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911426 Kenmore - Instructions
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Burner "burned out" so we replaced the one and replaced the other that seemed to be cooling down.
13 of 23 people
found this instruction helpful.
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Cheryl from Sequim, WA
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers
Basically removed the screws holding the op on and removed the vent from back. Just "figured it out" and now it works. Wish I could be more helpful. Recommend moderate experience and confidence.
Other Parts Used:
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Cooktop Switch broke, burner would not come on.
7 of 9 people
found this instruction helpful.
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David from New Bremen, OH
- Easy
- Less than 15 mins
-
Screw drivers
1) SHUT OFF POWER
2) Removed the cooktop from the counter
3)Remove 6 screws holding the cooktop glass frame to the housing
4)Removed 4 screws holding the switch retainer to the housing
5)Removed 2 screws holding the switch in place
6)Moved one wire at a time from the old switch to the new switch
7)Reassembled
2) Removed the cooktop from the counter
3)Remove 6 screws holding the cooktop glass frame to the housing
4)Removed 4 screws holding the switch retainer to the housing
5)Removed 2 screws holding the switch in place
6)Moved one wire at a time from the old switch to the new switch
7)Reassembled
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Swicth Stem Broken
8 of 13 people
found this instruction helpful.
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FRANK from COPAKE, NY
- Easy
- 30 - 60 mins
-
Screw drivers
Disconnect power. . . Remove control panel, pull wire connectors,[note location] remove old switch, install new, install wires, snip stem to length, set knob . . . Turn on power - works. [Note this is a live part even when not connected]
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Right front heating element was not working
9 of 16 people
found this instruction helpful.
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Eugene from Hilton Head, SC
- A Bit Difficult
- 1- 2 hours
-
Pliers, Screw drivers, Socket set, Wrench (Adjustable)
First removed the back of range, then the metal vent section that prevented the range top from lifting up. There are 2 screws accessable only after you open the oven door that need to be removed before you can lift up the glass top. Then remove the bracket holding the 2 front heating elements. Made a diagram of all wires going to and fr
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om the large 2 element heater. I had to use an adjustable wrench to remove the 2 studs that were screwed into the sheetmetal section of the element. Carefull not to let the springs or retaining washers get lost.
I examined the inner and outter heating element windings and discovered that the old and new unit was not wired the same. Additionally the instructions were not very clear as to what color wire they said to cut and why. I could not install the studs in the exact locations as the original unit since trhe new one had a slightly different terminal block location. This resulted in the new unit being rotated about 20 degrees CCW looking from under the top. The wire going to the LED heating indicator was now too short so I used the wire supplied with the new unit to extend this.
I used a multi-meter to verify the coil terminal locations and made sure the colored wires went to the same terminals as the original assembly. (Inner coil, outter coil and common terminal) The instructions supplied did not show the same terminal locations as the unit itself for these 3 terminals. Other terminals, which were simply junction points, were the same as the original unit.
By using an ohm meter and the diagram of the colored wires made before taking off any wires one should be able to do this repair. But it was not easy. Ckeck all wires 3 times before turning on power.
I examined the inner and outter heating element windings and discovered that the old and new unit was not wired the same. Additionally the instructions were not very clear as to what color wire they said to cut and why. I could not install the studs in the exact locations as the original unit since trhe new one had a slightly different terminal block location. This resulted in the new unit being rotated about 20 degrees CCW looking from under the top. The wire going to the LED heating indicator was now too short so I used the wire supplied with the new unit to extend this.
I used a multi-meter to verify the coil terminal locations and made sure the colored wires went to the same terminals as the original assembly. (Inner coil, outter coil and common terminal) The instructions supplied did not show the same terminal locations as the unit itself for these 3 terminals. Other terminals, which were simply junction points, were the same as the original unit.
By using an ohm meter and the diagram of the colored wires made before taking off any wires one should be able to do this repair. But it was not easy. Ckeck all wires 3 times before turning on power.
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Old infinite switch WB21X36771 broke...heating element stopped heating
7 of 10 people
found this instruction helpful.
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Richard from PLANO, TX
- Very Difficult
- More than 2 hours
-
Pliers, Screw drivers
1. Bought replacement part said to replace old switch.
2. Pulled old switch out.
3. Replacement part did not match. Would have to take entire switch panel apart to change to this part.
4. Multiple-part instructions very poor. For my switch unreadable.
5. Old part was "push to turn". New part was not.
6. Knob did ... Read more not fit new switch. Old shaft was "D" shaped. New is square.
7. Gave up. Need to call repair shop.
8. Hope this helps.
2. Pulled old switch out.
3. Replacement part did not match. Would have to take entire switch panel apart to change to this part.
4. Multiple-part instructions very poor. For my switch unreadable.
5. Old part was "push to turn". New part was not.
6. Knob did ... Read more not fit new switch. Old shaft was "D" shaped. New is square.
7. Gave up. Need to call repair shop.
8. Hope this helps.
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Outer ring of burner did not work
5 of 5 people
found this instruction helpful.
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Barry from Bradenton, FL
- Really Easy
- Less than 15 mins
-
Pliers, Screw drivers, Socket set
1- opened oven door
2- unscrewed 2 screws underneath top with a socket wrench
3- unscrewed clips that held burner
4-used needle nose pliers to pull off wire clips off old burner
5- placed wires onto new burner
6- opened clips to make it easier to reinsert burner
7-reattached burner
8-Replaced top
... Read more r />The hardest part was unscrewing the 2 screws that held the top in place due to the position of the screws
2- unscrewed 2 screws underneath top with a socket wrench
3- unscrewed clips that held burner
4-used needle nose pliers to pull off wire clips off old burner
5- placed wires onto new burner
6- opened clips to make it easier to reinsert burner
7-reattached burner
8-Replaced top
... Read more r />The hardest part was unscrewing the 2 screws that held the top in place due to the position of the screws
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outside element burned out
4 of 4 people
found this instruction helpful.
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peter from westfield, MA
- Really Easy
- Less than 15 mins
-
Screw drivers
. First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two plugs.
plugged in the new element and screwed it in place
plugged in the new element and screwed it in place
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The front right outer element was defective.
4 of 5 people
found this instruction helpful.
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Peter from Abbeville, LA
- Really Easy
- 15 - 30 mins
-
Pliers, Screw drivers
My cooktop is a stand alone unit mounted in a counter top not associated with an oven.
-Removed power to the cook top. Breaker off.
-Lifted the cook top straight up from the counter top and placed two 24 inch board strips to support it above the counter top. This was very easy by pushing up from the bottom of the cook top. T ... Read more his is a two person job preferably.
-Removed the six phillip screws below the glass surface edge. 3 in the front, three in the back.
-Remove knobs and remove the glass top by lifting straight up.
-Record the wire positions on the element on paper and remove the connections.
-The element is mounted on two spring loaded studs that have spring clips as a retainer. Remove the two clips by pulling straight up with a plier or needlenose.
-The replacement element did not come equipped with the two mounting ears that the original had. I removed the two ears from the defective element and installed them on the new element. Very easy. Two phillips screws. The elements have perferations in the correct areas to accommodate this.
-Placed the new element in position and reinstalled the spring clips.
-Install the wiring terminals in the correct positions.
-Reinstalled the glass surface and the six phillips screws. Reinstall the knobs.
-Lower the cook top back into its counter top position.
-Return power to the cook top.
-Installation complete. Very simple!
-Removed power to the cook top. Breaker off.
-Lifted the cook top straight up from the counter top and placed two 24 inch board strips to support it above the counter top. This was very easy by pushing up from the bottom of the cook top. T ... Read more his is a two person job preferably.
-Removed the six phillip screws below the glass surface edge. 3 in the front, three in the back.
-Remove knobs and remove the glass top by lifting straight up.
-Record the wire positions on the element on paper and remove the connections.
-The element is mounted on two spring loaded studs that have spring clips as a retainer. Remove the two clips by pulling straight up with a plier or needlenose.
-The replacement element did not come equipped with the two mounting ears that the original had. I removed the two ears from the defective element and installed them on the new element. Very easy. Two phillips screws. The elements have perferations in the correct areas to accommodate this.
-Placed the new element in position and reinstalled the spring clips.
-Install the wiring terminals in the correct positions.
-Reinstalled the glass surface and the six phillips screws. Reinstall the knobs.
-Lower the cook top back into its counter top position.
-Return power to the cook top.
-Installation complete. Very simple!
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Burner element was burnt
4 of 5 people
found this instruction helpful.
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Chandra from Naugaeuck, CT
- Really Easy
- Less than 15 mins
-
Screw drivers, Socket set
It was very easy. First turn off the power. Remove two screws to pick up the hood then remove two screws holding the element. Tag the wires with number. Unplug the old burner attach the wires to new burner. Attach two screws with spring to hold the burner, put the hood down and put the screws holding the top hood.
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infinite switch would not shut off at times.
6 of 11 people
found this instruction helpful.
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Ervin from Milford, DE
- Really Easy
- 30 - 60 mins
-
Screw drivers
First shut the power to the stove,then had to slide the stove out so I could get at the back to remove the panel screws.Once you have the back off remove the knob on the front.Under the knob is 2 phillips screws that you need to remove.Next I took the new switch and matched up the wires to the old switch.Reinstall is the reverse.Once the
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switch is in place you must remove the excess shaft to match the length of the old one.This is done with the use of 2 pliers,you grasp the shaft with both pliers and snap it off where you need it.The kit comes with spacers so you have got to match up the right one so the switch is solid on the shaft.This finishes the project,next turn the power back on and check that all is working ok.Job finished.
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Electric Burner Control Broken
4 of 5 people
found this instruction helpful.
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Robert from VINELAND, NJ
- A Bit Difficult
- 30 - 60 mins
New one a little different ,but it was marked for wiring!
Had to install upside down because wires would not reach right side up!
Had to pull back side of knob out and turn 180 degrees and glue in knob, so knob would be right side up!
Works fine! Now all burners work again!
Had to install upside down because wires would not reach right side up!
Had to pull back side of knob out and turn 180 degrees and glue in knob, so knob would be right side up!
Works fine! Now all burners work again!
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One coil of dual-coil burner didn't work
4 of 5 people
found this instruction helpful.
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Robert from BEDFORD, MA
- A Bit Difficult
- 1- 2 hours
-
Screw drivers
GE changed the design a little, moving a connector so the existing wires didn't reach. I texted the model number to an address provided with the part, and GE returned a URL for installation instructions. The instructions said there should be two jumpers to extend the wires, but there was only one, so I had to make a trip to the hardware
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store to get connectors to make my own jumper. Read the instructions carefully for where to connect the wires. My initial connection was wrong, but nothing bad happened, just the unit didn't heat. Two mounting tabs from the old unit need to be moved to the new. Heat shrink tubing is provided to cover the joints where the jumpers connect to the old wiring. If the jumper hadn't been missing, it would have been a quick, easy install.
When I ordered, nobody (19 different web sites) had the part in stock. GE took over 2 months to ship the part to PartSelect, but finally the stove is fully functional again.
When I ordered, nobody (19 different web sites) had the part in stock. GE took over 2 months to ship the part to PartSelect, but finally the stove is fully functional again.
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Inside burner would no longer heat
3 of 3 people
found this instruction helpful.
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John from CHARLESTOWN, NH
- Easy
- 15 - 30 mins
-
Screw drivers, Socket set
I went online and ordered the part after reading other people's repair experiences, confident that I could do it because the part was quite pricey. First, be sure you're circuit breaker to your range is off. Next, open the oven door and locate and remove two screws with a socket, that are just under the top surface which will allow you to
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lift up the glass top which is actually hinged...no need to pull the range out. Securely prop up the glass surface area and the burners are exposed. With a marker, mark where each color wire goes on the burner you are going to remove and also mark where the two holding brackets are. This way you can reference the locations to connect to the new one. Carefully remove the wires and brackets and install new burner with brackets and connections. Close up the top, replace two screws, turn on breaker, and if there were no other faulty components,it'll work great. P.S Be gentle getting the very snug wires off. Good Luck
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The dual burnner had somthing drop on it and it went out
3 of 3 people
found this instruction helpful.
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Thad from Layton, UT
- A Bit Difficult
- 15 - 30 mins
-
Screw drivers
I pulled out the range from the wall unplugged it from the wall then i opened the oven door and removed the two small screws on the front off the range and lifted the glass top and supported it with a 1/2" X 18inc wooden dowel, then i removed the two burner retaining screws with a small Phillips screw driver and removed the wires from the
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burner,
then i replaced the burner with the new one and reconnected the wires and placed the burner in to the two retaining clips and then tightened the two screws then i removed the wooden dowel and installed the two screws on the front bottom side on the range then i plugged in the range in and tested the burner then put the range back against the wall.
then i replaced the burner with the new one and reconnected the wires and placed the burner in to the two retaining clips and then tightened the two screws then i removed the wooden dowel and installed the two screws on the front bottom side on the range then i plugged in the range in and tested the burner then put the range back against the wall.
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Burner Was Not Working
3 of 4 people
found this instruction helpful.
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Roland from Miami, FL
- Easy
- 15 - 30 mins
-
Nutdriver, Pliers, Screw drivers
Removed the two screws that hold the range top down. Lifted up yhe range top and propped with a stick. Proceeded to mark the wires connected to the old burner so that the new one would be connected correctly. Removed the wires and then the two brackets that hold the burner in place. Removed the old burner and installed the new one. C
... Read more
onnected the wires and resecured top to base. Turned on the current and it worked beautifully.
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