402011 General Electric Dishwasher - Instructions
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axle for wheel was broken
Popped the axle on to the wheel, then snapped it on to the lower drawer - done!
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Gail from Woodstock, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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We had a rip in our tub gasket.
I removed the old seal, cleaned behind it, and then put the new seal in. We saw a video on You Tube on how to do it. Partselect also sent instructions on a e mail with the order receipt. We enjoyed working with you guys. Your customer service representative was very nice and accurate in sending out the part. All went as she said it would. Thanks!!
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Estelle from Queen Creek, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 6 people
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Couldn't drain water
I connected one end of hose to the drain using a hose clamp and screwdriver then connected the other end to the dishwasher using anouther hose clamp and a screwdriver..
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Janice from Rockville, MO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 9 people
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one wheel was missing, others kept on falling off
Just snapped studs and wheels together and put them into place.
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ILONA from AUSTIN, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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The upper try roller was broken
Unscrewed the old roller. But it was difficult to replace the roller as the rim of the roller would not fit into the slide mechanism and allow the screw to engage the hole. What I thought would be a 2 minute job turned out to be more like 20 minutes. I suspect there is a way to release the slide stop so that the top basket could be removed with its slide bar, but I did not see how to do that. I finally was able to "force" the screw into the hole
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Howard from Mount Prospect, IL
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 4 people
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Roller Broken on dishwasher
Popped out Old Roller, put in new one, pushing it together with a pair of pliers.
My only regret is that i didn't check the other side of the dishwasher... the other roller was broken also, and now i have to pay 5.95 shipping & handling for a .29 cent item
Check all your rollers before you buy just one!!!!!
My only regret is that i didn't check the other side of the dishwasher... the other roller was broken also, and now i have to pay 5.95 shipping & handling for a .29 cent item
Check all your rollers before you buy just one!!!!!
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Sean from Cicero, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
1 person
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water leaking from under dishwasher
Water was leaking from under the GE dishwasher, but once we pulled it out, had apparently been going on for a little while. Turning the water off to the dishwasher made it stop, so it was happening even when the unit was not running, potentially indicating somewhere early in the path of the water to and into the machine.
Indeed, inspecting the water inlet vale showed a slow leak. Getting the replacement part was fine, and it fit the electrical, water inlet (existing 90-degree water inlet elbow), and water outlet connections just fine - but the original machine screws that held on the original water inlet valve did not work. It took a little research to figure out the new type of screw required, which was apparently a 10/16 Type AB, which seemed to be a less common type of sheet metal screw (with a point), as opposed to the original flat-ended machine screws. So, after ordering those separately (which were a bit expensive), it went together fine.
A note on the water inlet valve part just indicating the the threading on those parts has changed over time, so potentially ordering the screws to attach it might be worthwhile, would be good information to add about the water inlet valve.
Indeed, inspecting the water inlet vale showed a slow leak. Getting the replacement part was fine, and it fit the electrical, water inlet (existing 90-degree water inlet elbow), and water outlet connections just fine - but the original machine screws that held on the original water inlet valve did not work. It took a little research to figure out the new type of screw required, which was apparently a 10/16 Type AB, which seemed to be a less common type of sheet metal screw (with a point), as opposed to the original flat-ended machine screws. So, after ordering those separately (which were a bit expensive), it went together fine.
A note on the water inlet valve part just indicating the the threading on those parts has changed over time, so potentially ordering the screws to attach it might be worthwhile, would be good information to add about the water inlet valve.
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Edward from E LONGMEADOW, MA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Socket set, Wrench (Adjustable)
1 person
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Cap had broken off the top rack, it kept sliding down
I just had to play around with it to attach the new cap without breaking it.....never did this before but eureka! it worked.
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Cindy from Davidson, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
2 of 4 people
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The top drawer of the dishwasher would extend past the support rails.
The top right rail, facing the dishwasher, has a self lock tab. Using pliers, straighten the lock tab, insert the cap and then restore the lock tab to it's original position.
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Daryll from Newville, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
1 person
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Replace the middle flatware basket
So easy, even I was able to do it. Slide tabs back on defective basket and remove both sides, then slide the tabs onto new basket and place in dishwasher. All Done!
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Marc from Brambleton, VA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
1 person
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Old soap dispensor latch would not hold
Turned off the power at the main box. Removed the six phillips screws and two bottom hex screws holding the front panel. Removed the two solenoid wires on the old dispenser (Label wire polarity). Removed the eight screws holding the old soap dispensor and took it out. Cleaned the area around the hole. Laid down a bead of silicon caulk around the hole edges. Placed the new dispenser in the hole and replaced the eight screws (do not over tighten). Replaced the two wires on the dispenser solenoid (check polarity). Replaced the front cover (Do not over tighten. Turned on the power and job complete.
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Kenneth from Dublin, OH
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
2 of 4 people
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Would only drain intermittenly
Thought it might be check flapper valve on drain pump, so I replaced fairly easily, per instructions. When doing, I noticed the attached relay wires were not secure. When it was on the drain cycle one of the relay wires vibrated badly and loosened the connection enough to only work occasionaly. Would like to put new relay on the pump but they do not sell separately from the pump. (one assembly). I resecured connection and will wait till relay gives out and buy new assembly, but for now it's working perfectly!
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C. from Lexington, KY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
1 person
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Leaking at the valve
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Brian from DERRY, PA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Wrench (Adjustable), Wrench set
1 person
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No water in
Pulled washer out. Found water inlet valve in lower left. Shut off power and water. Replaced valve with new.
Parts Used:
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Everett from FREDERICKSBRG, VA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
1 person
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Detergent dispenser did not work
Followed the instruction video on your website. It was accurate and valid. The repair should have taken 15 mins., instead one of the screws holding the dispenser was frozen. Tried DW-40, and liquid wrench. Neither worked because the screw was in plastic.Finally got out the Dremel and cutting wheels. Had to cut away enough of the unit until I could get at the screw (it was the center bottom one). Sliced through some more of the housing, then cut a notch in the screw head deep enough so I could apply enough pressure with a flat blade screwdriver to open it. After that things went as smoothly as could be expected.A bad design and cheap materials.
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ARTHUR from OAK PARK, IL
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
1 person
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