38802 - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
Search filter:
Clear Filter
Your search term must have 3 or more characters.
motor burned out, tub quit going around
52 of 72 people
found this instruction helpful.
-
Carmen from Foreston, MN
- Easy
- 30 - 60 mins
-
Screw drivers, Socket set, Wrench set
First I turned off the water and disconnected the hoses. I took off the back panel and unscrewed the 4 bolts holding the motor in place. The grounding screw was impossible to remove, so I had to cut the wire off. Took out motor and disconnected the electrical connector. Put new motor in (ordered new belt, figuring it would need replac
... Read more
ing - was still in excellent shape, but replaced it anyway), bolted in the motor (socket set works best on further away bolts, screwdriver for closer ones). Put the belt on the motor first and then pulled it up over the side of the tub and turned the tub to get it around the whole tub - took alittle bit of turning to get it on. Plugged in electrical connector and screwed grounding wire into hole. Replaced back panel and water hoses. Got a bit dirty and sweaty but not too hard to do it yourself, as I am a 48 yr woman and don't usually do this kind of thing.
Read less
Other Parts Used:
Was this helpful?
Thank you for voting!
originall shock was broken
48 of 60 people
found this instruction helpful.
-
Richard from Quincy, MA
- A Bit Difficult
- 15 - 30 mins
-
Pliers, Screw drivers
disconnected the power and water supply.
removed the back panel.
unscrewed the contol board that blocked access to the bottom of the shock absorber.
pulled the original pins out with pliers while pressing in the piece that prevents it from working its way out.
removed the shock absorber.
... Read more r />placed the new shock absorber in the bottom mount, put soap on the pin for lubrication and pushed it through the hole. Put the top of the shock absorber in its place and placed the other pin in.
replaced the control board and replaced the rear panel.
removed the back panel.
unscrewed the contol board that blocked access to the bottom of the shock absorber.
pulled the original pins out with pliers while pressing in the piece that prevents it from working its way out.
removed the shock absorber.
... Read more r />placed the new shock absorber in the bottom mount, put soap on the pin for lubrication and pushed it through the hole. Put the top of the shock absorber in its place and placed the other pin in.
replaced the control board and replaced the rear panel.
Read less
Other Parts Used:
Was this helpful?
Thank you for voting!
Tub loose
34 of 37 people
found this instruction helpful.
-
Mel from Ipswich, MA
- Really Easy
- 15 - 30 mins
-
Pliers, Socket set
Take off the back, one of the shock absorbers was broken, it was very obvious. Looked up part at partselect.com, very easy, ordered part, it came in 2 days, the repair took another 15 minutes. There were directions inside the repair part to tell you a trick to get the old one off. It worked like a charm. Why spend $200-300 or more on a re
... Read more
pair on a $500 washer when you can do the entire job for about $30 and get it back working in 2 days!! No brainer.
Read less
Was this helpful?
Thank you for voting!
Rear tube brackets broke, made a banging sound in final spin
37 of 46 people
found this instruction helpful.
-
Mike from Clear Lake, MN
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Screw drivers, Socket set
My repair went well except I removed the rubber seal between the tube shell and front door, BIG MISTAKE! Next time I will leave the front half of the tube shell in tack in the washer and just remove the rear half of the shell. If it wasn't for having to reinstall the rubber seal between the tube shell and the front door, the whole proje
... Read more
ct could have been down in under two hours.
Food for thought next time! :-)
Food for thought next time! :-)
Read less
Other Parts Used:
Was this helpful?
Thank you for voting!
washing tub had broken away fm 3 of 4 supports
34 of 38 people
found this instruction helpful.
-
marcia from Holden, MA
- A Bit Difficult
- 1- 2 hours
-
Pliers, Screw drivers, Socket set
disconnected fm water supply and electrical ckt
move washer fm beneath dryer (stacking config.)
removed back, found 2 broken shocks (round type) and 1 broken spring (left looking from back). checked online for parts and found your site. ordered and waited a few days.
back on task, removed controls (lower left cor ... Read more ner) to reach pins, removed front lower panel, removed pins and broken remains of both shocks. removed broken spring. left remaining spring to keep tub suspended.
back on task when parts arrived. installed shocks --note that it was not clear that there are 2 shocks in each package (so i order 2 pkgs and now have 2 extra shocks --for next time it breaks away ;-)
crafted a 'hanger' with 10ga wire and 2x4 to permit tub to be supported and/or suspended without unduly stressing new components. attached both shocks being careful to follow instructions about alternating direction and orientation in relation to plastic bushing on the shock mounting points. removed remaining spring and used short length of 10ga wire to pull spring into position and lock.
re-assembled back and front cover... re-attached control circuit. moved closer to water and electrical supply and tested through 2 cycles --no problems found.
put back into position and leveled and locked.
works fine now.
move washer fm beneath dryer (stacking config.)
removed back, found 2 broken shocks (round type) and 1 broken spring (left looking from back). checked online for parts and found your site. ordered and waited a few days.
back on task, removed controls (lower left cor ... Read more ner) to reach pins, removed front lower panel, removed pins and broken remains of both shocks. removed broken spring. left remaining spring to keep tub suspended.
back on task when parts arrived. installed shocks --note that it was not clear that there are 2 shocks in each package (so i order 2 pkgs and now have 2 extra shocks --for next time it breaks away ;-)
crafted a 'hanger' with 10ga wire and 2x4 to permit tub to be supported and/or suspended without unduly stressing new components. attached both shocks being careful to follow instructions about alternating direction and orientation in relation to plastic bushing on the shock mounting points. removed remaining spring and used short length of 10ga wire to pull spring into position and lock.
re-assembled back and front cover... re-attached control circuit. moved closer to water and electrical supply and tested through 2 cycles --no problems found.
put back into position and leveled and locked.
works fine now.
Read less
Other Parts Used:
Was this helpful?
Thank you for voting!
Pice busted off of door striker.
34 of 42 people
found this instruction helpful.
-
Terrance from Three Lakes, WI
- Really Easy
- Less than 15 mins
-
Screw drivers
I just removed the 2 screws, removed the old striker and replaced it with the new one. The entire project took 3 minutes.
Was this helpful?
Thank you for voting!
door would not lock, so washer would not run
33 of 39 people
found this instruction helpful.
-
Thomas from Troy, NY
- Really Easy
- Less than 15 mins
-
Screw drivers
Went on line to your site , found part, read how easy it was for others to repair. So ordered part and replaced myself. I am a woman who's husband is not handy fixing things and it took me no time at all to remove and replace part. Thanks to others who shared how they did in this situation.Much cheaper to repair yourself. You can do it!!
Other Parts Used:
Was this helpful?
Thank you for voting!
Drain hose was leaking due to small hole in hose
31 of 34 people
found this instruction helpful.
-
Carl from Wilmington, DE
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers
This is the third time I have ordered parts from this company .I can't say enough good things about them from their fast shipping( always arrives sooner than they state)To the quality of the parts and the shipping packages.A first class operation from start to finnish.First step was to disconect power supply.Second was to remove washer dr
... Read more
ain hose from house drain.Third remove two (2) phillips head screws from front cover of washer ,located at bottom right and left side of front panel near floor.Lift front panel up to unhook metal retainers on panel that connect it to washer side panels.Use pliers to remove spring clamp from hose. Remove hose from washer pump. Remove clamp from hose,remove plastic retainer holding hose to washer bottom.Feed hose out the back of the washer through washer drain hose hole in the back pannel of the washer.Remove plastic retainer.Insert the new hose through the hole in the back pannel install the hose clamp and install the hose back on the pump.Relocate clamp on hose, take front panel,lift into place,push down to lock retaining taps into side cover slots replace the two phillips head screws.
Read less
Was this helpful?
Thank you for voting!
Spider was corroded and broke from being weakened by the corrosion
33 of 41 people
found this instruction helpful.
-
Timothy from Biglerville, PA
- Difficult
- More than 2 hours
-
Pliers, Screw drivers, Socket set, Wrench set
Removed the entire front cover of the washing machine and dicoonected the springs that support the tub. Left the tub down and disconnected the struts and unhooked all the wiring and pulled complete tub out of machine. Removed all the bolts around the tub shell and split the tub shell. Remover the motor from the sheel to make it lighter to
... Read more
work on, removed the pulley on the drum shaft and pulled the drum out of the shell. Found that the cast alluminum spider was weakened by corrosion and this caused the spider to break. The spider itself should be able to be purchased seperately because the stainless steel drum was okay and could have been reused. The biggets problem I had was getting the tub back in the washing machine and getting it suspended by the springs again. I used a 6 x6 block and a 2 x 6 board to lift the tub up in the air to get the tub springs hooked back up. This took 2 people to accomplished. After the tub was suspended on the springs the rest was easy.
Read less
Other Parts Used:
Was this helpful?
Thank you for voting!
Drains but will not final spin
30 of 36 people
found this instruction helpful.
-
Chris from Naples, FL
- Really Easy
- Less than 15 mins
-
Screw drivers
Great advice on your site.
Repairman "found bad motor control board" and gave me an estimate of $316.00 to repair. I figured that the $80 gamble was worth a shot. Took the top screws off, slid the top back and in less than 15 min. I had a fully functioning washer. Thank you.
Repairman "found bad motor control board" and gave me an estimate of $316.00 to repair. I figured that the $80 gamble was worth a shot. Took the top screws off, slid the top back and in less than 15 min. I had a fully functioning washer. Thank you.
Was this helpful?
Thank you for voting!
Bearing/whining noise loudest during spin cycle
28 of 31 people
found this instruction helpful.
-
Mihaela from DAVENPORT, IA
- Difficult
- More than 2 hours
-
Pliers, Screw drivers, Socket set
I first removed the top and rear panels to expose the shell, then removed belt and motor. I used a 2 jaw pulley puller to remove rear pulley, there are 5 spokes in the pulley so the puller did not fit well but I managed to hook on the pulley and hit the puller with a hammer and it came off. A better way would have been using a 5 jaw pulle
... Read more
r and installing the bolt a few threads in the drum shaft to protect the threads. I removed the rear concrete counter weight then removed the lower shock absorber pins at the shell and placed shocks to the side, this left the shell hanging on the springs. I decided to split the shell in the machine to avoid removing the front half of the shell, so I removed 20 bolts holding the shell halves together [difficult] and propped the front half of the shell up on wood blocks to release weight on springs. I then removed springs because they hook into both halves of the shell. This freed the rear half of the shell with the drum. I took the rear shell/drum assembly and placed the shell on 2 saw horses with the drum shaft vertical and the drum hanging freely with cardboard on the floor beneath to catch the drum, then installed an old bolt in the drum shaft to protect the shaft and threads and hit the old bolt with a hammer driving the drum shaft from bearings. Do not hit the shaft directly with a hammer, it will dammage the shaft and the pulley will not go back on. I cleaned corrosion from shaft and seal area with very fine sand paper and lubricated same with oil. The drum shaft slid easily into the new bearings on the new shell and I reassembled the machine in reverse order. Thank you to the others who wrote about this repair. The information was very helpfull.
Jim Swanson
Jim Swanson
Read less
Was this helpful?
Thank you for voting!
door wont lock when turn on, it dont work
30 of 38 people
found this instruction helpful.
-
Jun from Alameda, CA
- Really Easy
- Less than 15 mins
-
Screw drivers
took out door lock and switch assembly replace with a new one and it work
Was this helpful?
Thank you for voting!
Machine was producing loud banging during spin cylce.
26 of 27 people
found this instruction helpful.
-
Daniel from Temecula, CA
- Easy
- 30 - 60 mins
-
Screw drivers
Pulled off front panel and found broken shocks. Ordered from Parts Select and replaced within 15 minutes. It was a little tricky replacing as they came out due to poor access from the rear. Make sure to regrease palstic pins and she is running like new.
Was this helpful?
Thank you for voting!
My washer would not spin. I had been told by the repairman that I needed all new control panels for my machine. The repair was going to be $540.
26 of 29 people
found this instruction helpful.
-
Angela from Houston, TX
- Easy
- 30 - 60 mins
-
Screw drivers
I read the input of others who had this problem with this washer and how they had replaced the door lock and switch assembly. I figured it was worth the $70-$80 part versus the $540 repair or purchasing a new machine. I was really happy with the machine until this problem occurred.
When I got the new part.....I unplugged the machin ... Read more e. Took out two screws in the back of the top panel. Removed the top of the machine. Took out two screws in the front of the machine that hold the door lock ans switch assembly into place. I unplugged the three wires from the old part (be careful not to drop the old or new part....if you choose to do this by reaching in from the top like I did for this repair.....easier than removing the entire front of the machine.)
I plugged the three wires into the new part and positioned the new part in the door lock position. Replaced the two screws. Put the cover back on the top and replaced the two screws that hold the top cover on the machine.
I was thrilled when it worked perfectly. What a relief!
Sure glad I looked at this website and tried this! The repairman really didn't know enough about my machine....obviously. I'd like to call him and tell what was really wrong so next time he'll know.
When I got the new part.....I unplugged the machin ... Read more e. Took out two screws in the back of the top panel. Removed the top of the machine. Took out two screws in the front of the machine that hold the door lock ans switch assembly into place. I unplugged the three wires from the old part (be careful not to drop the old or new part....if you choose to do this by reaching in from the top like I did for this repair.....easier than removing the entire front of the machine.)
I plugged the three wires into the new part and positioned the new part in the door lock position. Replaced the two screws. Put the cover back on the top and replaced the two screws that hold the top cover on the machine.
I was thrilled when it worked perfectly. What a relief!
Sure glad I looked at this website and tried this! The repairman really didn't know enough about my machine....obviously. I'd like to call him and tell what was really wrong so next time he'll know.
Read less
Was this helpful?
Thank you for voting!
Vibration/shock absorbers broke off.
24 of 24 people
found this instruction helpful.
-
Arne from Nome, AK
- Easy
- 15 - 30 mins
-
Screw drivers, Socket set
Removed the the two screws holding access panel on the bottom front. Shocks use two plastic retaining pins on each shock. Used a screwdriver to push down on the locking tab on the plastic retaining pin ant pushed out. One of the pins is behind the water pump and a bit harder to access. I used a socket with an extension to push it out. ins
... Read more
talled new shocks with old pins and was back in business. Shocks go in a certain way so be sure to look at the instructions that come with the replacement shocks. Note: the replacment shocks that came don't look anything like the originals. Originals looked more like an automotive shock. Also as both shocks were broken, I ordered two, not knowing that they come two to a package. When you order that is not clear. So now I have an extra set, which might not be bad to have on hand. Kit also comes with an extra pin in case you break one.
Read less
Was this helpful?
Thank you for voting!