XSS23GSKPCSS General Electric Refrigerator - Instructions
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glass panel cover/glass cracked
First, I removed the top drawer blocking the area where I needed to put the glass panel cover. Then, I removed the drawer along with the glass panel holder to which I needed to install the glass. I installed the glass to the panel holder without difficulties (although the glass cover was expensive :() and reinstall the drawers back to their proper place. This repair was actually a no-brainer.
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Jo Anne from Walnut, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
7 of 7 people
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Broken Door Stop
Suggest removing black plastic grill first to gain better access to door stop screws. The grill is attached by two phillips screws, one on either end and several metal spring clips in the middle. The door stop is held by two star shaped screws that are only visible with a mirror. Suggest using a bit attached to a small ratchet.
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Mark from Stuart, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
11 of 19 people
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Refrigerator side freezing food
Replaced both temp sensors worked good for 2 days then began freezing food. Looked into it further on line. Found small motorized door broken that controls the cold air from the freezer
Parts Used:
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M &M Aviation from ESCANABA, MI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
7 of 8 people
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dispensed water but not cubes/crushed ice.
removed 3 screws with 1/4 " nut driver, unplugged 2 plugs by prying out on side tabs, removed bracket and motor. Used vice grips to hold motor shaft and used screwdriver to turn auger fork clockwise and remove. Unplugged two connectors from motor. removed 3 screws with 1/4" nut driver to remove motor. changed rubber boot from old motor to new. Reversed procedures to install new motor on bracket, auger fork, bracket in freezer, etc. Only difficulty getting both hands in narrow freezer compartment. Still didn't work, called repairman. When he got here I showed him the problem and lo and behold, now it would not dispense water. He diagnosed it as a bad motherboard, replaced it and all good now. Motherboard $150, diagnose and labor $90, but it is all good now and I even have a spare motor. The failing mother board causes strange howling noises at times and we discovered the compressor fan had also stopped working and in a short while I would have had a bad problem. Caught it just in time!!!
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Tim from Klamath Falls, OR
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
7 of 8 people
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Stopped cooling
Removed panel from inside the back of the freezer section, by removing four screws. Then, sprayed the ice build-up on the coils, with hot water until all of the ice was melted away. (Note: be certain to plug the drain hole, and use several towels to catch the water drainage. ) Removed the Defrost Heater Element by removing two holding screws. Unplug the unit and pluged-in the new unit and replaced all screws as originally mounted.
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Curt from Selma, NC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
8 of 11 people
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Ice would not dispense
By reading another customers tip I decided that my problem was the exact same. I had to order the entire motor not just the auger because the motor shaft was stripped. Once you remove the motor, hold the shaft with a pair of vise grips and use a screw driver to turn the auger off clockwise. The threads are reversed. The new auger screws easily onto the new motor counterclockwise and installing back into the fridge was a snap.
Parts Used:
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Henry from Larose, LA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
10 of 17 people
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frezer door light switch broke (I have 2 boys :)
The repaire guy came in tooke it out and told me it is goin to coast $20 for the part and $50 for the labor..... So I looked, It was soooo eeezzz ALL you have to do is get the switch out( with help of my butter knife :) it plugs in to a little outlet on the wire (on the botom side) so take out the old one and plug in the new one wich I got for $8 + $6 shipping = $15 THANK YOU PART SELECT for saving me $55 Im a 36 y/o stayathome mom and Ihave never don this before, Im very proud of my self. well... it was very easy!
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inessa from manalapan, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
9 of 14 people
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Old tray had split hands.
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Mark from LAKE WORTH, FL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
6 of 6 people
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Water line was broken at the bottom of the freezer door.
There is no access to the inside of the door to replace the water line. I was able to insert a 1/4" drip line barbed connector into the old line at the base of the door and then connect that to a piece of the plastic tubing which I then connected back to the original water supply tubing with the 5/16" union. It took three attempts to get the tubing through the bottom hinge without a crimp in it. It's best to have a second person to hold the door while you "fish" the tubing through the hinge.
Parts Used:
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Eugene from Palm Springs, CA
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
8 of 12 people
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Refrigerator door switch went bad
It was very simple! I assessed the situation and gathered my tools for the job. I used a flat head screwdriver, pliers, and electrical tape. I used the flat head screwdriver to release the switch from its location, the pliers to take the electrical terminations apart. I taped the wires individual so that I would not loose them in the door, also not to short them out. I then unpackaged the new switch to install. Pulled the tape off one of the of the terminals while holding the wire, and attached it to the new switchs terminal post. Did the same with the other wire, then snapped the new switch back into place. Immediately had results. I opened and closed the door a few times in amazement that something so annoying such as a light in your fridge could be so easy to fix. Most of all, having a business to rely on to find the part and deliver in a timely fashion. Thank you Partselect.com, you were outstanding!!!
Parts Used:
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Jeffrey from lake Stevens, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
8 of 12 people
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No freezer light
Unplugged the fridge, and opened the freezer. Unscrewed the light panel, small screwdriver. Removed the plastic bracket. Part was frozen and I broke one of the plastic mounts. Do not do this as I am not sure if I will have to live with my cable twist tie kludge or I can get another plastic bracket. Light board is just the PCB. You need to remove the old PCB and install the new one- remember the orientation and the fact that the plastic mount piece has specific sides you can identify by the width of the slots. This is for all the other women like me. Thanks.
Parts Used:
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Lisa from San Jose, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
6 of 6 people
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No water and no ice being made
Checked to make sure water was going to the fridge and it was. Removed the 1st line after the valve and no water was present. Figured the valve was bad. Removed the wires to the old valve and also had to remove the wire harness on the new valve. It wasn't needed. Replaced the valve and installed the old wires. Hooked up the water line and instantly had water. A day later I had a full ice bucket. This part wasn't listed on GE website. But it was on partselect.com.
Parts Used:
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Christopher from BANCROFT, MI
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench (Adjustable)
6 of 6 people
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Freezer not getting cold enough to freeze ice cream
I took the advice off of your website about the only thing that will fix
the problem is change the run capacitor. I felt assured that I would
have a working refrigerator freezer after making this change. I was
pretty disheartened when it didn`t solve anything. I was not going to
take the new part back out after the small challenge of putting it in.
The next day I found out how to test the old capacitor and it was still
good. I will just have to eat the $49. I did learn not to take advice from
a website even if it seems like a sure thing
the problem is change the run capacitor. I felt assured that I would
have a working refrigerator freezer after making this change. I was
pretty disheartened when it didn`t solve anything. I was not going to
take the new part back out after the small challenge of putting it in.
The next day I found out how to test the old capacitor and it was still
good. I will just have to eat the $49. I did learn not to take advice from
a website even if it seems like a sure thing
Parts Used:
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Gary from ROSETO, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
7 of 9 people
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Light switch shorting out causing open door alarm to go off
Easy fix, but they don't give you plenty of wire to work with. When I pulled the switch out it only had about an inch of wire that came with it. meaning if I didn't have a grasp on the wires as I was removing the switch they would have slipped back up the opening
Parts Used:
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George from Mount Prospect, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
7 of 9 people
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meat drawer broke
the replacement part did not have the 3 screw holes needed to 100% replace the part that broke. however, i realized that the piece that fastens to these 3 screws is the slider cover piece (i dont know its name) that has the rubber gasket was sticking every time i opened the drawer and this was what caused the OEM part to break. anyone who has a GE profile with the meat compartment must know what i am talking about - it sticks and is a bit clunky to open (until the pressure breaks the pin holding the gasket as in my case).
i simply did not place that piece back when i put the replacement part in, and now it slides much more easily. the downside is slightly less seal for the meat compartment, but to me that isnt very important because that compartment does not need to be isolated from the rest of the fridge to do its job.
i simply did not place that piece back when i put the replacement part in, and now it slides much more easily. the downside is slightly less seal for the meat compartment, but to me that isnt very important because that compartment does not need to be isolated from the rest of the fridge to do its job.
Parts Used:
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david from penn valley, PA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
9 of 15 people
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