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Dispenser Auger Drive WR02X11941

Official part for General Electric, Hotpoint, Kenmore

★★★★★
★★★★★
(6)

Really Easy 

15 - 30 mins 

963708-1-M-GE-WR02X11941 -Dispenser Auger Drive
Part Location Diagram of WR02X11941 GE Dispenser Auger Drive
See part 365 in the diagram
963708-1-S-GE-WR02X11941 -Dispenser Auger Drive 360 view
( Grid squares measure 1x1 inch )
963708-1-S-GE-WR02X11941 -Dispenser Auger Drive 963708-2-S-GE-WR02X11941 -Dispenser Auger Drive 963708-3-S-GE-WR02X11941 -Dispenser Auger Drive 963708-1-S-GE-WR02X11941 -Dispenser Auger Drive 360 view
Part Location Diagram of WR02X11941 GE Dispenser Auger Drive
Price Match
OEM badge Official OEM Part
$26.37
In Stock
Order now and your part arrives by Oct 25
 Fits your ESS25LSMABS!

About This Part

What it does. Why it matters. Everything you need to know for an easy fix.

Dispenser Auger Drive Specifications

This part drives the auger to rotate.
Part #WR02X11941
Manufactured by GE for General Electric, Hotpoint, Kenmore

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Genuine OEM: Original Parts. Lasting Repairs.

Because quality isn't optional.

OEM stands for Original Equipment Manufacturer. This means that the company who made your appliance is also supplying the replacement part.

How Buying OEM Parts Can Save You Time and Money
Features OEM Generic
Genuine brand name
Guaranteed to fit
Superior Quality
Long term value

About this fix

Common problems and models this part fixes.

Really Easy 

15 - 30 mins 

Rated by verified customers

What this part fixes:
  • Ice maker won’t dispense ice
Works with the following products:
  • Refrigerator
Part# WR02X11941 replaces these:
AP3795799, 1091540, WR02X10565, WR2X10565

Customer Reviews

Real ratings from other people who bought this part.

Average Rating:

★★★★★
★★★★★
6 Reviews
4.7

Out of 5

  • 5 Stars
    5
  • 4 Stars
    0
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Star
    0

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★★★★★
★★★★★
NANCY P - January 29, 2019
  Verified Purchase
Simple repair ...worked just as represented.
Fast shipping ...right part...easy repair.
★★★★★
★★★★★
London D - November 3, 2018
  Verified Purchase
Easy Peasy Lemon squeezee
I got exactly what I ordered and now I have ice dispensing again
★★★★★
★★★★★
Mary W - March 29, 2023
  Verified Purchase
Easy ordering
Easy ordering. The part was exactly as described and worked perfectly.
★★★★★
★★★★★
Stanley R - March 26, 2019
  Verified Purchase
Auger drive unit
Part fit exactly and cured the problem.
★★★★★
★★★★★
Liz G - May 13, 2020
  Verified Purchase
As expected
Ice maker works. ??
★★★★★
★★★★★
Doug C - August 17, 2018
  Verified Purchase
Auger
The part can strip easily if the motor shaft is worn. Best to buy a new motor with this part.
  • 1

Repair Tips

See how others fixed this model. Time, tools, difficulty, and steps that lead to victory!

Really Easy 

15 - 30 mins 

Average repair rating from 6 real customers like you

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  • 1

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Sorry, we couldn't find any existing installation instruction that matched.
Crusher Motor Striped Want Turn Auger
3 of 4 people found this instruction helpful.
  • NATHANIEL from PEARLAND, TX
  • Easy
  • 15 - 30 mins
  • Nutdriver
Unplug refrigerator. Use nutdriver to take two srews out that were holding on the housing. Unplug electric plug and pull out motor and housing. Use hacksaw to cut thru auger holder. Motor will be free to take off,disconnect two wires. Use nutdriver to take out three srews holding motor. Take back cover off and put new motor in cover and reverse procedure. Used new auger wih new motor. Saved big bucks by during this job myself.
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ice dispenser motor stripped threaded end
3 of 6 people found this instruction helpful.
  • Brian from Watertown, NY
  • Really Easy
  • 15 - 30 mins
  • Nutdriver
Removed dispenser replaced motor and replaced ice dispenser
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Ice dispenser was not dispensing ice
29 of 45 people found this instruction helpful.
  • Paolo from Escondido, CA
  • Really Easy
  • 15 - 30 mins
  • Nutdriver
I unplugged the fridge before I did the repair. Took out the ice bin, then I took out the two screws located at each side of the plate that holds the dispenser motor using a nut driver. I then disconnected the whole assembly from the wiring harness in the freezer. Took out the two screws (one on top and one on the bottom) that holds the plastic back cover of the assembly,popped out the back cover. I used the hack saw to cut the shaft of the motor because the auger drive has a reverse thread and won't come off from the motor. I then took out the three screws that hold the motor to the plate and disconnected the wiring that's attached to it noting which wire go where. Put in the new motor, the auger drive, reconnected the wires, put the back cover on, reconnected the wiring harness to the freezer and attached the whole assembly in the freezer. Done!
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ice auger drive stripped out, solenoid burned out
21 of 38 people found this instruction helpful.
  • Sheila from Robeline, LA
  • Really Easy
  • 15 - 30 mins
  • Screw drivers, Wrench (Adjustable)
removed ice tray, removed drive unit. removed solenoid and replaced, screwed on auger drive. reinstalled drive assembly. replaced ice tray. job done.
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Ice would not dispense
10 of 17 people found this instruction helpful.
  • Henry from Larose, LA
  • Really Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
By reading another customers tip I decided that my problem was the exact same. I had to order the entire motor not just the auger because the motor shaft was stripped. Once you remove the motor, hold the shaft with a pair of vise grips and use a screw driver to turn the auger off clockwise. The threads are reversed. The new auger screws easily onto the new motor counterclockwise and installing back into the fridge was a snap.
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ice crusher and dispenser stopped working
14 of 20 people found this instruction helpful.
  • Andrew from Bothell, WA
  • Easy
  • 15 - 30 mins
  • Nutdriver
The motor shaft stripped and the drive auger spun in place instead of driving the auger to rotate. I had to purchase an entire motor even though the motor itself worked fine. The shaft being stripped had to be hacked off to get the motor out of the assembly. New motor installed, new drive auger installed. Works fine.
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  • 1

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This Part Also Fits These Models

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Dispenser Auger Drive
$26.37
In Stock
✖
Stock Status

In Stock

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On Order

Item is not in stock and usually ships 3-5 business days from the time you place your order.

Special Order

Item is not in stock and usually ships 10-15 business days from the time you place your order.

NLA - No Longer Available

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