66311 (1988) Kenmore Range - Instructions

It was a replace racks not repair. No problem

This hard to find GE part number was easy to find at PartSelect.com. The GE dealer said the part was permanently out of stock. Lift lid and remove a few screws and pull off two wires and replace switch plate and reconnect everything. Good to go.

The repair went very well lest then one minute to replace both burners

Very simple. Removed oven rack that had melted residue on it and replaced it with the new one from your company. I want to tell you that the delivery service I received was just geat. Took less than 48 hours to arrive at my home from the time I placed the order on line. Keep up the good work and I will be happy to share my experience ... Read more with those in need of you services. Thanks. Marilyn Kasson

The repair was very simple and easy. All I hqad to do was remove the old knobs and attach the new ones. No tool was required.

Essentially, I just took the old one off and put the new one on.

I looked up the model number of the Tappan oven on the net, found the part on the PartSelect site, ordered it and it arrived within a few days. The disassembly should have required nothing more than a Phillips head screw driver, unfortunately one of the screws was completely frozen and I managed to strip the Phillips head socket.
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The screw was in a very awkward position so I first tried using grip pliers on the edge of the screw - this failed, I then tried grinding a flat spot on either side of the screw circumference and using the flats for gripping - it worked but the screw wouldn't move. Finally, I took a hacksaw blade and cut a slot in the head of the screw. I widened the slot using miniature files and finally made the slot wide enough for a large slot blade screwdriver - this worked. After removing that one screw and maneuvering the broken hinge out of the access hole on the stove front (the break in the hinge was such that this took awhile) the rest of the repair went very quickly.

The oven door was such that I could not see all of the hinge and when the part arrived from PartSelect I thought it was the wrong part. I called your parts return number to ask some questions. The lady who took my call was extremely helpful and we first discussed the part ID, then she showed me how to find a picture of the actual part on your site. After looking at the picture and the diagram I suddenly realized the part was correct - it was just that I thought it was supposed to be installed in a different manner. I'm sorry I didn't remember to get her name because she certainly should be commended for he patience and her assistance. Thanks Again.

Your website is great...easy and it literally took me no mote than 5 minutes to find what I needed and order...and received it VERY quickly. Must say I was dreading going to some parts house that we have in our town in bad area, and searching on dusty shelves for what I needed...am so glad I found you!!

No Problem, couldn't find them at any local repair facility so I looked on line and found them here, ordered 4 drip pans and the exact replacements came within a few days.

Open the door and slide in the new rack.

Removed 4 burner knobs. Unscrewed 6 phillips head screws on manifold.Pulled back manifold enough to remove switch. Removed the Two wires from switch and hooked them up to the new switch. Slid new switch on to shaft and in reverse order, reasembled manifold, screws and knobs.

Repair was easy. just unscrewed the old handle, holes measured correctly and screwed in the new handle.The only flaw was that it did not come with the two end caps,they have to be bought separately & the handle ends are sharp without them.

I found your website fast and easy. I needed replacement drip pans fast, ordered them on-line, and received them within 3 days of ordering. Your parts were the best deal, the least shipping charges, and the picture and description on your website was the best. Thanks.

As the previous people stated on similar repairs;
I took the new drip pans out of the box,removed the old grate burners and the old rusty drip pans; then, simply set the new pans in place and replaced the existing grates. This whole process took less than 10 minutes.

snapped the old burner out of the snap fixture on the range lid. snapped the new burner into place. done! voila - I created fire!