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ZIPS360NNBSS General Electric Refrigerator - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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Freezer Fan
267 of 302 people
found this instruction helpful.
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Luis from College Station, TX
- Really Easy
- 15 - 30 mins
-
Screw drivers, Socket set
I removed two srews from the back panel inside fthe reezer compartment and the two that hold the air manifold/baffle? and pulled the baffle out. Then, I removed the two srews that hold the front part of the fan bracket behind the baffle and the back panel came out easily. Two more screws and one quick connect plug attached to the fan and
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I was done with removal. Insallation was even quicker, I slid the original fan right off the old motor and slid it on the new motor's shaft. Piece of cake! Thanks Partselect.
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Replace water filter
226 of 350 people
found this instruction helpful.
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Alfred from Novato, CA
- Really Easy
- Less than 15 mins
Unscrew old filter and remove(counterclockwise). Line up arrow on new filter with arrow on connection housing. Turn clockwise till resistance met. Do not overtighten. Follow directions. Simple.
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Evaporator motor sounded like wind in the trees howling
112 of 139 people
found this instruction helpful.
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DOUG from MARYSVILLE, OH
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Screw drivers
I had to remove all of the shelves.....part of the ice maker.....the rear cover over the freezer coils.....There were two wires that came from the back of the freezer that were also incorporated with the fan motor plug from the factory....This caused me to cut all of the wires from the new motor and soider them to the existing plug and sh
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rink wrap the connections. If GE would have supplied two new ends I could have cut only those wires added the ends and inserted them into the new motor plug thus eliminating an extra hour and a soildering iron,,,,In my case not a big deal however not a project for those who have trouble with repairs using these type of tools.
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Sticking Light Switch
122 of 178 people
found this instruction helpful.
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Jonathan from Lilburn, GA
- Really Easy
- Less than 15 mins
-
Pliers, Screw drivers
I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the c
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atch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.
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Warm freezer and no ice
95 of 134 people
found this instruction helpful.
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Paul from Suwanee, GA
- Easy
- 30 - 60 mins
-
Nutdriver
This story starts with a GE side-by-side refrigerator that has always had wide temperature swings and a temperamental water dispenser. The ice maker was not making ice, and the built in digital thermometer showed it was running warm. I suspected that the heat exchanger was full of dust and so looked there. What I found was that the con
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denser tank was hot to the touch and the fan wasn’t running. As an experiment, I aimed a fan at the it for a while I saw that the freezer temperature dropped back to normal.
.The fan is marked as 11.2 DC so I checked for voltage at the fan and found some. With three wires and no wiring diagram I wasn’t sure this answered all the questions, but hooking the fan to a 12 volt power supply didn’t get it to spin.
I priced parts at a couple websites before using partselect.com . They also have a good diagram to look at (Sears diagrams are really poor). I ordered the part with 2-day shipping; it arrived on time, was correct and fixed the problem.
.The fan is marked as 11.2 DC so I checked for voltage at the fan and found some. With three wires and no wiring diagram I wasn’t sure this answered all the questions, but hooking the fan to a 12 volt power supply didn’t get it to spin.
I priced parts at a couple websites before using partselect.com . They also have a good diagram to look at (Sears diagrams are really poor). I ordered the part with 2-day shipping; it arrived on time, was correct and fixed the problem.
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ice stalactites were drooling out of the icemaker and gumming up the cubes in the receiving tray.
91 of 132 people
found this instruction helpful.
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Gerald from Benicia, CA
- Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
I first shut off water flow to the fridge. Examination of the package (which was not exact in appearance to the original) demonstrated that the electrical connectors were well-insulated so I arrogantly and successfully proceded without disconnecting the power. My fridge is old enough that the model doesn't appear exactly on anyone's list
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so I wasn't alarmed that it took an extra 10 minutes or so to noodle out how to adapt the slightly different inlet cowling and electrical cord with extension, but the device is pretty simple.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
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Ice maker stopped working
84 of 117 people
found this instruction helpful.
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Dan from West Bloomfield, MI
- Really Easy
- Less than 15 mins
-
Nutdriver
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.
The icemaker started making ice very soon after turning the unit on.
The icemaker started making ice very soon after turning the unit on.
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broken ice maker part
78 of 107 people
found this instruction helpful.
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Laura Beth from Mandeville, LA
- Really Easy
- Less than 15 mins
-
Screw drivers
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple
Simple
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fan not running
75 of 105 people
found this instruction helpful.
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Ray from Bensalem, PA
- A Bit Difficult
- 15 - 30 mins
-
Nutdriver, Socket set
Removed rear and front grills,brushed and vacuumed area- probably caused the fan motor to fail- unplugged fan, removed fan,motor,and shroud in 1 piece, carefully slipped fan off motor shaft, unscrewed shroud and motor. assembled in reverse order. Frige is in tight area, .I'll now roll it out and clean often
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The evaporator fan motor stopped running, freezer was warmer than normal
66 of 88 people
found this instruction helpful.
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David from Romeo, MI
- Really Easy
- 15 - 30 mins
-
Nutdriver, Pliers
First ,I placed all the frozen food from the freezer into the lower fridge compartment. Removed the main shelf. Removed the ice cube tray shelf. Removed the center plastic covers using a nut driver. Removed the complete inside back wall of the freezer to get access to the fan. Simply removed about 5 screws, and cut 3 tie straps that held
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the wiring in place. Unplugged the fan connector and removed fan with its brackets and placed them on the kitchen table. Then used the nut driver to remove 2 screws which hald the fan to its bracket. Simply pulled off the fan blades and pressed them onto the new motor. Mounted new motor onto the bracket. Reinstalled the fan assembly back into freezer. Reconnected the wiring and the fan began to run... BE CAREFUL NOT TO TOUCH THE FAN WITH YOUR FINGERS!
Finally replaced all the covers, panels, and shelf etc. and everything is once again nice and cold.
Finally replaced all the covers, panels, and shelf etc. and everything is once again nice and cold.
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Loud Fan Motor
54 of 65 people
found this instruction helpful.
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Arthur from East Meadow, NY
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers
Unplug refrigerator.Remove the floor of the freezer box by removing the 4 philips head screws. Remove the cover over the fan by pulling it straight up and out. Remove the styrafoam duct by pulling it straight up and out. Remove the back wall of the freezer by removing the 4 philips head screws. Unplug fan. Remove the fan, bracket and all,
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by removing the two philips head screws on the back wall. Take the two halves of the bracket appart by removing the two hex head scews on the back of the bracket. Remove the "O" ring from the fan blade and remove the blade. There is a rubber grommet on both the front and back halves of the bracket. Make sure they are set properly in the brackets to secure and position the motor properly so the fan blade doesn't hit anything when it spins. Install the new motor onto the bracket the same way you took the old one off. Check the positions of the brackets, rubber grommets and motor to make sure they're properly installed and secure. Replace the "O" ring onto the fan blade and install it onto the new motor with a firm push on the center of the blade. Install the brackets and fan onto the back wall and plug in the new motor. Reinstall the back wall of the freezer box and make sure the motor is secure. Plug the refrigerator back in and check to make sure the fan blade doesn't hit anything while it's turning. Finish reassembling the freezer box.
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The freezer was whining and growling like a baby
43 of 54 people
found this instruction helpful.
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James from Madison, CT
- A Bit Difficult
- 1- 2 hours
-
Nutdriver
I replaced the motor that runs the fan in the freezer compartment. Had to remove a number of shields to get to the fan and then some wires and screws to get at the motor. It came with a plug with 4 wires in it and I was supposed to pull 2 wires out of the old plug and place them in the new plug. Long story short the pins would not extr
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act from the plug and the wiring harness was molded in solid plastic, so I ended up cutting the 4 wires to the motor and splicing in the new one and taping them with electrical tape. So far no more moaning and the ice cream is still hard, so I think we nailed it.
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Ice maker quit making ice
40 of 53 people
found this instruction helpful.
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Jeffrey from Bluefield, WV
- Really Easy
- 30 - 60 mins
-
Nutdriver
the first thing i did was replace the water valve at the bottom of the refrigerator but that didn't work so then i spent more time researching the problem on your site and your diagnostic said to replace the ice maker so i ordered it, took the old one out, plugged the new one in and we had ice the next day.
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Water if refigerator door is really slow. Ice making is really slow.
41 of 60 people
found this instruction helpful.
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Fred from Edgartown, MA
- Really Easy
- Less than 15 mins
Used by pass filter and problem disappeared. Of course wayer is now unfiltered. This is a GE design flaw. Also replacement filters are outrageously expensive and do not last long. We have good water here and I'll stick with the bypass.
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Quit making ice.
37 of 49 people
found this instruction helpful.
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Joe from Brentwood, TN
- Really Easy
- 15 - 30 mins
-
Screw drivers
There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.
Other than the two-screw problem, it was easy.
Other than the two-screw problem, it was easy.
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