363870 Kenmore - Instructions
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does not fill ice maker this was not original problem
2 of 10 people
found this instruction helpful.
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Salvatore from New City, NY
- Very Difficult
- More than 2 hours
-
Screw drivers
install icemaker water was allways delivered to previous unit water is not being delivered to icemaker still having difficulty
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Icemaker leaking water
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Allen from Santa Fe, NM
- A Bit Difficult
- 1- 2 hours
-
Nutdriver, Screw drivers
I had to defrost the freezer to free the icemaker. After that the installation was plug and play with two small exceptions: 1) I had to file down the width of the left hand tine of the old stripper so that it would fit the new icemaker, and 2) the motor housing of the new icemaker was slightly wider than the old one. It fit, but just ba
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rely. But I'm back in the ice again, no dripping water, all is good.
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Broken ice maker replacement
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Matthew J from White Plains, NY
- A Bit Difficult
- 1- 2 hours
-
Screw drivers, Wrench (Adjustable), Wrench set
Installing the actual ice maker was quite easy. What takes most of the time is preparing the freezer for the install. Need to remove all shelving, (and the door) to gain access to the unit. The ice maker is simple to install once access is achieved. Putting everything back together takes some time.
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Plastic part of icemaker broke
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Robert from Glen Ellyn, IL
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers
I watched the video and then read the instructions. Emptied and cleaned freezer compartment. Removed old unit and removed part of old unit to be used in new installation. I then installed the new unit and turned the water back on. I let the unit produce over night and through the first batch of ice away. Because of the various regrig
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erators this ice maker was used I had a little confusion recognizing our model, but worked through this problem useing some common sense. All around I'm very satisfied with the results.
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Ice maker not working
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Derek from Baton Rouge, LA
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
Went well. Changed the Ice Maker and then the Water Valve. All good and it is making ice.
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Ice maker not making ice and leaking
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Andy from Ft Pierce, FL
- Easy
- 30 - 60 mins
-
Screw drivers
I took off the front cover of the icemaker assembly and found that the gears were not meshing properly and therefore slipping. I removed the front panel and found that the white plastic cam unit under the large gear wheel had disengaged from the hole in the front plate which is why the gears were slipping. I refitted the cam and wheel a
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nd it worked fine but stopped again for the same reason the next day. As the plate appeared to be buckled somehow (not user repairable) and, as the unit was leaking and pooling water (which froze) in the collection unit, I decided to change the whole icemaker.
Ordered about 1300 on a Thursday, it arrived the next day at noon and was fitted straight away. As others have mentioned, the extension cable required to fit into my old fridge made it quite cumbersome however with a bit of juggling and persuasion, I got it to fit into the cut out corner of the ice container so it is completely out of the way. Job done in about 35 minutes, making ice in an hour.
Ordered about 1300 on a Thursday, it arrived the next day at noon and was fitted straight away. As others have mentioned, the extension cable required to fit into my old fridge made it quite cumbersome however with a bit of juggling and persuasion, I got it to fit into the cut out corner of the ice container so it is completely out of the way. Job done in about 35 minutes, making ice in an hour.
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Ice make stopped making ice
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Carl from Broomfield, CO
- Really Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
Went to GE website and researched the problem for the model, determined that it was 90% sure it was the Ice maker, I ordered it and it arrived the next day, installed it and it began working immediately,
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Ice maker made no ice and no water from dispenser.
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Lani from Lakeside, CA
- Really Easy
- 15 - 30 mins
-
Nutdriver
After what I thought was a thorough troubleshooting of said problem I replaced the Water Valve Assy which was really easy as the video shared, but it did not fix my problem. I had forgotten to pull the water line apart at the coupling below the doors (this was a troubleshooting step in another area). The water not dispensing was due to
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the line being frozen! Putting all items in a cooler with a couple blocks of ice and leaving the freezer door open for the length of watching a movie, the water was flowing again. Still no ice though. Ice maker vs mother board at the rear of the fridge, Hmmmm. Went with the ice maker, watched video, ole Steve makes the plugs disconnecting look easy, I had to use a flat head screwdriver to open the clips (he doesn't mention that) and I had 4 screws where he had 3. Also he didn't mention about the instructions which gives you 3 options with your unit. I had to re-use my Plastic Stripper Plate along with the Fill Cup and Ice Maker Insert. After completion of installation and about a half hour later, I heard ice fall, Wooohoooo!!! Overall the experience will make me think to utilize PartSelect again when needed. Reasonable prices and decent shipping time. Now the freezer light is out...
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Ice maker went to sleep and forgot to wake up.
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Harold from Abilene, TX
- Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
Followed the instructions. Smooth as silk. This part is better than the original. There appears to be a sensor that beeps when the ice reservoir is full.
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Icemaker plastic piece had broken causing ice to not make properly and loose water to freeze things into chunks
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Paul J from Niceville, FL
- Easy
- 15 - 30 mins
-
Screw drivers
I spent 15 - 20 minutes just hunting/deciding which of several sets of parts & directions to follow. The provided directions were not bad; but none of them quite matched my GE ADORA side-by-side model. Once I came up with the actions I would need to take...I was done in 5 minutes! The kit , as I said, came with all the parts one could
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need (and one or two un-needed parts included for other model GE refrigerators) I am very happy with PART SELECT...altough GE doesn't rate as high with me for their declining reliability.
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Ice maker was leaking
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Robert from Pampa, TX
- Easy
- 15 - 30 mins
-
Nutdriver
Watched the video that showed how to disassemble the ice maker. Then went right in and replaced the part and turned it on. It immediately started filling up the ice tray. I still have not been able to find out why it does not make as fast as the original ice maker. The tempeature for the freezer is set pretty cold.
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Old Icemaker Stopped Making Ice
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Larry from Wildomar, CA
- Easy
- 15 - 30 mins
-
Screw drivers
Instructions that came with the part were useless. I would have created new problems if I had attempted to follow the instructions. However, once I had the old part removed and put it beside the new part, required repair process was obvious, easy and quick. Frig now makes ice better than it ever did.
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change of ice maker
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Conti USA, Inc. from Fort Lauderdale, FL
- Easy
- 15 - 30 mins
-
Socket set
It was exactly as shown in your instruction video
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Icemaker stopped making ice
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James from North Billerica, MA
- Easy
- 15 - 30 mins
-
Nutdriver
I just followed the directions carefully, loosened the screws with a nutdriver removed the unit from the screws, unplugged the unit from the freezer plug, took out the new unit, used the adapter supplied with the unit to match up with the plug in the freezer, carefully attached the icemaking unit to the screws, carefully slid the cord beh
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ind the unit, lightly clinched down the screws, checked it with a level and then did the final snug down. turned the unit on and it worked fine. Pretty easy, just take your time, don't rush and it will come out fine.
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Replacement Of Ice Maker
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Craig from Eagle, CO
- Easy
- 15 - 30 mins
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Nutdriver, Screw drivers
Removed old ice maker, then screwed in new ice maker. Only thing that was a little difficult was to hold the auger motor, while trying to unplug the clipped in plug on the old ice maker. I could have used an extra pair of hands.
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