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ZSGS420DMDSS General Electric Refrigerator - Instructions

All Instructions for the ZSGS420DMDSS
1 - 15 of 511

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my refigerator was warm but the freezer was cold and working correcttly
305 of 404 people found this instruction helpful.
  • michele from North Smithfield, RI
  • Really Easy
  • 15 - 30 mins
  • Pliers
I went to a GE repair center to explain my problem, the service center reccomended that I have a techinician come out o look at it. $75.00 for the visit and what ever labor and materials wuld cost.

I went on line to see if there were others having this same problem and found that there were many with the same problem.
... Read more />After reading some of the ways that people found out what was wrong ...it became a matter of three components, the timer, heater or thermostat.

I tried the most common component and the less expensive one first , the thermostat switch I installed it very easily snipping two wires and attaching the news using wire nuts I used the diagram on this website to pinpoint the component and there has not been a problem since.
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Replace water filter
226 of 350 people found this instruction helpful.
  • Alfred from Novato, CA
  • Really Easy
  • Less than 15 mins
Unscrew old filter and remove(counterclockwise). Line up arrow on new filter with arrow on connection housing. Turn clockwise till resistance met. Do not overtighten. Follow directions. Simple.
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refrigerator was getting too cold
149 of 218 people found this instruction helpful.
  • Larry from Menomonie, WI
  • A Bit Difficult
  • 15 - 30 mins
I removed the old temperature sensor by cutting the wires. I attached the wires of the new sensor with wire nuts and mounted it in the same bracket.
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Internal water lines brittle, cracked, leaking
119 of 139 people found this instruction helpful.
  • Marty from West Bloomfield, MI
  • Easy
  • 30 - 60 mins
  • Nutdriver, Wrench (Adjustable)
First of all, the larger white plastic tubes in this thing are 5/16" OD, which no plumbing store seems to stock. At the lower left rear end there are 2 tubes, one for water and one for ice, that are doomed to fail being in proximity of a heat source - they essentially get cooked to the point of becoming brittle and cracking. The smaller tube and union can be easily found, but do yourself a favor if the larger one cracks and order the plastic tube and water tube union here, and just cut off the brittle part and amend the old tube using the union.
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Evaporator motor sounded like wind in the trees howling
112 of 139 people found this instruction helpful.
  • DOUG from MARYSVILLE, OH
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver, Screw drivers
I had to remove all of the shelves.....part of the ice maker.....the rear cover over the freezer coils.....There were two wires that came from the back of the freezer that were also incorporated with the fan motor plug from the factory....This caused me to cut all of the wires from the new motor and soider them to the existing plug and sh rink wrap the connections. If GE would have supplied two new ends I could have cut only those wires added the ends and inserted them into the new motor plug thus eliminating an extra hour and a soildering iron,,,,In my case not a big deal however not a project for those who have trouble with repairs using these type of tools.
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Sticking Light Switch
122 of 178 people found this instruction helpful.
  • Jonathan from Lilburn, GA
  • Really Easy
  • Less than 15 mins
  • Pliers, Screw drivers
I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the c atch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.
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Warm freezer and no ice
95 of 133 people found this instruction helpful.
  • Paul from Suwanee, GA
  • Easy
  • 30 - 60 mins
  • Nutdriver
This story starts with a GE side-by-side refrigerator that has always had wide temperature swings and a temperamental water dispenser. The ice maker was not making ice, and the built in digital thermometer showed it was running warm. I suspected that the heat exchanger was full of dust and so looked there. What I found was that the con denser tank was hot to the touch and the fan wasn’t running. As an experiment, I aimed a fan at the it for a while I saw that the freezer temperature dropped back to normal.
.The fan is marked as 11.2 DC so I checked for voltage at the fan and found some. With three wires and no wiring diagram I wasn’t sure this answered all the questions, but hooking the fan to a 12 volt power supply didn’t get it to spin.
I priced parts at a couple websites before using partselect.com . They also have a good diagram to look at (Sears diagrams are really poor). I ordered the part with 2-day shipping; it arrived on time, was correct and fixed the problem.
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fan not running
75 of 105 people found this instruction helpful.
  • Ray from Bensalem, PA
  • A Bit Difficult
  • 15 - 30 mins
  • Nutdriver, Socket set
Removed rear and front grills,brushed and vacuumed area- probably caused the fan motor to fail- unplugged fan, removed fan,motor,and shroud in 1 piece, carefully slipped fan off motor shaft, unscrewed shroud and motor. assembled in reverse order. Frige is in tight area, .I'll now roll it out and clean often
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The evaporator fan motor stopped running, freezer was warmer than normal
66 of 88 people found this instruction helpful.
  • David from Romeo, MI
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Pliers
First ,I placed all the frozen food from the freezer into the lower fridge compartment. Removed the main shelf. Removed the ice cube tray shelf. Removed the center plastic covers using a nut driver. Removed the complete inside back wall of the freezer to get access to the fan. Simply removed about 5 screws, and cut 3 tie straps that held the wiring in place. Unplugged the fan connector and removed fan with its brackets and placed them on the kitchen table. Then used the nut driver to remove 2 screws which hald the fan to its bracket. Simply pulled off the fan blades and pressed them onto the new motor. Mounted new motor onto the bracket. Reinstalled the fan assembly back into freezer. Reconnected the wiring and the fan began to run... BE CAREFUL NOT TO TOUCH THE FAN WITH YOUR FINGERS!
Finally replaced all the covers, panels, and shelf etc. and everything is once again nice and cold.
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fridge side freezes some items
55 of 77 people found this instruction helpful.
  • Anthony from Murfreesboro, TN
  • Really Easy
  • Less than 15 mins
  • Screw drivers
went to your website and viewed exploded view to find the sensor( there are two I just picked one to replace for now), pried the cover off carfully and pulled out the sensor. I snipped the wire in the middle leaving plenty to work with. I shortened the wire on the new piece, spliced the wires together and with some 3M rubberized, tape wr apped them up, replaced the sensor back into the cover and snapped in place.
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freezer cold / fridge warm
46 of 54 people found this instruction helpful.
  • Mark from Mancos, CO
  • Easy
  • 30 - 60 mins
  • Screw drivers
put fridge into test mode, failed One sensor. Took it out, Tested it, Ordered part also picked up splice kit from electric store spliced it truned on and good to go
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Water dispenser leaked - tubing broke
48 of 65 people found this instruction helpful.
  • Thomas from Poway, CA
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
Ordered parts from another vendor - got wrong parts (1/4 in parts instead of 5/16 in parts). With your parts, I just cut out the bad portion of the tubing, and replaced it using the 2 union connectors. Thanks.
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The freezer was whining and growling like a baby
43 of 54 people found this instruction helpful.
  • James from Madison, CT
  • A Bit Difficult
  • 1- 2 hours
  • Nutdriver
I replaced the motor that runs the fan in the freezer compartment. Had to remove a number of shields to get to the fan and then some wires and screws to get at the motor. It came with a plug with 4 wires in it and I was supposed to pull 2 wires out of the old plug and place them in the new plug. Long story short the pins would not extr act from the plug and the wiring harness was molded in solid plastic, so I ended up cutting the 4 wires to the motor and splicing in the new one and taping them with electrical tape. So far no more moaning and the ice cream is still hard, so I think we nailed it.
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Halogen bulb beneath microwave lighting the stovetop burned out after 9 mo.
41 of 52 people found this instruction helpful.
  • Edward from Averill Park, NY
  • Easy
  • Less than 15 mins
  • Screw drivers
Unscrewed the light cover beneath the microwave with a phillips head screwdriver. The bulb is very tiny and has 2 straight parallel prongs that slide into 2 small holes. Grab bulb from both sides with each hand firmly and slide STRAIGHT out (no twisting or pushing). Don't worry about breaking even though it may take a fair amount of pr essure to pull out. New bulb arrived within a couple of days. Due to high shipping cost, suggest buying 2 or more bulbs at once. Bulb is often used as a kitchen night light so that is probably why I only got 9 months out of it.
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Trying to defrost the water line in the refrigerator door I melted (deformed) the plastic parts.
47 of 71 people found this instruction helpful.
  • STEVEN from CLARKSVILLE, TN
  • Easy
  • 15 - 30 mins
  • Screw drivers
I carefully removed the trim from around the dispenser area then freed the catches in the top of the electronic card. I leaned the card forward and disconnected the electrical connections, then removed the card. I removed the four screws holding the shield to the door and removed the shield. Then I removed the funnel from the shield an d removed the spring from the old funnel and placed it on the new one. I removed the light and socket from the old shield and installed the in the new one, then installed the new funnel on the new shield, used the four screws to install the assembly on the door and replaced the trim piece.
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All Instructions for the ZSGS420DMDSS
1 - 15 of 511