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ZWE23PSHKSS General Electric Refrigerator - Instructions

All Instructions for the ZWE23PSHKSS
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my refigerator was warm but the freezer was cold and working correcttly
I went to a GE repair center to explain my problem, the service center reccomended that I have a techinician come out o look at it. $75.00 for the visit and what ever labor and materials wuld cost.

I went on line to see if there were others having this same problem and found that there were many with the same problem.

After reading some of the ways that people found out what was wrong ...it became a matter of three components, the timer, heater or thermostat.

I tried the most common component and the less expensive one first , the thermostat switch I installed it very easily snipping two wires and attaching the news using wire nuts I used the diagram on this website to pinpoint the component and there has not been a problem since.
Parts Used:
Temperature Sensor
  • michele from North Smithfield, RI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
273 of 343 people found this instruction helpful.
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refrigerator was getting too cold
I removed the old temperature sensor by cutting the wires. I attached the wires of the new sensor with wire nuts and mounted it in the same bracket.
Parts Used:
Temperature Sensor
  • Larry from Menomonie, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
144 of 200 people found this instruction helpful.
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fridge side freezes some items
went to your website and viewed exploded view to find the sensor( there are two I just picked one to replace for now), pried the cover off carfully and pulled out the sensor. I snipped the wire in the middle leaving plenty to work with. I shortened the wire on the new piece, spliced the wires together and with some 3M rubberized, tape wrapped them up, replaced the sensor back into the cover and snapped in place.
Parts Used:
Temperature Sensor
  • Anthony from Murfreesboro, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
54 of 75 people found this instruction helpful.
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freezer cold / fridge warm
put fridge into test mode, failed One sensor. Took it out, Tested it, Ordered part also picked up splice kit from electric store spliced it truned on and good to go
Parts Used:
Temperature Sensor
  • Mark from Mancos, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
46 of 54 people found this instruction helpful.
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Freezer would not defrost correctly
Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to, and temps have settled in at specified temps.
Parts Used:
Temperature Sensor
  • Michael from Milton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
32 of 34 people found this instruction helpful.
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Ice & Ice Cream would melt and refreeze
Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.
Parts Used:
Temperature Sensor
  • Joe from Suffolk, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
30 of 34 people found this instruction helpful.
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Freezer and fresh food section getting warm due to inside coils frosting over.
No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged refridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.
Parts Used:
Temperature Sensor
  • John from Windham, NH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
23 of 29 people found this instruction helpful.
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Top of frig would not cool. Now temperature display in in sync with the 37 degree setting I adjusted it to.
removed frig bottom long drawer, removed the 2 narrower drawers above that. removed 2 plastic plates above the long drawer and unplugged pigtail. removed lower drawer slides and the back coil cover. removed small shroud that contained the fan pigtail and then removed the fan and replaced with the new one. fixed cooling issue and took 10 minutes from start to finish.
Parts Used:
Refrigerator Evaporator Fan Motor
  • david from SMYRNA, GA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
12 of 13 people found this instruction helpful.
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Refrigerator would warm up while freezer got colder
Repair man thought it was the control board and an issue with a relay on the board. Purchased the new board but found out the board was fine, and it was the recirculating fan that would go out intermediately.

Tried ordering that part from Part Select since they have been great, but GE discontinued the part and their was not a replacement available. After much research, found the new replacement part number and ordered that, it went in quickly and for now seems to have solved the problem.
Parts Used:
Electronic Control Board
  • Richard from CHEBOYGAN, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
6 of 6 people found this instruction helpful.
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Replacement of Evaporator Fan
Move the refrigerator away from the wall.
Disconnect the refrigerator.
Remove bottom drawer.
Remove two criisper drawers.
Remove crisper drawer slides, one bolt near the front of each slide.
Push slides off pin at back.
Remove bottom panel at the back of the refrigerator to access fan.
Remove fan, held with a couple of screws.
Remove rubber gasket from around old fan and put the gasket around new fan.
install new fan and bolt in place.
Replace lower panel at back at back of refrigerator.
Reinstall drawer slides, hook at back and bold at front
Reinstall drawers.
Reconnect refrigerator power.
Push refrigerator back in place and adjust feed to hold in place.
Parts Used:
Evaporator Fan Motor
  • David from Coppell, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers
6 of 7 people found this instruction helpful.
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LAMP WAS BURNED OUT
EXCHANGED THE LED LAMP ASSEMBLY. ONLY DO ONE AT A TIME AS THEY ARE WIRED IN SERIES!
Parts Used:
COVER LED Assembly
  • DON from SAN ANTONIO, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
4 of 4 people found this instruction helpful.
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Broken water filter appliance
Literally turned off the water to the refrigerator, disconnected the lines from the back and took one screw loose from the inside of the unit. Slid out old filter connection and slid in the new one and did reverse process.
Parts Used:
FILTER MANIFOLD
  • William from BLUE RIDGE, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Dairy bin did not come with the refrigerator
Slipped into place easily.
Parts Used:
Refrigerator Dairy Bin, Right
  • James from KYLE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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While cleaning, I Broke the glass that tops the 2 vegetable drawers.
The glass fits easily under a plastic ridge that is the frame holding the 2 vegetable drawers below. Slide the back side of the glass under the ridge, and then gently place the front of the glass in the groove where it goes on top of the vegetable drawers.
Its Super simple, and takes literally 30 seconds to complete.
Parts Used:
GLASS Vegetable PAN
  • Joanne from YORBA LINDA, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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Lights in the refrigerator were very dim
I determined one of the five LED lights in the refrigerator was dead by swapping it with a working one. The refrigerator lights are wired in series and if one of the lights is dead the remaining ones turn on, but very dim. I called PartSelect.com and thanks to their help we determined the correct part to order which is the oval-shaped cover LED assembly which includes the cover, LED, and female connector. The part from PartSelect arrived in three days. The oval-shape LED plastic Cover assembly is mounted on the refrigerator and held by a couple of side latches. First unplug the refrigerator and then proceed to lightly pry the oval-shaped cover side facing the rear of the refrigerator with your finger nail to remove it. With the LED cover removed you can then press on the LED connector tab to slide it off. Now slide the female connector of the replacement part to the refrigerator male connector and snap the oval-shape plastic cover onto the refrigerator receptacle and then plug it back to its outlet. Now all the lights in the refrigerator should light up brightly! That's all folks. Hope this helps. Good luck. Yours truly.
Parts Used:
FREEZER LED AND COVER
  • Elias from PARKER, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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All Instructions for the ZWE23PSHKSS
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