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ZISS42NCBSS General Electric Refrigerator - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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Leaking water valve
8478 of 12456 people
found this instruction helpful.
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James from Centerville, OH
- Easy
- Less than 15 mins
-
Nutdriver, Socket set, Wrench (Adjustable)
Removed black cardboard covering on back of refrig with nut driver (6 screws), turned off water supply to pump, removed cooper waterline to pump with adjustable wrench, removed 1 screw holding pump to refrigerator, removed plastic waterline from pump by turning hose counter clockwise. Inserter plastic water line in new pump by screwing li
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ne in clockwise, pushed orange plastic stop around waterline into pump, connected cooper water line to pump first wrapping threads on pump with teflon plumbers tape, reinstalled pump to refrig and cardboard back on refrig with 6 screws.
One side note:.
This is the second pump which has burst at the blue plastic seam in seven years.
One side note:.
This is the second pump which has burst at the blue plastic seam in seven years.
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Water dispenser did not work (ice-maker did work)
91 of 106 people
found this instruction helpful.
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Alan from Houston, TX
- Easy
- 30 - 60 mins
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Nutdriver, Pliers, Screw drivers
This is a side-by-side frige with water and ice dispenser in the left freezer door. I first checked for possible water line freezing in the freezer door or in the water chiller area (behind the vegetable drawers) as described in e-articles I had read, but this did not appear to be the problem. I found two solenoid valve pairs; one that
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routes dispenser or ice-maker water to the filter and the other that routes the water to the end device. I ran a couple of tests on the solenoid valves and found that the first inlet valve that sends water to the filter did not work, but the second valve that relays the water to the dispenser was still working. By temorarily connecting the wiring for the dispenser solenoid to the functioning ice-maker solenoid, I confirmed that the wiring and switch were working properly and that the problem must be the solenoid itself (it also still hummed when the dispenser button was pressed). The entire quad solenoid valve assembly can be pulled out after removing the one hex-screw on the back of the frige (the assembly is all held together with a bracket). I disconnected the wiring connector to the solenoid valves. I disconnected the plastic water tubing by pushing it toward the fitting and then depressing the tubing inlet ring to release the tubing. I removed the two screws holding the solenoid valve and replaced it.
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ice stalactites were drooling out of the icemaker and gumming up the cubes in the receiving tray.
91 of 132 people
found this instruction helpful.
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Gerald from Benicia, CA
- Easy
- 15 - 30 mins
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Nutdriver, Screw drivers
I first shut off water flow to the fridge. Examination of the package (which was not exact in appearance to the original) demonstrated that the electrical connectors were well-insulated so I arrogantly and successfully proceded without disconnecting the power. My fridge is old enough that the model doesn't appear exactly on anyone's list
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so I wasn't alarmed that it took an extra 10 minutes or so to noodle out how to adapt the slightly different inlet cowling and electrical cord with extension, but the device is pretty simple.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
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Ice maker stopped working
84 of 117 people
found this instruction helpful.
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Dan from West Bloomfield, MI
- Really Easy
- Less than 15 mins
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Nutdriver
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.
The icemaker started making ice very soon after turning the unit on.
The icemaker started making ice very soon after turning the unit on.
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broken ice maker part
78 of 107 people
found this instruction helpful.
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Laura Beth from Mandeville, LA
- Really Easy
- Less than 15 mins
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Screw drivers
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple
Simple
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water leak on the water valve
44 of 65 people
found this instruction helpful.
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JAMES from LEDGEWOOD, NJ
- Really Easy
- 15 - 30 mins
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Screw drivers, Wrench (Adjustable)
I had noticed water on the front left of the fridge on the floor.I thought it was the drain in the freezer so i poured hot water with baking soda into the drain but it didn't help..I pulled the fridge out and saw water dripping from the water valve solenoid.I searched the web for parts and found Parts select.com.I found the part quickly a
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nd they had pictures from all angles to assure me that it was the exact part which was great.The transaction on line was simple and the part came the next day.I will definitly use this sight again
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Ice maker quit making ice
40 of 53 people
found this instruction helpful.
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Jeffrey from Bluefield, WV
- Really Easy
- 30 - 60 mins
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Nutdriver
the first thing i did was replace the water valve at the bottom of the refrigerator but that didn't work so then i spent more time researching the problem on your site and your diagnostic said to replace the ice maker so i ordered it, took the old one out, plugged the new one in and we had ice the next day.
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Quit making ice.
37 of 49 people
found this instruction helpful.
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Joe from Brentwood, TN
- Really Easy
- 15 - 30 mins
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Screw drivers
There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.
Other than the two-screw problem, it was easy.
Other than the two-screw problem, it was easy.
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Leaking Water
37 of 50 people
found this instruction helpful.
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Paul from Danvers, MA
- Easy
- 15 - 30 mins
-
Screw drivers, Wrench (Adjustable)
Unplugged frig. Turned off water supply to pump. Removed black cardboard covering on back of frig with nut driver (6 screws).
Took digital photo of assembly to confirm reassembly position.
Removed copper waterline to pump with adjustable wrench. Removed 1 screw holding pump assembly to refrigerator. Pulled assembly o ... Read more ut of the frig. Unscrewed two small black screws on a second bracket. Pulled old pump further out of frig. Unplugged two connectors. Removed plastic waterline from pump by turning hose counter-clockwise and gently pulling.
Inserted plastic water line into new pump by turning line in clockwise and it pushing into orange plastic stop. Reconnected two electrical connectors. Reconnected bracket to pump with two small black screws. Gently pushed assembly back into the frig and reconnected pump assembly to the frig with 1 screw. Reconnected copper water line to pump first wrapping threads on pump with Teflon plumbers tape.
Turned on water to check for leaks. Installed cardboard back on frig with 6 screws. Plugged in frig.
NOTE. My new pump assembly had the electrical connectors reversed. Take care to pair up the correct colored connectors.
Took digital photo of assembly to confirm reassembly position.
Removed copper waterline to pump with adjustable wrench. Removed 1 screw holding pump assembly to refrigerator. Pulled assembly o ... Read more ut of the frig. Unscrewed two small black screws on a second bracket. Pulled old pump further out of frig. Unplugged two connectors. Removed plastic waterline from pump by turning hose counter-clockwise and gently pulling.
Inserted plastic water line into new pump by turning line in clockwise and it pushing into orange plastic stop. Reconnected two electrical connectors. Reconnected bracket to pump with two small black screws. Gently pushed assembly back into the frig and reconnected pump assembly to the frig with 1 screw. Reconnected copper water line to pump first wrapping threads on pump with Teflon plumbers tape.
Turned on water to check for leaks. Installed cardboard back on frig with 6 screws. Plugged in frig.
NOTE. My new pump assembly had the electrical connectors reversed. Take care to pair up the correct colored connectors.
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ice maker leaked water slowly and froze the cubes together
41 of 62 people
found this instruction helpful.
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Steven from Cave Creek, AZ
- A Bit Difficult
- 1- 2 hours
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Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
The replacement ice maker that GE supplies for my old refrigerator is a little different than the original. The electrical plug changed from a round plug to a square one. They include an adapter for it, but DON'T USE IT. There's not enough room for the bulky cord and connector. I got a much cleaner installation by taking apart the old and
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the new ice maker, and then splicing in the old connector into the new ice maker. You need to carefully unscrew a circuit board inside to wire it in, and it'll be more secure if you solider 3 wires instead of using crimp connectors. The instructions also tell you to use your old 'ice breaker', but it won't fit on the new ice maker. I just left the new ice maker's ice breaker on, and it seems to work perfect.
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water dispenser in door failed to dispense water
31 of 34 people
found this instruction helpful.
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Robert from El Paso, TX
- Easy
- 15 - 30 mins
-
Screw drivers, Wrench set
Unplugged refrigerator from electrical outlet for safety and turned off water supply valve. Removed the four metal screws that hold the access cover on the rear of the refrigerator. Then removed single metal screw attaching water valve and bracket assembly. Unplugged wire harness from the water valve and assembly then pressed down on c
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olored o-rings to detach the four plastic water lines from the water valves. Used open end wrench to disconnect main water supply line from the water valve.
Pressed down on colored O-rings to install the four plastic water lines to new water valve and bracket assembly. Wrapped plumbing tape on threads of inlet valve and and used open end wrench to attach main water supply line to new water valve and bracket assembly. Attached wiring harness to new water valve and bracket assembly. Mounted new assembly to refrigerator with single metal screw. Turned on water supply valve and checked for leaks. Plugged in refrigerator to electrical outlet and tested water dispenser. Replaced access cover on rear of refrigerator with four mounting screws.
Pressed down on colored O-rings to install the four plastic water lines to new water valve and bracket assembly. Wrapped plumbing tape on threads of inlet valve and and used open end wrench to attach main water supply line to new water valve and bracket assembly. Attached wiring harness to new water valve and bracket assembly. Mounted new assembly to refrigerator with single metal screw. Turned on water supply valve and checked for leaks. Plugged in refrigerator to electrical outlet and tested water dispenser. Replaced access cover on rear of refrigerator with four mounting screws.
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Ice was melting and freezing in bucket
33 of 42 people
found this instruction helpful.
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John from Lodi, CA
- Really Easy
- Less than 15 mins
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Nutdriver
Frig and freezer were defrosting and refreezing other than normal. Home warranty contractor told me ice maker was faulty. Purchased new ice maker. Unplugged frig, loosened 2 screws with nut driver. unplugged old ice maker, lifted old ice maker out. Took old fill cup off old unit and put on new unit since new fill cup was a different size.
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Swapped ice maker insert from old to new unit. Plugged in new ice maker, slid over the 2 screws, tightened, and plugged in frig power. New ice maker works fine but still have defrosting and refreezing problem. Figure old ice maker probably works just fine. New contractor still trying to solve problem. Have had problems with this GE Monagram keeping proper temps since it was new in 2005, don't recommend it.
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Water had leaked out behind the refrigerator and seeped into the basement walls. Noticed the paint peeling off the walls and traced the problem to the refrigerator's leaky valve
33 of 46 people
found this instruction helpful.
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Ram from Atlanta, GA
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers, Socket set
The leak was obvious and I took out the cardboard backing. I closed the valve (water supply) to the water dispenser and ice maker.
With the screw drivers and socket set, I was able to take out the old valve and disconnect the hoses.
Since the part was identical to the leaky valve it was just a matter of reversing t ... Read more he steps. I had previously researched on the web to find the identical part and found a match at Partselect.com. I wish all my repair attempts turn out to be this easy. I wish GE had used better parts since this incident has set me back by several thousand dollars due to the water damage to the wooden floors, basement ceiling and walls.
With the screw drivers and socket set, I was able to take out the old valve and disconnect the hoses.
Since the part was identical to the leaky valve it was just a matter of reversing t ... Read more he steps. I had previously researched on the web to find the identical part and found a match at Partselect.com. I wish all my repair attempts turn out to be this easy. I wish GE had used better parts since this incident has set me back by several thousand dollars due to the water damage to the wooden floors, basement ceiling and walls.
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top of the valve ruptured
39 of 67 people
found this instruction helpful.
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Jeremy from Anniston, AL
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers, Socket set
Isolated water line. Remove water valve from harness. Disconnect water connections. Disconnect electrical connections. Removed valve. Installed new part. Reconnected water connections and electrical connections. Opened water line.
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Failed Icemaker
35 of 62 people
found this instruction helpful.
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GARY from PARRISH, FL
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers, Wrench set
Shut off power to the refrige. Removed old icemaker, using large hammer. Installed new unit.
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