11020022012 Kenmore Washer - Instructions
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Top part of agitator did not work. It would only turn sometimes.
I followed a repair video on YouTube It is easier to disassemble the agitator and replace to cogs The hard part was placing the top part of the agitator back onto the bottom parts, after I replaced the cogs. i use a flashlight to help see where the two separate pieces of the agitator need to be to connect the back together properly ( top agitator & bottom agitator). Once this sep is completed you have to place the whole agitator and line it up on the agitator rod. Line up the groves as much as possible. Turn the agitator slowly until it slides into place. Then use your socket wrench to tighten the screw. The screw is the last step to attach the agitator back onto the washing machine. Then replace the cap, to keep water from going down into the washing machine. Then replace the fabric softener dispenser. Now you have a great washing machine. I am a women and did this repair by myself.
Parts Used:
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Lorraine from FORT PIERCE, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
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Agitator wouldn't agitate
Removed the bolt that holds the agitator in place..pryed the metal ring that holds the agitator dogs in place..replaced the old dogs with the new ones..old ones were broke off so I had to figure out what direction to install them by assembling everything and making sure that the dogs would catch the teeth on the part that surrounds them..reassembled and then the machine wound agitate properly..but then discovered that the direct drive clutch was not working keeping the drum from spinning..so I replaced the clutch but that's another review..
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Timothy from PRAGUE, OK
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Socket set
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COGS WERE WORN OUT
THE INSTRUCTIONS ARE ON THE SAME SITE AS YOUR PART WHITCH MADE IT SIMPLE
Parts Used:
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WALTER R. from BEDFORD, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
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I noticed when putting clothes in the washer and more than half full the top agitator slowed down.
We ordered the dog Agit clutch and within a few minutes I had a new washer. It started agitating a lot faster.
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Janet from LINCOLNVILLE, KS
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set, Wrench (Adjustable)
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upper agitator wouldn't rotate properly/intermittently
Removed the four worn agitator directional cogs and replaced them with new ones
Parts Used:
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Tony from SUMNER, GA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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Agitation ceased
After a quick Google search I determined how to pull off the softener dispenser and top cover. Removed one bolt and pulled agitator out and apart.. Anyone who has used a socket set can do it.
Parts Used:
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Nelson from UNIONTOWN, OH
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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upper part of agitator did not turn because of worn out teeth on the agitator cogs.
The repair went smoothy except for removing the screw that holds the upper agitator part from the bottom agitator. Once that was removed all went smoothly. Considering my washer is 17years old, I guess I should be happy that was my only problem. I followed the directions of the repairman in the video that was provided by the web site. Most of my parts matched his parts :). My husband was very proud that I repaired the washer and was able to diagnose the problem. Thanks for helping me save some $$$$. I'm pleased and am very happy to have solved the problem on my own. My husband teases me about hanging a shingle. Thanks, Zina
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Zina from Hot Springs Villlage, AR
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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cogs wore out
remove top of adigator and remove bolt. remove plastic clip and cogs.replace in reverse order.
Parts Used:
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Rudy from Tariffville, CT
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Difficulty Level:Really Easy
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Total Repair Time:More than 2 hours
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Tools:Nutdriver
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top section of agiatort wouldn't rotate
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Beverly from WEST FALLS, NY
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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washer not agitating
Washer stopped agitating. I removed the clothes softener cup on top of the agitator by grasping and pulling up, inside the agitator I removed the inner plastic cap by grasping the 2 finger tabs and pulling up. There was a plastic retainer assembly with spring instead of the 7/16 nut referred to in other posts. I used a long 1/2" ratchet extension to remove the plastic retainer assembly, removed the top half of the agitator and replaced the cogs, then replaced the agitator, plastic retainer assembly with spring, snapped the plastic cap back on, and replace the clothes softener cup.
Parts Used:
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Richard from Corona, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Upper portion of agitator would not function!
Removed top portion of agitator to expose the nut which held it to the shaft and removed the nut with a socket and ratchet. Removed the entire agitator and carefully took apart the plastic part which held the old directional agitator cogs (4 of them) and removed them and replaced with the new ones which I had ordered. I then reassembled the agitator and dropped it in place and fastened & tightened the one nut which I had removed earlier. The entire process probably took about 10 minutes and we immediately tried the washing machine and observed that the top portion of the agitator was turning exactly as it was supposed to and I am extremely pleased that I was able to make the repairs myself. This was a very pleasant process and I would highly recommend your business to my friends and relatives. Thank you very much for your efficient help.
Sincerely,
Ken Lancaster
Sincerely,
Ken Lancaster
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Kenneth from Merced, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Washer wouldn't agitate
Pulled up and removed the fabric softner dispenser. Then I pulled up and removed the cap barrier to have access to the screw. Removed the screw and pulled up the cloths mover. Tunrned the cloths mover over to remove the bearing cam to remove the broken agitator cogs and replaced them with the new ones. I held the bearing cam with my right hand and held the cloths mover with my left hand turning it slowly with my left hand and lightly pushing down with my right hand until the cloths mover made contact with the grooves of the shaft and it sunk down on the shaft. Replaced the screw and washer then the cap barrier , next the fabric softner dispenser. Took 10 min. to complete the job. Now my washer runs like new ! Plus, I have a happy wife!
Parts Used:
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Genaro from Moreno Valley, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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The agitator was no longer turning.
First I popped off the very top cap of the agitator. I then used a socket extension to access the mounting bolt in the interior of the agitator. Once the bolt was loose i pulled the agitator off and dropped out the middle piece. With this out i switched the 4 cogs with the old. I then held the agitator assembly upside down and placed the middle piece back in. The most difficult part was aligning the agitator back onto the bottom part. Screw it back in place and pop the top back on.
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Steve from Troy, TX
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Top part of agitator not turning
The repair was very easy, I took the top cap off the agitator and removed the recess bolt and pulled the agitator out of the washing machine,put the agitator on the floor and put my feet on the sides of the agitator and pulled the top haft apart,replaced the agitator directional cogs put back together work great
Parts Used:
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Merrill from Attica, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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The agitator stopped working....no spinning
I popped the liquid detergent cap off of the top of the Agitator. I then removed the seal cap to expose the Agitator dog assembly and bolt. I removed the entire Agitator dog assembly and Agitator by removing the single 7/16? bolt. I pulled the old dogs out, put the new dogs in and reassembled the Agitator Assembly.
Works like new!!
Works like new!!
Parts Used:
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Christopher from Wichtia, KS
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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