911427 Kenmore Cooktop - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Large burner on dual element burned out
102 of 116 people
found this instruction helpful.
-
Scot from Oakland, FL
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers, Wrench (Adjustable)
This was really easy, and pretty with no problems or issues It took me longer to write this than to do the actual installation. I used a digital camera to help me remember where things were, but a pen/paper works fine. Here's what I did:
1. Turn off the breaker for the cooktop.
2. Remove (2) 1/4" hex screws directly ... Read more under cooktop. You may need to open oven door to reveal them.
2. Prop up cooktop. I used the box the replacement element came in.
3. The element is held in place with (3) brackets held in by a #2 philips screw each. Mark the location of each of the brackets. There are numbers on the element to help you do this.
4. Write down where each of the wires connects to the element. There's only a few of them, but I tend to forget that stuff. The wires have female spade-type connectors that connect to the male ends on the element.
5. Using a needle-nose or small pliers wiggle each wire off the element. Grab the wires by the end of the female connector when you do this. I found it helpful to use a small flat screwdriver to help pry them off. Mine were on pretty tight, so expect this to take a few mins. If you have problems getting to the wires, remove the brackets (next step) first and come back to this one. I let the element hang from the wires without any problems, but I still wouldn't recommend it.
6. Remove each of the screws with a #2 philips screwdriver. Support the element with your hand and gently pull each bracket away from the element. Once they're all gone, the element should just come out. I took a look at my old element and saw that the large burner wires were melted in a couple places, so it was definitely broken.
7. If necessary, clean the underside of the cooktop surface with a clean papertowel. There was a little dust from the old element on mine.
8. Connect the new element and test to make sure it works by turning on the breaker and turning on the burner for a second or two. Note: This will make the top of the element hot for some time, so test it and go away for a few mins. If it works OK, proceed. If not, disconnect and figure out what else may be wrong.
9. Using the old element, make copies of the marks you made for the bracket locations onto the new element. You'll have to punch through the insulation when re-attaching the screws.
10. Re-wire the new element, if necessary and re-attach the brackets over the marks you made. This may be a pretty tight fit because the new element was thicker than the old on mine. I opened up the brackets a bit to make it not so hard to re-attach. Hook the brackets on and squeeze them over the element. The holes in the brackets need to line up with the holes drilled into the bottom of the element. If they don't, spin the element around (or detach and re-attach the brackets) till they do.
11. Screw in the (3) screws over the brackets pushing them through the insulation on the element.
12. Close the cooktop and reattach the hex screws under it (1/4" hex).
13. Turn on the breaker and test again.
Thats it, works great now. Good Luck
1. Turn off the breaker for the cooktop.
2. Remove (2) 1/4" hex screws directly ... Read more under cooktop. You may need to open oven door to reveal them.
2. Prop up cooktop. I used the box the replacement element came in.
3. The element is held in place with (3) brackets held in by a #2 philips screw each. Mark the location of each of the brackets. There are numbers on the element to help you do this.
4. Write down where each of the wires connects to the element. There's only a few of them, but I tend to forget that stuff. The wires have female spade-type connectors that connect to the male ends on the element.
5. Using a needle-nose or small pliers wiggle each wire off the element. Grab the wires by the end of the female connector when you do this. I found it helpful to use a small flat screwdriver to help pry them off. Mine were on pretty tight, so expect this to take a few mins. If you have problems getting to the wires, remove the brackets (next step) first and come back to this one. I let the element hang from the wires without any problems, but I still wouldn't recommend it.
6. Remove each of the screws with a #2 philips screwdriver. Support the element with your hand and gently pull each bracket away from the element. Once they're all gone, the element should just come out. I took a look at my old element and saw that the large burner wires were melted in a couple places, so it was definitely broken.
7. If necessary, clean the underside of the cooktop surface with a clean papertowel. There was a little dust from the old element on mine.
8. Connect the new element and test to make sure it works by turning on the breaker and turning on the burner for a second or two. Note: This will make the top of the element hot for some time, so test it and go away for a few mins. If it works OK, proceed. If not, disconnect and figure out what else may be wrong.
9. Using the old element, make copies of the marks you made for the bracket locations onto the new element. You'll have to punch through the insulation when re-attaching the screws.
10. Re-wire the new element, if necessary and re-attach the brackets over the marks you made. This may be a pretty tight fit because the new element was thicker than the old on mine. I opened up the brackets a bit to make it not so hard to re-attach. Hook the brackets on and squeeze them over the element. The holes in the brackets need to line up with the holes drilled into the bottom of the element. If they don't, spin the element around (or detach and re-attach the brackets) till they do.
11. Screw in the (3) screws over the brackets pushing them through the insulation on the element.
12. Close the cooktop and reattach the hex screws under it (1/4" hex).
13. Turn on the breaker and test again.
Thats it, works great now. Good Luck
Read less
Was this helpful?
Thank you for voting!
Large burner would not get hot
70 of 95 people
found this instruction helpful.
-
Kevin from Leominster, MA
- Easy
- Less than 15 mins
-
Nutdriver, Screw drivers
Repair was very simple. Removed 2 screws under the cooktop, tilt the cooktop back, unplug 4 wires from 8" burner, remove two screws holding retaining clips, install new burner in reverse order. Very simple!
Was this helpful?
Thank you for voting!
Coil Burned Out
63 of 94 people
found this instruction helpful.
-
Frank from St Augustine, FL
- Really Easy
- 15 - 30 mins
-
Screw drivers
Open lid,un screw coil,pop in new coil snap holders in place,then cook a steak
Was this helpful?
Thank you for voting!
Two part burner, outer ring not working
36 of 42 people
found this instruction helpful.
-
JERALD from PHENIX CITY, AL
- Really Easy
- Less than 15 mins
-
Nutdriver, Screw drivers
The outer ring on the adjustable large haliant surface burner of our smooth top stove would not work. It would only work on the small (inner) size.
Found the part on this site, ordered, 3 days later, and it was fixing time.
2 screws removed to lift cooktop, 2 screws to remove old burner and disconnected 4 electric ... Read more clips one at a time and placed them in same position on new burner. Replace the 4 screws and done.
VERY SIMPLE.
Found the part on this site, ordered, 3 days later, and it was fixing time.
2 screws removed to lift cooktop, 2 screws to remove old burner and disconnected 4 electric ... Read more clips one at a time and placed them in same position on new burner. Replace the 4 screws and done.
VERY SIMPLE.
Read less
Was this helpful?
Thank you for voting!
Heating element burned out.
41 of 62 people
found this instruction helpful.
-
LANCE from ORELAND, PA
- Really Easy
- 15 - 30 mins
-
Screw drivers
Unplugged range. Opened oven door and removed two screws from top of oven opening. Lifted oven top and propped up
with a 2 x 3.Unscrewed the two screws that were holding
with a 2 x 3.Unscrewed the two screws that were holding
Was this helpful?
Thank you for voting!
Switch failed
34 of 48 people
found this instruction helpful.
-
John from Fresno, CA
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers
I turned off the circuit breaker and tested the cook top. I pulled the cook top out and laid a piece of plywood over the opening to work on the cook top and not scratch the granite counter top. The mistake I made was to turn the cook top upside down and separate the top from the housing. The dampening springs came off the burners and I
... Read more
could have damaged the elements (but they checked out ok). I turned the whole assembly right side up again and replaced the switch and put it all back together. It works great...thank you for the part.
Read less
Was this helpful?
Thank you for voting!
Inner element of dual burner died
19 of 22 people
found this instruction helpful.
-
Van from Hyde Park, NY
- Easy
- 15 - 30 mins
-
Nutdriver, Pliers, Screw drivers
-Turn off breaker
-Undo the two screws that hold the top surface down
-Prop up top surface with a board
-Remove two screws/spring clips holding burner
-Transfer electrical plugs to new burner (this was the most challenging part)
-Screw new burner in place
-Lower surface
-Secure surface
-Undo the two screws that hold the top surface down
-Prop up top surface with a board
-Remove two screws/spring clips holding burner
-Transfer electrical plugs to new burner (this was the most challenging part)
-Screw new burner in place
-Lower surface
-Secure surface
Was this helpful?
Thank you for voting!
Electric range burner not working due to control switch
21 of 28 people
found this instruction helpful.
-
Rodney from Erath, LA
- Really Easy
- 15 - 30 mins
-
Screw drivers, Socket set
Turned off power to counter top range and pulled-up from counter. Set range on counter and removed 16 screws from around the housing allowing me to pull-up and remove range top. Used socket to remove 4 screws holding control switch bracket in place and 2 screws holding bad switch in place. Disconnect wires from bad switch and reconnected
... Read more
to new switch. Placed and screwed switch bracket back in place. Before placing range top back I turned power back on to to test burner operation. Burner and switch operated correctly and I completed screwing range top back in place, setting back down into counter top. Done
Read less
Was this helpful?
Thank you for voting!
Left rear element would not get hot.
19 of 25 people
found this instruction helpful.
-
John from Hopewell Junction, NY
- Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
FIRST TURN OFF THE CIRCUIT BREAKERS THAT POWER THE COOKTOP!! Remove the cooktop from the counter by removing the screws from the mounting straps under the counter. Then remove the screws that hold the glass cooktop to the frame and lift off the glass top. Next lift up the bad element and unplug one wire from the bad element and plug it in
... Read more
to the new element. Make sure to put it on the exact same terminal of the new element. Do this for all the wires. Remove the two mounting tabs from the old element and put them on the new element. Turn on circuit breakers and your done.
Read less
Was this helpful?
Thank you for voting!
Center of large burner stopped working.
15 of 16 people
found this instruction helpful.
-
paula from East Grand Rapids, MI
- Really Easy
- 15 - 30 mins
-
Pliers, Screw drivers, Wrench (Adjustable)
First and foremost, I am a 63 year old cooky baking GRANDMOTHER. I don't know anything about fixing appliances. I read the other repair stories pertaining to my burner and I thought, "why not."
It was a snap!
My part arrived the very next day, bless you Parts Select! I just did what the others (see above) did: I remov ... Read more ed 2 screws to release the stove top, then I took a few digital photos to be sure I would know where the wires went. I released the old burner, pulled out the thingamajigs that held the wires in the old burner, then pushed the new ones in their place, replaced the stove top, plugged it back in, turned it on and jumped for joy! If I can do this, anyone can.
It was a snap!
My part arrived the very next day, bless you Parts Select! I just did what the others (see above) did: I remov ... Read more ed 2 screws to release the stove top, then I took a few digital photos to be sure I would know where the wires went. I released the old burner, pulled out the thingamajigs that held the wires in the old burner, then pushed the new ones in their place, replaced the stove top, plugged it back in, turned it on and jumped for joy! If I can do this, anyone can.
Read less
Was this helpful?
Thank you for voting!
RF Dual Burner out. Smoke in the area of controls
12 of 15 people
found this instruction helpful.
-
Al from Ocala, FL
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers
Shut off circuit breaker. Removed cooktop from island counter. Removed all knobs. Removed all screws after finding layout diagrams of unit on your web site. Lifted glass top from metal cabinet. Ordered control after trouble shooting the problem. (Master Electrician). Obviously burned out from water in control. Ordered control on line and
... Read more
installed it when it arrived three days later. Before installing control I cleaned and dried out the area. I cleaned the glass top around all the control shaft holes and the rubber boots and lubricated them with silicone to help keep them dry and for ease of turning controls. Turned on circuit breaker and checked all burners, pilot light and hot top indicating lights.
Read less
Was this helpful?
Thank you for voting!
Burner "burned out" so we replaced the one and replaced the other that seemed to be cooling down.
13 of 23 people
found this instruction helpful.
-
Cheryl from Sequim, WA
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers
Basically removed the screws holding the op on and removed the vent from back. Just "figured it out" and now it works. Wish I could be more helpful. Recommend moderate experience and confidence.
Other Parts Used:
Was this helpful?
Thank you for voting!
I had 2 of the terminals where the burner coil plugs into completely fry
9 of 11 people
found this instruction helpful.
-
PATRICK from WASHINGTON, DC
- Easy
- 15 - 30 mins
-
Screw drivers
First thing to do is to KILL THE POWER. The last thing you want is for two leads feeding power to a range coil burner "hot" when you are working on them. After power is off, I removed the coils and set them aside. The terminals had "fried" apparently from to much cooking with hot oils and having the "over splash" working its way down t
... Read more
o where the coils plug into the terminals and over time the oil getting in the terminals causes shorting / frying of the leads / contacts.
Anyway, after removing the heat coils I removed the drip pans and cleaned up the area underneath before working on terminals. I like a clean area when I work. I then unscrewed the "brackets" that house the terminals with a Phillips screwdriver and pulled out the assembly.
To completely remove the assembly I cut with a straight razor the existing heat shrink around the wire nuts (These two had been replaced once before. On first go around, I just cut the terminal assembly off and stripped the wire to attach the new terminals). Then I removed the wire nuts and the old assembly. After that I trimmed the wire to the correct length on the new terminal assembly and checked that the wire from the stove was in good shape. Upon confirming I had a good lead, I connected the new terminal leads to the stove leads and put the heat shrink over the connections. I used a lighter to "shrink" the heat shrink to the new connection (not having a proper heat shrink gun, which most of us don't have, the lighter works well as long as you are careful and do not let the lighter heat up to much. Let the lighter cool (esp. if a plastic disposable type or it will melt and ruin the lighter or burn your fingers).
After that I cleaned the area where the terminal block bracket connects to the stove (it gets a bit gunked up over time) before screwing in the new bracket / assembly in place with my screwdriver.
I gave the drip pans a good cleaning, adjusted the new terminal brackets so they were even / centered, cleaned once more the area under the drip pan and replaced the drip pans. The types of pans I have are one piece with a hole for the heat coil leads to go through.
Before placing the coils back in the terminals I took a strip of medium grade, 220 grit, sand paper (you could use steal wool or small wire brush) and cleaned the terminal leads (the steal end that plugs into the terminal only, careful not to damage the burner). This was needed as the leads had accumulated some residue from the same dynamics that caused the burning / melting of the terminal leads and terminal block. Once the leads were clean I fitted them into the place in the new terminal blocks and drip pan grooves.
Finally I turned back on the breaker to the stove and cranked on the burners to test out the connection and that everything was working A-OK.
Job done:-)
Anyway, after removing the heat coils I removed the drip pans and cleaned up the area underneath before working on terminals. I like a clean area when I work. I then unscrewed the "brackets" that house the terminals with a Phillips screwdriver and pulled out the assembly.
To completely remove the assembly I cut with a straight razor the existing heat shrink around the wire nuts (These two had been replaced once before. On first go around, I just cut the terminal assembly off and stripped the wire to attach the new terminals). Then I removed the wire nuts and the old assembly. After that I trimmed the wire to the correct length on the new terminal assembly and checked that the wire from the stove was in good shape. Upon confirming I had a good lead, I connected the new terminal leads to the stove leads and put the heat shrink over the connections. I used a lighter to "shrink" the heat shrink to the new connection (not having a proper heat shrink gun, which most of us don't have, the lighter works well as long as you are careful and do not let the lighter heat up to much. Let the lighter cool (esp. if a plastic disposable type or it will melt and ruin the lighter or burn your fingers).
After that I cleaned the area where the terminal block bracket connects to the stove (it gets a bit gunked up over time) before screwing in the new bracket / assembly in place with my screwdriver.
I gave the drip pans a good cleaning, adjusted the new terminal brackets so they were even / centered, cleaned once more the area under the drip pan and replaced the drip pans. The types of pans I have are one piece with a hole for the heat coil leads to go through.
Before placing the coils back in the terminals I took a strip of medium grade, 220 grit, sand paper (you could use steal wool or small wire brush) and cleaned the terminal leads (the steal end that plugs into the terminal only, careful not to damage the burner). This was needed as the leads had accumulated some residue from the same dynamics that caused the burning / melting of the terminal leads and terminal block. Once the leads were clean I fitted them into the place in the new terminal blocks and drip pan grooves.
Finally I turned back on the breaker to the stove and cranked on the burners to test out the connection and that everything was working A-OK.
Job done:-)
Read less
Was this helpful?
Thank you for voting!
I needed new drip pans
5 of 5 people
found this instruction helpful.
-
Carol from Brookfield, WI
- Really Easy
- Less than 15 mins
I lifted out the burners and took out the old drip pans ans then replaced the burners. However the 8 inch pans were bigger than the old ones and they do not fit properly. They are sitting on top of the stove and not inserted like they should be. I will have to look elsewhere to find ones that fit.
Other Parts Used:
Was this helpful?
Thank you for voting!
Outer ring of burner did not work
5 of 5 people
found this instruction helpful.
-
Barry from Bradenton, FL
- Really Easy
- Less than 15 mins
-
Pliers, Screw drivers, Socket set
1- opened oven door
2- unscrewed 2 screws underneath top with a socket wrench
3- unscrewed clips that held burner
4-used needle nose pliers to pull off wire clips off old burner
5- placed wires onto new burner
6- opened clips to make it easier to reinsert burner
7-reattached burner
8-Replaced top
... Read more r />The hardest part was unscrewing the 2 screws that held the top in place due to the position of the screws
2- unscrewed 2 screws underneath top with a socket wrench
3- unscrewed clips that held burner
4-used needle nose pliers to pull off wire clips off old burner
5- placed wires onto new burner
6- opened clips to make it easier to reinsert burner
7-reattached burner
8-Replaced top
... Read more r />The hardest part was unscrewing the 2 screws that held the top in place due to the position of the screws
Read less
Was this helpful?
Thank you for voting!