Models > 11023812100

11023812100 Kenmore Washer - Overview

Sections of the 11023812100

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Manuals & Care Guides for 11023812100

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Agitator Directional Cogs – Part Number: 80040
Agitator Directional Cogs
★★★★★
★★★★★
(356)
PartSelect #: PS388034
Manufacturer #: 80040
This kit is used for replacing the agitator directional cogs (Agitator Dogs, Agitator Repair Kit, Washer Agitator Dogs, Agitator Dog Ears). The agitator is what creates the thrusting motion in your wa...
$4.39
  In Stock
Direct Drive Motor Coupling – Part Number: 285753A
Direct Drive Motor Coupling
★★★★★
★★★★★
(160)
PartSelect #: PS1485646
Manufacturer #: 285753A
This direct drive motor coupling (Direct Drive Washer Motor Coupling, Motor Coupling, Washer Motor Coupling, Coupling Kit) provides a cushioned connection between the transmission and the motor shaft....
$27.87
  In Stock
Direct Drive Water Pump – Part Number: WP3363394
Direct Drive Water Pump
★★★★★
★★★★★
(100)
PartSelect #: PS11741239
Manufacturer #: WP3363394
The direct drive drain pump (Whirlpool Direct Drive Washer Pump, Drain Pump, Washer Drain Pump, Water Pump) removes water from the washer during the drain cycle without the use of a belt. The pump is ...
$48.76
  In Stock
Suspension Spring – Part Number: WP63907
Suspension Spring
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★★★★★
(27)
PartSelect #: PS11743345
Manufacturer #: WP63907
The suspension spring supports the outer tub and keeps the tub steady during loads that could cause an unbalance. If this part breaks, is worn down or has stretched out and lost its spring, it could c...
$8.00
  In Stock
Water Inlet Valve with Mounting Bracket – Part Number: 285805
Water Inlet Valve with Mounting Bracket
★★★★★
★★★★★
(132)
PartSelect #: PS334646
Manufacturer #: 285805
The water inlet valve on your washing machine is used to fill the tub with cold, warm, or hot water for the wash and rinse cycles. This part could have either a blue or green-colored valve body. There...
$35.28
  In Stock
Clutch Assembly – Part Number: 285785
Clutch Assembly
★★★★★
★★★★★
(78)
PartSelect #: PS334641
Manufacturer #: 285785
A clutch assembly (Clutch, Washer Clutch) is found in your washing machine and is responsible for spinning the basket during the spin cycle. The clutch lining can wear over time. If the clutch lining ...
$27.58
  In Stock
Lid Switch Assembly – Part Number: WP3949238
Lid Switch Assembly
★★★★★
★★★★★
(89)
PartSelect #: PS11742021
Manufacturer #: WP3949238
This part comes with a three-wire lead. The pin on the lid pushes on the lever of the lid switch to tell the machine that the lid is closed.
$51.87
  In Stock
Tub Spring – Part Number: WPW10250667
Tub Spring
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★★★★★
(18)
PartSelect #: PS11751118
Manufacturer #: WPW10250667
This tub spring is also known as suspension spring, balance spring, or counterweight spring. It is sold individually. The function of the part is to counterbalance the weight of the motor on the front...
$7.04
  In Stock
Screw, 8/18 x 3/8 – Part Number: WP90767
Screw, 8/18 x 3/8
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★★★★★
(2)
PartSelect #: PS11746840
Manufacturer #: WP90767
This screw is sold individually.
$5.42
  In Stock
Tub Wear Pads - Package of 3 – Part Number: 285744
Tub Wear Pads - Package of 3
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(8)
PartSelect #: PS334620
Manufacturer #: 285744
This package of pads contains three tub wear pads.
$16.85
  In Stock
Hose Clamp – Part Number: WP596669
Hose Clamp
★★★★★
★★★★★
(1)
PartSelect #: PS11743008
Manufacturer #: WP596669
This hose clamp is used in a wide variety of household appliances. Most often it is found in washers, dishwashers, refrigerators, freezers, dehumidifiers, garbage disposals, or air conditioners. This ...
$11.80
  In Stock
Leveling Spring – Part Number: 8316845
Leveling Spring
★★★★★
★★★★★
(7)
PartSelect #: PS394983
Manufacturer #: 8316845
This spring is used on the leveling components in a washer. Please note, this spring may differ in appearance, but functions the same as original.
$11.14
  In Stock

Questions And Answers for 11023812100

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Shakrh
January 10, 2024
I Need Help . my washed stopped draining i replaced the lid switch which was broken and it worked again but it will not go through a full cycle and now when i turn it on it only makes a buzzing noise
For model number 11023812100
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Hello Shakrh, thank you for your inquiry. Based on the description that you have provided, the issue is most probably with the drain pump, part number PS11741239. We would recommend replacing it to solve the problem. Glad to be of assistance!

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Rima
December 12, 2019
My washing machine does not drain . Looks like the agitator is not working.
For model number 11023812100
PartSelect logo
Hello Rima, thank you for writing. Is it that the machine is not advancing cycles? If so, it sounds like a faulty Lid Switch Assembly, part number PS11742021 for your model. Please let us know if you have additional information. Good luck with your repair!

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Toni
September 1, 2021
What is the capacity of this washer? It's over twenty years old and stopped working. I want to replace with the exact same size. Thanks in advance!
For model number 11023812100
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Hello Toni, Thank you for contacting PartSelect.com. Very sorry but we do not have the size of the appliance, just parts lists and diagrams. For more specialized assistance or to speak with someone about this, we would suggest calling Kenmore. We hope this helps!

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Paula
February 21, 2022
outer end cap on left top missing on control panel
For model number 11023812100
PartSelect logo
Hello Paula, thank you for writing. We believe the part you are looking for is Control Panel End Cap Set - White PartSelect Number PS334334. They are only sold as a set or left and right. Good luck with your repair.

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Dennis
July 12, 2023
Washer continues to run after cycle complete.
For model number 11023812100
PartSelect logo
Hello Dennis, thank you for your inquiry. You may need to check the timer, part number PS11743432, to fix the issue. The timer controls most of the operations and cycles of the washer. We hope this sorts out your problem!

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Common Symptoms of the 11023812100

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Will not agitate
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Leaking
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Will not drain
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Spins slowly
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No hot or cold water
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Will Not Start
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Burning smell
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Spinning Issues
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Does not dispense fabric softener or detergent
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Shaking and Moving
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Leaks water
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Marks left on clothes
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Water Filling Issues
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Lid or door won’t close
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Not cleaning dishes properly
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Noisy
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Touchpad does not respond
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
No movement from Basket & agitator
The job looked intimidating but turned out to be very easy.
First take off the water pump by removing the two clips that hold it in place. Place a shallow pan under the pump to catch the water that is in the pump and hoses. Open the hose clamps with a pair of pliers or channel locks (better) and slide the hoses off of the water pump.
The motor comes off next. Unplug the electrical connector from the motor and two wires from the capacitor. Remove the two screws holding the clamps in place and then pop off the two clamps. You will need to hold up the motor with one hand while you remove the clamps or it will fall to the floor once the clamps are removed.
One piece of the coupling assemble will be attached to the motor and the other will be attached to the gearcase drive shaft. If you want to clean up the mess created by the shredded rubber center piece of the coupling assembly you will have to take off the motor mounting plate. It is held on by two bolts and removing it makes installing the coupling easier but probably not necessary.
Push the back half of the coupling on to the gearcase drive shaft until the shaft is flush with the face of the coupling. Install the new rubber center piece on to the coupling then re-install the motor mounting plate. Install the other half of the coupling on to the motor shaft and lift the motor up to the coupling. You have to rotate the motor shaft by spinning the fan blades until the coupling lines up so you can slide it into the other half of the coupling. Then just reattach the motor, connectors and water pump in the reverse order of disassembly.
Parts Used:
Direct Drive Motor Coupling
  • Jeff from Wayne, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
1091 of 1171 people found this instruction helpful.
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washer wouldn't agitate
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
Parts Used:
Agitator Directional Cogs
  • mike from Kent, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
931 of 1008 people found this instruction helpful.
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Replace Water Pump Coupling
Removed casing tip over washer disconnected water pump. Disconnected motor then replace coupling then reassemble motor then replaced water pump.
Parts Used:
Tub Spring Direct Drive Water Pump Bleach Dispenser - White
  • RICHARD from PHILA, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
837 of 901 people found this instruction helpful.
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