20433 - Instructions

Unplugged the washer. Pulled it away from the wall far enough so it would be stable tilted back against the wall. That way I didn't have to disconnect any hoses or lay the machine down.

I used a ViceGrips to squeeze the hose clamps and then pulled the hoses off. Getting the pliers in the right position in the tight space was th ... Read more e hardest part of this whole job, and that still wasn't particularly hard. I have medium sized hands (for a man).

I flipped open the retainer clips with my fingers. Pulled the pump off and slid the new one on. It helped to make sure first that the flat side of the motor shaft was roughly facing the same way as the slot in the pump.

I reattached the hoses and popped the retaining clips back on. Held my breath and ran the washer. No more leak!

Incidentally, before I discovered PartSelect I called Whirlpool service. I asked if they could have the tech show up with the part. They said "No." I'd have to pay the fee for a diagnostic visit and then the tech could order parts and return to install them. They said there would be no service charge for the return visit.

Several years ago I believed this story when I called for a dryer repair. However, when a second technician returned with the part I had told the dispatcher the first time around was needed, he came up with some excuse why there had to be a supplemental service charge. I challenged it on my credit card and eventually got it removed, but it was a hassle.

Thank you PartSelect! And thanks to others who posted their experiences and gave me confidence to fix it myself.

First I watched the repair video. Then I pulled the power plug and shut the water off. I didn't have all the room available to remove the front and sides of the machine in my narrow hallway so I just slid it away from the wall and leaned it back against the wall and had plenty of room to do the repair lying on my side. $28.00 part and in ... Read more 20 minutes all done. This is the second time this site saved me time and mucho money. Thank you. Leon B. from Massachusetts

Removed the two spring clamps from hoses; removed hoses from pump. Removed spring clips holding pump to motor. Had to pry pump off of motor shaft due to rust on shaft end. Sandpapered rust off of shaft and then lubed same with oil and new pump slid easily onto motor shaft. Re-snapped spring clips to hold pump onto motor and then rein ... Read more stalled hoses and their spring clamps. Whala, end of story, job well done.

It was the first time I ever ordered parts online or even attempted to repair a washer. You all have made finding and ordering the right part very easy. I got the part in 2 days even though I used the cheapest shipping option (5 to 7 days). I turned off the water, removed the water lines so I could lay the washer on its side. No tools wer ... Read more e needed to remove the water pump, just two clips held it on. I put the new pump on, hooked up the water and washed a load that night.

Disconnected power, water, and drain then moved washer away from wall. Put down some 2x4's to protect hoses and flipped washer on its back. Removed hoses with pliers, removed clips holding pump to shaft, and installed new pump. Reversed process and tested with just water be fire washing clothes.

Pull Washer out, Flip to the right on it's side. Pop two Metal retaining clips, squeeze hose clamps with pliers. Remove pump, sand shaft with dremil or 80 grit sand paper. Replace with new pump. Easy! Push washer back and attach hoses and power. Done 15 minute repair

As noted by other users, I tipped the washer on its back to access the water pump underneath. First I had to drain several gallons of water out...I removed the end of the drainage hose from my main basement drain and placed it into a large bin on the floor and it drained itself. Then I removed the two spring clips from the old pump and to ... Read more ok off the two hoses. The pump pulled free easily from the drive shaft. I put the new one on, reseated and reclipped the hoses to the pump, and put the washer upright and it worked immediately. Easy repair...saved hundreds on buying new washer.

It was really easy.I tilted washer and removed the clamps holding on the drain hoses and clips holding the water pump and reinstalled the new one.

I pulled washing machine away from the wall . Unplugged unit. Turned off water and disconnected hot and cold water line. Laid washing machine on its side. Disconnected inlet and outlet lines from pump using a pair of pliers to squeeze hose clamps to enable removal of hoses. FLASHLIGHT is needed to view area. Pop off spring clips with a s ... Read more mall screw driver. It's a little difficult getting hand back to remove back spring clip. Water pump has fitted stand offs that let the pump be installed and removed very easily and also enables proper installation orientation. Make sure you have a pair of gloves on to avoid sheet metal cuts during removal and installation.

Removed cabinet, removed pump, installed pump (very easy), replaced cabinet (somewhat difficult until I figured out that I was installing a clip backward).

As a 50+ currently umemployed woman would always pass repairs off to her husband, this was a great repair to grow my confidence. I did refer to the web site that offered insights which helped greatly. Once I got the cover off and the hoses detached I was stuck with getting the actual pump off the motor. I read on line that if it's olde ... Read more r you'll have to use some muscle (guess I should be working out more!) to pull it off. It was incredibly stuck and my word of advice to others is make such that the motor rod, that the pump "slips" onto is CLEAN and smooth. I thought I had it clean enough only to get the new pump stuck while only half way on!!!! Spend the time to get all the rust off and the new piece will slip on with a some pushing and prodding!

I did my troubleshooting on line. I took the water pump off, flushed it out, and used a coat hanger to ensure the hoses were not obstructed. Put the water pump back on and reassembled the washer - still would not drain. Checked the lid switch by listening to hear it click, which it did. So, I assumed it was the water pump, so ordered ... Read more one. Two days later my son-in-law said he experienced the same problem, but it was the lid switch. I decided to check the switch again, this time using my hand to see if it was securely fastened. As soon as I grabed the switch, it sprung apart. I removed it and followed the instructions on how to hot wire the connection for a by pass, and the washer drained. Needless to say I ordered a lid switch assembly. Now I have a new water pump as a backup :) Lesson learned. Opinion: the lid switch assembly is very cheaply made.

First I had to have my wife help me tip the washing machine over so we can get at the pump which we suspected was leaking.

We searched partselect.com and found the part and ordered it and it arrived after a few days.

At first the part won't fit because the metal rod that was supposed to rotate the pump was badly rust ... Read more ed. So we had to buy a file set ($9.95) from Home Depot to file the rust away so that the part will fit.

Filing took a long time to do and was very tedious but after the metal rod was filed away, the pump fit and that's all it took.

There were actually only 2 clamps you have to remove. One at the back and one out front that holds the pump in place. After removing those clamps then it was easy to attach the new pump (after filing the metal rod).

Thanks partselect.com :-)

rolled washer up on its back used pliers to slide 2 hose clamps back on the hoses. pulled both hoses off pump. There are 2 metal type latches holding pump in place. Remove those by prying off with a screwdriver then you can remove the pump by lifting it off the motor shaft. Then install new pump on shaft making sure to align the square sh ... Read more oulders on pump shaft with water pump slots. Then just reverse the removal process hook water up and test to make sure no leaks. My pump had been dropped sometime between the factory and my getting it so I had to glue it back together where it had separated. Easier to fix than to send it back for replacement.

The repair was easy. Disconnected the water and drain lines. Tipped the washer on its back and used pliers to remove the clamps holding the drain lines. The pump was replaced and reattached to the drain lines.