ZIP360NHC (2017) General Electric Refrigerator - Instructions
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Replace water filter
226 of 350 people
found this instruction helpful.
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Alfred from Novato, CA
- Really Easy
- Less than 15 mins
Unscrew old filter and remove(counterclockwise). Line up arrow on new filter with arrow on connection housing. Turn clockwise till resistance met. Do not overtighten. Follow directions. Simple.
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Evaporator motor sounded like wind in the trees howling
112 of 139 people
found this instruction helpful.
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DOUG from MARYSVILLE, OH
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Screw drivers
I had to remove all of the shelves.....part of the ice maker.....the rear cover over the freezer coils.....There were two wires that came from the back of the freezer that were also incorporated with the fan motor plug from the factory....This caused me to cut all of the wires from the new motor and soider them to the existing plug and sh
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rink wrap the connections. If GE would have supplied two new ends I could have cut only those wires added the ends and inserted them into the new motor plug thus eliminating an extra hour and a soildering iron,,,,In my case not a big deal however not a project for those who have trouble with repairs using these type of tools.
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Warm freezer and no ice
95 of 134 people
found this instruction helpful.
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Paul from Suwanee, GA
- Easy
- 30 - 60 mins
-
Nutdriver
This story starts with a GE side-by-side refrigerator that has always had wide temperature swings and a temperamental water dispenser. The ice maker was not making ice, and the built in digital thermometer showed it was running warm. I suspected that the heat exchanger was full of dust and so looked there. What I found was that the con
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denser tank was hot to the touch and the fan wasn’t running. As an experiment, I aimed a fan at the it for a while I saw that the freezer temperature dropped back to normal.
.The fan is marked as 11.2 DC so I checked for voltage at the fan and found some. With three wires and no wiring diagram I wasn’t sure this answered all the questions, but hooking the fan to a 12 volt power supply didn’t get it to spin.
I priced parts at a couple websites before using partselect.com . They also have a good diagram to look at (Sears diagrams are really poor). I ordered the part with 2-day shipping; it arrived on time, was correct and fixed the problem.
.The fan is marked as 11.2 DC so I checked for voltage at the fan and found some. With three wires and no wiring diagram I wasn’t sure this answered all the questions, but hooking the fan to a 12 volt power supply didn’t get it to spin.
I priced parts at a couple websites before using partselect.com . They also have a good diagram to look at (Sears diagrams are really poor). I ordered the part with 2-day shipping; it arrived on time, was correct and fixed the problem.
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ice stalactites were drooling out of the icemaker and gumming up the cubes in the receiving tray.
91 of 132 people
found this instruction helpful.
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Gerald from Benicia, CA
- Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
I first shut off water flow to the fridge. Examination of the package (which was not exact in appearance to the original) demonstrated that the electrical connectors were well-insulated so I arrogantly and successfully proceded without disconnecting the power. My fridge is old enough that the model doesn't appear exactly on anyone's list
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so I wasn't alarmed that it took an extra 10 minutes or so to noodle out how to adapt the slightly different inlet cowling and electrical cord with extension, but the device is pretty simple.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
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Ice maker stopped working
84 of 117 people
found this instruction helpful.
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Dan from West Bloomfield, MI
- Really Easy
- Less than 15 mins
-
Nutdriver
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.
The icemaker started making ice very soon after turning the unit on.
The icemaker started making ice very soon after turning the unit on.
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broken ice maker part
78 of 107 people
found this instruction helpful.
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Laura Beth from Mandeville, LA
- Really Easy
- Less than 15 mins
-
Screw drivers
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple
Simple
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fan not running
75 of 105 people
found this instruction helpful.
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Ray from Bensalem, PA
- A Bit Difficult
- 15 - 30 mins
-
Nutdriver, Socket set
Removed rear and front grills,brushed and vacuumed area- probably caused the fan motor to fail- unplugged fan, removed fan,motor,and shroud in 1 piece, carefully slipped fan off motor shaft, unscrewed shroud and motor. assembled in reverse order. Frige is in tight area, .I'll now roll it out and clean often
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The evaporator fan motor stopped running, freezer was warmer than normal
66 of 88 people
found this instruction helpful.
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David from Romeo, MI
- Really Easy
- 15 - 30 mins
-
Nutdriver, Pliers
First ,I placed all the frozen food from the freezer into the lower fridge compartment. Removed the main shelf. Removed the ice cube tray shelf. Removed the center plastic covers using a nut driver. Removed the complete inside back wall of the freezer to get access to the fan. Simply removed about 5 screws, and cut 3 tie straps that held
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the wiring in place. Unplugged the fan connector and removed fan with its brackets and placed them on the kitchen table. Then used the nut driver to remove 2 screws which hald the fan to its bracket. Simply pulled off the fan blades and pressed them onto the new motor. Mounted new motor onto the bracket. Reinstalled the fan assembly back into freezer. Reconnected the wiring and the fan began to run... BE CAREFUL NOT TO TOUCH THE FAN WITH YOUR FINGERS!
Finally replaced all the covers, panels, and shelf etc. and everything is once again nice and cold.
Finally replaced all the covers, panels, and shelf etc. and everything is once again nice and cold.
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Fan motor making noise due to broken fan blade
64 of 93 people
found this instruction helpful.
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James from Gainesville, VA
- Easy
- 15 - 30 mins
-
Nutdriver
1) Unplugged fridge and removed cover over light in freezer.
2)Removed screws holding cover over motor.
3) Removed screws on bracket holding motor in place.
4) Un plugged motor and used razor blade to cut grommet holding wires in place.
5) Plugged in new motor and routed wires through grommet. Then used zip ties to hol ... Read more d grommet together.
5) Re-attached motor bracket and installed new fan.
6) Reinstalled cover over motor.
2)Removed screws holding cover over motor.
3) Removed screws on bracket holding motor in place.
4) Un plugged motor and used razor blade to cut grommet holding wires in place.
5) Plugged in new motor and routed wires through grommet. Then used zip ties to hol ... Read more d grommet together.
5) Re-attached motor bracket and installed new fan.
6) Reinstalled cover over motor.
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Refrigerator fan was very noisy and we started to notice frost on our food in the freezer.
56 of 74 people
found this instruction helpful.
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Jon from Fenton, MO
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Socket set
I should state first that I am a DIYer and have no experience fixing appliances. The fan noise seems to be a common problem. It has something to do with the bearings. Mine was actually hitting the housing in front on the fan as well. Getting into the installation, I knew I had to take the back panel and fan housing off. But I found o
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ut that everything needs to come off. This is the ice maker, the housing underneath the ice maker as well as the fan housing and back panel. This isn't difficult but good to know before hand. A quick note, the light bulb housings come out by pulling them forward. It's a good idea to label the screws as you take them out as there are quite a few that need to come out. I replaced the evaporator fan the fan blade and one grommet. In hind sight I should have replaced both grommets as they both showed wear. They are both exactly the same so you can order two of the above. All in all this is a pretty easy fix. It takes a bit of time, but it's not to difficult. Th most difficult thing was the wiring. The fan comes with a six prong connector and has four prongs taken up. There is, what I think is a temperature sensor, that takes up the other two prongs. Since I didn't order that part, I had to cut it out of the old connector and insert it into the new evaporator fan connector. This was a bit difficult and would have been much easier if I had ordered the part. Unfortunately, I don't know what that part is called, but it must be some kind of temperature sensor as it clips on the coil. The wires also run through a blue rubber wire-run that needs to be sliced open. This was pretty easy to do with a small serrated pocket knife. SLice it on the back side of it and pull the old wires out. When you are ready to install, just run the new wires through the hole from the old wires. Once you have replaced the fan the new blade and the two new grommets, it's just a matter of replacing all the equipment. Fan housing first, then the upper housing followed by the ice maker and the back panel. Good luck
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High Pitch Noise from the Evaporartor Fan
53 of 78 people
found this instruction helpful.
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Murtaza from E. Amhurst, NY
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers, Socket set
Firt Removed the Ice Maker Tray and the full ice maker assembly. Removed the plastic shroud that sits over the fan assembly. Since the original connector (or the plug)for the motor had also a temperature sensor attached to it and did not know how to remove and trabsfer to the new motor connector I spliced the new motor to the old connecto
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r. It was fairly straight forward. Overall the job was not that difficult and since I was trying to be more meticulous it took a little longer. An average person can do it in around 30 to 45 minutes.
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The freezer was whining and growling like a baby
43 of 54 people
found this instruction helpful.
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James from Madison, CT
- A Bit Difficult
- 1- 2 hours
-
Nutdriver
I replaced the motor that runs the fan in the freezer compartment. Had to remove a number of shields to get to the fan and then some wires and screws to get at the motor. It came with a plug with 4 wires in it and I was supposed to pull 2 wires out of the old plug and place them in the new plug. Long story short the pins would not extr
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act from the plug and the wiring harness was molded in solid plastic, so I ended up cutting the 4 wires to the motor and splicing in the new one and taping them with electrical tape. So far no more moaning and the ice cream is still hard, so I think we nailed it.
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Ice maker quit making ice
40 of 53 people
found this instruction helpful.
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Jeffrey from Bluefield, WV
- Really Easy
- 30 - 60 mins
-
Nutdriver
the first thing i did was replace the water valve at the bottom of the refrigerator but that didn't work so then i spent more time researching the problem on your site and your diagnostic said to replace the ice maker so i ordered it, took the old one out, plugged the new one in and we had ice the next day.
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Water if refigerator door is really slow. Ice making is really slow.
41 of 60 people
found this instruction helpful.
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Fred from Edgartown, MA
- Really Easy
- Less than 15 mins
Used by pass filter and problem disappeared. Of course wayer is now unfiltered. This is a GE design flaw. Also replacement filters are outrageously expensive and do not last long. We have good water here and I'll stick with the bypass.
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Quit making ice.
37 of 49 people
found this instruction helpful.
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Joe from Brentwood, TN
- Really Easy
- 15 - 30 mins
-
Screw drivers
There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.
Other than the two-screw problem, it was easy.
Other than the two-screw problem, it was easy.
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