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402011 General Electric Dishwasher - Instructions

All Instructions for the 402011
61 - 75 of 435

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Water leak from under dishwasher. Leaky inlet sump
9 of 18 people found this instruction helpful.
  • SAMUEL from DUNCANNON, PA
  • Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers, Wrench (Adjustable)
Disconnected the electricity, the drain hose, and the water supply from the dishwasher. Loosened the two screws from the countertop and pulled out the dishwasher. Turned it on to it's side. Saw the damaged inlet sump. Had to remove the Pump connector to get to the inlet sump. Checked it also and discovered that it was starting to dev elop a small crack from the inside. I decided to replace it as well. The job involves removing the hose clamps and removing the spray mechanizm from the interior of the dishwasher to spin out the inlet sump. Not a difficult job.
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Pump Connector Leaking
6 of 9 people found this instruction helpful.
  • Jim K from Whittier, CA
  • Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers, Wrench (Adjustable)
Open dishwasher and remove the bottom spray wheel, filter, and unscrew the mounting bracket to release the pump connector below the bottom of the unit. Remove mounting screws at top front of dishwasher and carefully slide the unit out; you may have to pry side panels inward with a flat screwdriver in order to get the dishwasher past any cabinetry. Be careful not to pull the dishwasher too far out as the water supply and drain hoses could be damaged. Unplug the unit. Turn unit sideways and tip over onto its' back. At this point, the sump will have to be removed using a nut-driver and/or socket set. This will open access to remove the old pump connector. Replace the old connector with the new connector, and reassemble the sump, connecting and firmly tightening all connectors. Tip unit upright. Screw mounting bracket back into the bottom of the dishwasher and put the remaining parts back. Before pushing the unit back into it's nook, I advise running a quick cycle just to make sure there is no leakage. If there is no leakage, put the unit back, tighten the mounting screws and you're done.
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clunking sound every second when lower spray rotating
7 of 12 people found this instruction helpful.
  • D F from Estes Park, CO
  • Really Easy
  • 15 - 30 mins
get fingers between lower spray arm and drive flange - rotate arm counter-clock wise and lift off...the arm was warped and hitting inside of lower door liner.
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No water able to come in or out.
5 of 6 people found this instruction helpful.
  • Victor from Raymond, NH
  • Easy
  • 15 - 30 mins
  • Nutdriver, Wrench (Adjustable)
Repair is super easy and anyone can do it in no time!
At first my fear was that it was the pump, but after reading through the trouble shooting here it narrowed it down to the water inlet valve. The new valve even came with easy to read and understand instructions. I had it fixed in less time than it took my wife to make us lunch lol .

2 screws hold the mount bracket in place. Just remove the screws, remove the c-clip that holds the secondary/small water line on, pop the hose off then remove the main water inlet line [ its the bigger line with the brass fitting ] I only needed a pair of pliers for this. Reinstall the main water line into the new valve, but make sure you use pipe tape on the fitting or you'll have a water leak. Reinstall the secondary water line and reclip the c-clip using pliers to squeeze the clip. Hold the valve in place and reinstall the 2 mounting screws. That's it your done !!

This is the second time I've used partselect, and they are hands down the best !! Other sites would have you buying part after part until you happened to get lucky and get the right one. Not here, they help you figure out just what you need and nothing more.
Great people and fast service !!
Thank you once again.
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The dishwasher detergent dispenser was broken.
4 of 4 people found this instruction helpful.
  • Richard from BATESVILLE, IN
  • Very Easy
  • 15 - 30 mins
  • Screw drivers
The first thing I did was watch the video on the removal of the old broken dispenser and I said to myself that it couldn't be that easy. Well I am going on 70 years old and I was going to call a local to fix it. I bought the new dispenser just to avoid the up-charge. When the conformation email got here with video and written instructions . I watched the video and read the instructions. Just after the part arived (ahead of scheduls) I looked at the machins and said wat the he** what is she going to do to an old man. Got my screwdriver (battery and reversable) and wouldn't you know it . It only took me less then 15 minutes to do the whole job. I can't thank them enough for the video. Wife asked where the part was and almost pased out when I opened the door.. lol Trust these people . They know what they are doing!!!
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Wheel had melted and support cracked
5 of 7 people found this instruction helpful.
  • Tom from UPPR CHICHSTR, PA
  • Very Easy
  • Less than 15 mins
Removed the lower rack and installed new wheels with clips
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Three of the 8 wheels broke.
5 of 7 people found this instruction helpful.
  • Asok from HELOTES, TX
  • Very Easy
  • Less than 15 mins
The newly purchased wheels have a little different design and could be installed in a matter of few seconds.
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Upper rack kept dropping from the wheels when we pulled it out
4 of 4 people found this instruction helpful.
  • Joel from Cypress, TX
  • Easy
  • Less than 15 mins
We knew roughly how we needed to put the cap on the rail, but our technique of simply forcing it in the end of the rail wasn't working. The trick is to bend the moveable part of the plastic cap inward while you're sliding it in, and it clicks right into place.

The location of the cap we were replacing was the upper back left, w hich made it a little tricky to reach back there and insert it, especially for a bigger guy like myself. We took the bottom rack out and my smaller wife was more easily able to lean in the dishwasher and reach back there to insert it.
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The rack wheels and axles on the DW had broken, causing the upper rack to come flying out when opened.
4 of 4 people found this instruction helpful.
  • Nancy from Big Rock, IL
  • Really Easy
  • Less than 15 mins
Took the rack out. Took off the broken wheels and axles. Popped the new ones on, while replacing the rack. Piece of cake! Saved over $100.
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rack slide end cap missing
4 of 4 people found this instruction helpful.
  • Carrell from Cochranville, PA
  • Really Easy
  • Less than 15 mins
installed part on inside end of rail. no tools needed. original part wouldn't stay on rail. finished in 2 minutes
wife happy
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latch on detergent assembly broken off
4 of 4 people found this instruction helpful.
  • Carri from Louisville, KY
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Screw drivers
Easy repair-removed hex nuts and and screws to pop out old part and replace with new one. New part works better than the original! 1st replacement part arrived with a broken piece, a quick, courteous phone call got a replacement sent out. It took a 2nd phone call to obtain the refund, but the customer care reps are efficient and friend ly. I would order from them again for positive service reasons alone.
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The problem is I received the wrong part!
4 of 4 people found this instruction helpful.
  • Gaye from LEES SUMMIT, MO
  • Very Difficult
  • 30 - 60 mins
No way to repair since the wrong part was sent. I have sent numerous emails with order numbers, part numbers, model numbers BUT I have no return label to send this back and get a refund. Maybe this will get someone's attention. Pretty disgusted!
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Leaking water pump
7 of 13 people found this instruction helpful.
  • John from Palatine, IL
  • Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers, Wrench (Adjustable)
Disconnect water line and screws (2) holding dishwasher under cabinet, and clamp for wastewater line. Pulled dishwasher out, turned on its side, and removed pump. Disassembled pump per instructions (great instructions) and installed new parts. Reversed to reassemble and except for a loose clamp that leaked (I tightened) it went well. Just under 1 hour.
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Leak at bottom of door.
4 of 4 people found this instruction helpful.
  • Robert from Clay, NY
  • Really Easy
  • 30 - 60 mins
  • Pliers, Screw drivers
I watched the parts select video and followed their instructions. Only “ issue” was there were no screws on the door behind the exterior skin as in the video, so lifting the inside door liner to put the new lower door seal in was concerning. I was able to pull the liner up enough and slid the seal in with no problem. The video was the key to a smooth repair.
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old part leaked
4 of 4 people found this instruction helpful.
  • robert from east windsor, CT
  • Really Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers, Wrench (Adjustable)
unscrewed dishwasher from cabinet, then I flipped dishwasher on it's side. loosen pump motor bracket arm on the end of the motor. loosen pump motor to pump conecter hose clamp and then unscrewed pump motor connector from dishwasher. To install I did the reverse. very easy.
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All Instructions for the 402011
61 - 75 of 435