. After plugging in the unit I turned on the burner...it works like new and has saved me a very costly replacement. I like it so much that even though the front element works perfectly I am considering buying that disc too just so they will match. Finding your company was absolutely great, and I would recommend you to anyone looking for parts. I still have the manual for this stove so I would feel confident in replacing pretty much any part needed....not bad for a 72 year old woman, (My Dad taught me to do my own work and I am a passable carpenter and plumber; a little more wary when it's something electrical !
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My light switch housing broke, making the oven light stay on all the time.
23 of 35 people
found this instruction helpful.
-
Frederick from Lovettsville, VA
- A Bit Difficult
- 15 - 30 mins
-
Pliers, Screw drivers
Most important: Unplug or turn off the breaker before beginning! (I briefly saw sparks as I removed the old switch.) Look at the replacement switch. The springs on the sides hold the switch in, which means you have to press in these springs to get the old switch out. I slipped a small screwdriver in on the side while I pulled with a s
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mall pair of pliers. It's tricky, but it will come out. Once you have the switch out, just unplug the wire in the back, making sure it doesn't fall back in the hole before you get the new switch on. Then, just push the new switch into the hole in the stove and you're done.
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Replacement of heating element
16 of 16 people
found this instruction helpful.
-
Kimberly from El Cerrito, CA
- Really Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
If I'd had the Nut driver, it would have taken 15 -20 minutes or less. Went to Ace Hardware, bought the nut driver for $4.99.
Turn off the power at the box! Turn off the oven as well. Four screws total. Two to hold it in place and two that connect the element to the source.
First I removed the two screws that h ... Read more old the element in place. I pulled the element out about 2 inches. Two more screws connect the element wires. I disconnected the element, threw it away, then connected the new element. I put the element in place, then replaced the screws that connect the power. Finally, I replaced the screws that hold the element in place.
Kimberly, El Cerrito, California
Turn off the power at the box! Turn off the oven as well. Four screws total. Two to hold it in place and two that connect the element to the source.
First I removed the two screws that h ... Read more old the element in place. I pulled the element out about 2 inches. Two more screws connect the element wires. I disconnected the element, threw it away, then connected the new element. I put the element in place, then replaced the screws that connect the power. Finally, I replaced the screws that hold the element in place.
Kimberly, El Cerrito, California
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