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Grease filters were missing from the over-the-stove microwave
Why a tenant would remove and discard the grease filters without replacing them is beyond me! But, I removed the filters from the package and slid them into place. Two minutes tops. I would like to add that I ordered these on Thursday afternoon, and I had them on Saturday; awesome customer service!
This was no big deal. Just inserted the new gadget under the turntable. It beginning turning as soon as I pressed start on the microwave.
What I was impressed with, is that I ordered it on line, and within two days my part was sitting on my front porch. I was very happy about the delivery. I live in a remote area, and didn't expect it for a week. Thank you.
We ordered part from store where we bought the microwave. We waited a week and the part was not the right one. I found the part I needed at your company. I received the part the next day. I just inserted the coupler in the hole where the other one was and fixed the problem imediately. We will buy all our parts here from now on.
Removed control panel, discharged HV capacitor. Removed old diode, tested to confirm failure. Replaced part. Other than the removal of the panel swapping the part was almost as easy as replacing a light bulb.
The high voltage tired was shorted. I replaced it with a new one, but that did not solve the problem.
You can test the high voltage tired with a voltmeter and a 9 V battery. Search Search for it on YouTube.
You can also test the high voltage capacitor, the high-voltage transformer, and the magnetron with a multi meter. Search for the procedures on YouTube.
I tested all these high-voltage components with a low-voltage multi meter, and they all checked out OK (after replacing the diode). However the microwave still did not heat food.
When working on a microwave it is important to unplug it and also discharge the high voltage capacitor. The capacitor has a 10 megaohm resister to automatically discharge itself, but it may have failed – – so discharge it manually.
Microwave would continue to run even when door was open. (even if no time was left on timer)
Unplugged Microwave, Removed vent cover (2 screws on top of microwave, then slide cover to the left, then forward) Removed control panel (1 screw at top of panel) then removed the two screws that hold in the door switch assembly. (these you will only see by opening the microwave). Located lower door switch, removed connecting wires, and pulled switch by releasing small plastic tab which held it in. Put new switch in place, reconnected wires, then reconnected door switch assembly. Reconnected control panel, and then put the vent cover back on. Tested microwave and it no longer runs when the door is open. Super easy fix, and was done in under 5 minutes.
I removed the outer cover and exposed the inner workings. I watched a video on partselect.com to show how to remove and replace the Diode. I followed the instructions and it was very easy to replace.
Unfortunately, the diode was only part of the issue. I ended up replacing the High Voltage capacitor and Magnetron also. Those were a little more complicated but still easy to do.
Now the Microwave works just like new! Cost me less than $100 for all parts.
I tried before to replace the coupler but ordered the wrong part from a different company. Your website allowed me to narrow down the search and choose the correct coupler from about 8 different choices.It took me literally 2 minutes to fix my turn table. I am a single mom with a disabled child, so the option of paying a repairman to fix my microwave was not an option. Thanks!
All I did was removed the glass revolving tray and insert the coupler. Couldn't have been any simpler and the turntable was working again. Part was received the same week it was ordered. Very quick and didn't use any gas to go out somewhere and look for the part. Very pleased!