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11020022011 Kenmore Washer - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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Agitator moves freely in both directions
14 of 18 people
found this instruction helpful.
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James from NAPERVILLE, AL
- Really Easy
- Less than 15 mins
-
Wrench set
First I removed the softener bin by pulling it up and off, then I removed the plastic seal by pulling it up and out, then I removed the 1/2 inch bolt with a ratchet and extension, then I removed the upper and lower agitator assembly from the machine and seperated the two by putting my feet on the lower agitator to hold it to the floor and
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pulling the upper agitator fast and firmly.
Sitting on top of the lower agitator I found the dog ear assembly. I pulled the dog ear assembly off and removed the yellow cap and existing dog ears.
Assembly was reverse.
Sitting on top of the lower agitator I found the dog ear assembly. I pulled the dog ear assembly off and removed the yellow cap and existing dog ears.
Assembly was reverse.
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lid would not lock, washer would not run...
12 of 13 people
found this instruction helpful.
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John from Hale Center, Texas, TX
- Really Easy
- Less than 15 mins
-
Screw drivers
Removed old striker ( 2 Phillips head screws ) replaced with new striker with the 2 screws and was done, easy fix...
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Scratches in Surface
83 of 227 people
found this instruction helpful.
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Michelle from Richardson, TX
- Really Easy
- Less than 15 mins
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
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Darn thing hadn't "Agitated" for about 10 years!
11 of 13 people
found this instruction helpful.
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Stephen from Cornwall, NY
- Easy
- Less than 15 mins
-
Pliers
After removing the bolt (7/16" head), and using a pair of pliers to remove the 3-4 in deep "cup", it was immediately obvious how to assemble the new cup and pawls (ratchets).
Orienting the black "bearing" was not so obvious, but on closer inspection of the illustration, it became clear. The four "ears" of the bearing go clos ... Read more est to the pawls. The little tabs that are co-planar to the ears fit into the four grooves of the new cup.
And here's the trick (besides making REALLY, REALLY SURE how the pawls orient)--Soak the black bearing piece in hot water to soften it up, and let it slide over the cup better. If you don't, you risk breaking it. If you do, it slides over and "clicjs" into place, with the ears resting right against the bottom lip of the cup, capturing the pawls.
Installation back into the washer is obvious.
The thing works like a charm! It hasn't worked this well for a decade!
Orienting the black "bearing" was not so obvious, but on closer inspection of the illustration, it became clear. The four "ears" of the bearing go clos ... Read more est to the pawls. The little tabs that are co-planar to the ears fit into the four grooves of the new cup.
And here's the trick (besides making REALLY, REALLY SURE how the pawls orient)--Soak the black bearing piece in hot water to soften it up, and let it slide over the cup better. If you don't, you risk breaking it. If you do, it slides over and "clicjs" into place, with the ears resting right against the bottom lip of the cup, capturing the pawls.
Installation back into the washer is obvious.
The thing works like a charm! It hasn't worked this well for a decade!
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squeal and chirping while in risne / spin mode
10 of 10 people
found this instruction helpful.
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Thomas from GRAIN VALLEY, MO
- Really Easy
- 30 - 60 mins
-
Nutdriver
Removed belt cover from bottom of the transmission , remove old belt, clean the pulleys ,and re install new belt. The new belt fits tighter so it did a few time to get the belt fully seated. Re install belt cover.
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Washer wouldn't start - Flashing Lid Light
13 of 20 people
found this instruction helpful.
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Marc from HOPE MILLS, NC
- Easy
- 30 - 60 mins
-
Screw drivers
I checked out the reviews and the recommendation of these "professionals", replaced the part easy enough when it came in. However, it didn't solve the problem. Got an actual professional to come in and see what the problem was, and they determined that gear oil was being leaked and it wasn't worth replacing.
Tried to get a re ... Read more fund and return the part. Was told absolutely not. The money back guarantee is a lie.
Tried to get a re ... Read more fund and return the part. Was told absolutely not. The money back guarantee is a lie.
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Top half of agitator wasn't moving
10 of 11 people
found this instruction helpful.
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Debra from Orange, CA
- Really Easy
- Less than 15 mins
-
Socket set
First, I wrestled off the top cap of the agitator. Then, I unscrewed the bolt and took out the cam. I noticed that the agitator dogs were worn smooth. I replaced them, put it all back together and VOILA! I bought the whole agitator kit, not knowing what I was going to find, because I wasn't a Magtag repair woman. It ended up that the cam
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that came in the kit was too big for my washer anyway. Luckily, all I needed was 4 plastic dogs. The price of the whole kit was so inexpensive anyway, it was no big deal. Especially because, I was looking to buy a new washer or a big repair bill. This website is great! Thank you.
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The main knob insert snapped.
11 of 16 people
found this instruction helpful.
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Larry from HICKORY, NC
- Very Easy
- Less than 15 mins
Nothing to it. Just remember to put the insert in the knob, NOT on the selector stem. Line up the flat part of the insert with the flat part of the stem and push the knob in place.
Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicat ... Read more es the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.
Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicat ... Read more es the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.
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wash machine walked
9 of 10 people
found this instruction helpful.
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Elzoria from FROSTPROOF, FL
- Easy
- 30 - 60 mins
-
Nutdriver, Pliers
watch utube instruction.easy repair
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Wouldn’t drain pump made loud noise
10 of 13 people
found this instruction helpful.
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REED from BUCHANAN, NY
- Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Wrench (Adjustable)
Removed old drain pump and found a sock in the inlet - must have burned out pump because after removing it pump was still defective. Installed new pump in about 30 minutes and off to the races no more issues
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replaced drain hose that was missing
12 of 20 people
found this instruction helpful.
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Delmar from EAST TROY, WI
- Really Easy
- 30 - 60 mins
-
Pliers
slipped the new drain hose on and with locking plyers slipped the wire clap in place after three trys
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With full load, clothes were not agitating correctly - very little action or movement of the upper agitator section.
8 of 8 people
found this instruction helpful.
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Douglas from Lancaster, CA
- Easy
- 15 - 30 mins
-
Screw drivers, Socket set
Took off softener dispenser, pried off top of agitator, removed bolt from top of agitator.
Then pulled out the agitator assembly for easier access.
Used screwdriver to brake small plastic keepers holding secondary agitator ratchet clutch to the secondary agitator.
Assembled and inserted new ratchet mechan ... Read more ism in the top of the agitator, making sure 4 small square pegs protruding from the end of the new assembly fully entered into mating holes on the secondary agitator.
Placed the agitator back on the agitator post and installed and secured bolt. Replaced cap and installed softener dispenser.
Then pulled out the agitator assembly for easier access.
Used screwdriver to brake small plastic keepers holding secondary agitator ratchet clutch to the secondary agitator.
Assembled and inserted new ratchet mechan ... Read more ism in the top of the agitator, making sure 4 small square pegs protruding from the end of the new assembly fully entered into mating holes on the secondary agitator.
Placed the agitator back on the agitator post and installed and secured bolt. Replaced cap and installed softener dispenser.
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Top section of the agitator would not work properly
12 of 20 people
found this instruction helpful.
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James from Crownsville, MD
- Really Easy
- 15 - 30 mins
-
Screw drivers, Socket set
Removed the top cap, unbolted the agitator, lifted off the top section, removed old "dogs" and replaced new "dogs", reinstalled agitator and tested.
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Shaking extreme
7 of 7 people
found this instruction helpful.
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Barbara from RICHMOND, IN
- Really Easy
- 15 - 30 mins
-
Socket set
Per instruction sent with purchase
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I followed the video guide, which was excellent
7 of 7 people
found this instruction helpful.
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Richard from NAPLES, FL
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver
I followed the instructions, however I did not have a spot to hold the bar temporarily, so I drilled a hole in the corner frame to hook them in at the front of the machine. All else was easy and according to the video.
Machine works great now.
Machine works great now.
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