Spring WPW10337934

Unplug (disconnect power)
Shut off water
Disconnect water supply line
Clean up any water spills
Remove clips holding air gap hose and wire inside cabinet.
Open dishwasher door and remove two screws that secure dishwasher to cabinet (these are at top of door opening).
With door closed, remove panel under d ... Read more oor (this has a screw clamp on each side that requires a quarter turn to release).
Lower the dishwasher as necessary to provide vertical clearance by adjusting leveling legs.
Pull dishwasher out from under counter (grip from under door) far enough to expose springs (one on each side). Take care to feed all connecting lines smoothly through cabinet opening.
Note how existing springs are installed.
Install new spring in the same fashion as the old spring was installed.
Test the door operation.

Push unit back under counter taking care to draw connecting lines back through cabinet opening.
Readjust leveling legs as needed.
Reattach unit to counter top.
Reattach water supply and open valve.
Check for water leaks both at valve and under unit, fix as necessary.
Replace panel under door.
Replace any clips inside cabinet.
Reconnect power

Did the repair, but needed one extra step not described in video:

I followed the directions on the PartSelect Youtube video - very helpful! I do believe the heating element was the original culprit, as it had a "burn" area about the size of a dime that caused it to almost break into two parts. Obviously a point of failure.
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BUT - after replacement, it still did not solve the problem of the dishes not drying.

After much web searching, I tried the diagnostic mode on the dishwasher, and that did a hard reset of the logic board and FIXED the problem.

So in all, it required both a new heating element AND a hard reset via diagnostic mode.