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Models > ZFSB23DXCSS > Instructions

ZFSB23DXCSS General Electric Refrigerator - Instructions

All Instructions for the ZFSB23DXCSS
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Water continuously pours out of the icemaker
A week earlier, we had frozen water all over the freezer section which obviously dripped from the icemaker. We turn off the icemaker and cleaned the freezer. Upon turning the icemaker back on, water continuously pours out of the ice tray. This time, even turning off the icemaker does not stop the water from flowing through. I checked and cleaned the water valve, reinstalled it and it still does not work. I had to crimp the water line and even remove the water filter to make sure there will be no water leaks.

When I got the new water valve, installation was a snap as I have already removed the old one. After installing the new valve and putting back the filter, everything is back to normal.

Procedure for removing/replacing the water valve:
(1) Unplug the refrigerator and move it so that you have some working space in the back. If there is a mechanical valve in the water line, close it so that when the hoses are unplugged, there will be no spills. If there is no mechanical water valve, you can simply crimp the hose with a rubber band or a cable tie.
(2) Use an adjustable wrench or a screw driver to remove the screws on the bottom panel. My refrigerator has 4 big screws and 1 small one that is used to anchor the water hose.
(3) Pull the panel up slightly to remove it. The water valve is mounted with one screw at the bottom-left corner.
(4) Use a screwdriver to dismount the water valve.
(5) Unplug the electrical connections to the water valve. My refrigerator has one Brown and one Blue connector. Remember which plug goes to which connector.
(6) Place a towel under the water valve and use the adjustable wrench to remove the main hose connection.
(7) Next, remove the hoses that to into the water valve outlets. On my refrigerator, these hoses are of different sizes and have quick-disconnects. I simply have to press on the collar at end of the hose, pushing it towards the valve to release the hose, then pull on the hose.
(8) Prepare the new water valve by removing the plastic cover that protects the connector for the main water line.
(9) Connect the main water line to the new valve using the adjustable wrench.
(10) Connect the two hoses of different sizes to the valve. You only have to push them all the way into each valve and slightly tug on them to make sure they are locked in place.
(11) Re-connect the Brown and Blue electrical connectors to their original location.
(12) Mount the new water valve into the back of the refrigerator (one screw).
(13) If possible, quickly check that the new valve is working properly: If you have a mechanical valve in the water line, open it and make sure there are no leaks near the valve or inside in the icemaker. You may have to plug in the refrigerator power to complete the initial test.
(14) Replace the back panel with the 4 screws and anchor the hose to the back with 1 screw.
(15) Once everything is back in its place and the refrigerator is on, cycle the water dispenser several times to run fresh water into the hoses and the new valve.
Parts Used:
WATER VALVE WITH GUARD
  • Noel from San Jose, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
72 of 78 people found this instruction helpful.
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Ice maker stopped working
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.

The icemaker started making ice very soon after turning the unit on.
Parts Used:
Ice Maker
  • Dan from West Bloomfield, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
83 of 112 people found this instruction helpful.
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broken ice maker part
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple
Parts Used:
Ice Maker
  • Laura Beth from Mandeville, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
78 of 104 people found this instruction helpful.
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Getting ice but not water from the dispenser
On the web site I explained the problem and the solution was immediate. I went to the installation video and was instructed how to install the double outlet valve. It took about 10 minutes to take out the old part and install the new one. I didn't have water immediately so I viewed comments by others and learned that I may have a frozen line in the door. I tried thawing out the line and in about 3 hours and I had water. I figure I saved about $200.00 by doing it myself. Thank you partselect.com
Parts Used:
Refrigerator Bypass WATER VALVE WITH GUARD
  • Gary from North Salt Lake, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
75 of 98 people found this instruction helpful.
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fan not running
Removed rear and front grills,brushed and vacuumed area- probably caused the fan motor to fail- unplugged fan, removed fan,motor,and shroud in 1 piece, carefully slipped fan off motor shaft, unscrewed shroud and motor. assembled in reverse order. Frige is in tight area, .I'll now roll it out and clean often
Parts Used:
DC Condenser Fan Motor - 12V
  • Ray from Bensalem, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
74 of 104 people found this instruction helpful.
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Recessed door on ice dispenser would stay open causing the freezer to frost up
I inserted the tip of a very small screwdriver from a eye glass repair kit into the three small holes under the panel near where the ice is dispensed. I never would have known about this simple procedure if it wasn't for the feedback you post from your parts cumtomers. Once I did this the front panel with the buttons on it poped off and it was just a matter of removing a few screws at that point. The wires from the new solenoid easily plugged into the board on the front panel. I would recommend changing the screws at the same time. The old one's worked but they were rusty. I feel the solenoid was my only problem but I changed all the parts in between the dispenser door and the solenoid just to be sure.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Door Recess Retainer Dispenser Door Recess Crank Recess Door Spring
  • Turcotte's Housing Service, In from Newmarket, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
70 of 92 people found this instruction helpful.
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Ice buildup in the door of freezer
Pulled the ice/water control panel off using the three holes under the lip. Pops off pretty easy. Next came 4 screws holding the chute for the ice. Two bottom screws were very rusty, top two look brand new. Watch the wires. Replace the solenoid assembly by unplugging wires leading to the board, then removed the plunger over the top of the hook on the far right. Went ahead and replaced the dispenser door assembly or flapper. Plugged refridge back in and pressed the ice dispenser handle and listened for the solenoid to cycle. Perfect. There is a little delay before you hear the flapper fall into place. Saving rest of parts just in case they are needed next time.Thanks to everyone who wrote in to show how easy it would be. No telling how much a repairman would have charged me.
Parts Used:
Dispenser Door Solenoid Assembly Refrigerator Ice and Water Filter Dispenser Door Assembly or Flapper Door Recess Retainer Dispenser Door Recess Crank Recess Door Spring
  • Walt from Alabaster, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
66 of 88 people found this instruction helpful.
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dropped something on the light switch and it broke off
we just pried out the old switch and pulled it out the rest of the way with a pair of needle nose pliers. Pulled off the wires on the broken switch and reattached to the new one and just slid/clicked it back into the hole.
Parts Used:
REFRIGERATOR DOOR LIGHT SWITCH
  • Lorinda from Dallas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
59 of 68 people found this instruction helpful.
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ice dispenser would not turn
It appeared that the helix lock wore out first, then the cutter teeth dug into the side of the plastic housing. Then the cup drive broke in half from the helix being jammed. Removed the ice bin from the refrigerator. removed 4 screws around the edge of the bin. Pry open clips that hold the auger assembly in place. Remove the clip from the end of the auger. Pry old plate helix lock from holder. Pull out helix auger removing cutters and keeping everything in order. Replace old plate helix lock with new one. Replace cutters in order and tighten nut and install clip. Put new cup drive on end of helix. Snap assembly back together. Replace screws.
Parts Used:
Ice Dispensing Drive Cup Plate - Helix Lock
  • Bill from Corona Del Mar, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
61 of 83 people found this instruction helpful.
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Gasket wasn't sealing
Replaced gasket. No tools requires. Just pull the old one out and press new one in channel with hands. TIP: heat the new one slightly with a hair dryer or a heat gun on low. Makes it more flexible
Parts Used:
Fresh Food Door Gasket - Black
  • Joe from Succasunna, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
51 of 59 people found this instruction helpful.
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Not cold & saw ice accumulated on freezer back panel
-Disconnect the power supply wire& turn temp control inside refrigerator to 0!
-15 mins spent on remove (5 screws) the back panel inside freezer, melt ice then replace the heater (2 screws) on the bottom! Black wire on left & pink wire on the right! Make sure both end has good connection to the heater!

-30 mins to drain all water from the bottom (back side) of the refrigerator, suck & clean all dust & dirt from the front & back side!

-Set both temp control knots to 5 & put back all the food!

-If no ice build up on the panel after 10 days & then the repair is good!
Parts Used:
Defrost Heater and Bracket Assembly
  • Eddie from Freeport, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
52 of 64 people found this instruction helpful.
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ice maker tube would freeze up
installed new double water outlet and tube assembly and it fixed the promblem. I think the water valve was leaking by causing the tube to freeze up inside.
Parts Used:
WATER VALVE WITH GUARD Grommet / Tube Assembly
  • Ed from Chesterfield, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
50 of 59 people found this instruction helpful.
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water and ice maker stopped working
Removed the cover on the bottom of the rear of the fridge and the top left of the fridge where the tubbes exit.. Then just simply disconnect the tube coming from the fridge and the supply line. Next go inside the fridge, remove the cover of the filter mount, and remove the 2 screws securing the filter mount in place. Now pull the tubes through the opening and reinstall in reverse order.
Parts Used:
MWF MANIFOLD
  • Robert from Sandston, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
47 of 51 people found this instruction helpful.
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fridge side freezes some items
went to your website and viewed exploded view to find the sensor( there are two I just picked one to replace for now), pried the cover off carfully and pulled out the sensor. I snipped the wire in the middle leaving plenty to work with. I shortened the wire on the new piece, spliced the wires together and with some 3M rubberized, tape wrapped them up, replaced the sensor back into the cover and snapped in place.
Parts Used:
Temperature Sensor
  • Anthony from Murfreesboro, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
55 of 77 people found this instruction helpful.
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Ice door would not open far enough, ice would get stuck in chute
First remove about 30 screws w/nutdriver that are hidden under door seal then inside of freezer door will come off. Second remove about 10 screws that hold dispenser assy to the inside of door, then support the unit with tape so you don't damage the wires that connect it. Third, pop touchpad loose, then remove three sets of wires plugged into the circuit board. Fourth, remove four screws that hold the ice chute and light assy. Fifth, now remove the 3 screws that hold solenoid. These three screws that hold the solenoid will be very rusty, you may want to replace these also. I went ahead and replaced all the related parts because they are so hard to get to. Also took the opportunity to clean in here with bleach to remove all the black mold and rust.
NOTE: when reassembling the inside of the freezer door to the outside of the door you must loosely attach the door on both sides in the middle first, then the top and bottom. Add some more screws on each side and tighten them all. Now you must check to be sure that the door is not racked. If the door is not sealed at the top or bottom, loosen the screws and twist the door a little and tighten screws and check door again for proper seal. Spent more time adjusting door to seal right than doing the actual repair.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Micro Switch Dispenser Door Recess Crank Recess Door Spring
  • ERIC from MADISON, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
73 of 133 people found this instruction helpful.
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All Instructions for the ZFSB23DXCSS
16 - 30 of 1141