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XSS23GSKNCSS General Electric Refrigerator - Instructions

All Instructions for the XSS23GSKNCSS
16 - 30 of 552

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Freezer would not defrost correctly
32 of 34 people found this instruction helpful.
  • Michael from Milton, FL
  • Really Easy
  • Less than 15 mins
  • Pliers
Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to, and temps have settled in at specified temps.
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Ice & Ice Cream would melt and refreeze
30 of 34 people found this instruction helpful.
  • Joe from Suffolk, VA
  • Really Easy
  • 30 - 60 mins
  • Nutdriver, Pliers, Screw drivers
Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.
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Freezer Cold, Refrigerator Section Warm
30 of 36 people found this instruction helpful.
  • CLIFFORD from SPRING CITY, PA
  • Easy
  • 30 - 60 mins
  • Screw drivers, Socket set
The problem with this model is usually a burned out heater assembly, when the freezer is still freezing, but the fresh food section is warm. To check, first disconnect power from refrigerator. Remove food and then shelves from freezer section. Remove the screws that hold the back freezer panel in place. Remove back panel and the coil s will be exposed. If they are covered in ice the heater is most likely the problem. At the bottom of the coils below the heater assembly is a drain hole plug this hole with a rag. Place a large towel in bottom of freezer pan beneath the coils to catch the water. I do not recommend any method to melt the ice from the coils but a hair dryer, do not chip at the ice or you will most likely damage the coils. After you have defrosted the coils and removed all water from the unit, remove the two screws that hold the heater element in place, this element is directly below the coils. Look at the element, if it is burnt black, this is a tell tale sign it is bad. If that is the case it will need to be replaced. Remove the electrical wires located on te end of unit, the new unit will have instructions with it, reconnect the electrical wires per instructions, remount heater with the same mounting screws that held it in place. Be sure to remove rag from drain hole, replace back freezer panel with screws, replace shelves, and plug refrigerator back in. If your problem was a cold freezer section but a warm fresh food section this should fix your problem. In conclusion, this problem and the fix for it is indicative to these model's ge refrigerator's
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Light would not work when I opened door.
25 of 31 people found this instruction helpful.
  • joe from spartanburg, SC
  • Really Easy
  • Less than 15 mins
  • Nutdriver
I lifted the old switch with a flat screwdriver, attached wires, and popped into place. Saved 80 bucks for a repair call.
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This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe
26 of 35 people found this instruction helpful.
  • Jeff from Columbia City, IN
  • Really Easy
  • Less than 15 mins
  • Screw drivers
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!
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Freezer and fresh food section getting warm due to inside coils frosting over.
23 of 29 people found this instruction helpful.
  • John from Windham, NH
  • A Bit Difficult
  • 1- 2 hours
  • Pliers, Screw drivers, Socket set
No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged r efridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.
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Tube feeding ice maker leaking.
23 of 31 people found this instruction helpful.
  • Richard from The Villages, FL
  • Easy
  • 30 - 60 mins
  • Screw drivers, Socket set
Moved refrigerator out from wall. On the back of the refrigerator at the bottom there is a metal plate. Removed this plate with a socket wrench to expose where the end of the tube pluged in. The grommet securing the tube, white on my unit, had to be pushed up to release the old tube. I pushed the new tube into where the old one was and it self secured the tube. The other end of the grommet I pushed through the hole feeding the ice maker,first pushing out the broked part with a screwdriver,and securing that end with the attached sticky tape already attached to the grommet. I cleaned the area around the hole with alcohol before attaching the grommet.Replaced metal plate and done. No leaks.
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water leaking from grommet tube assembly at back of fridge
22 of 30 people found this instruction helpful.
  • Carlos from Whittier, CA
  • Really Easy
  • Less than 15 mins
  • Nutdriver
After thawing out freezer pushed water supply tube out from inside freezer diconneted the supply line from the valve assembly by pushing in the bushing with my finger and inserting the new line. Sadly that wasn't the problem!For anyone with the same symptoms of ice building up on your ice maker, to the point where it clogged the water sup ply line and started leaking from the grommet assembly. The problem is the valve not closing when the ice maker does not need any water. so I ordered a new valve and hopefully that will fix my problem.
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Ice maker quit working
28 of 51 people found this instruction helpful.
  • Charles from Elizabethtown, KY
  • A Bit Difficult
  • 30 - 60 mins
  • Screw drivers
Looked up possible causes on the internet, did the trouble shooting: off wait 15 seconds, then on, hit the ice level switch 3 times. No cycling - order a new ice maker. Had already checked water supply line and water filter. Screws in difficult positions to use standard screwdrivers or if you have medium size hands to remove plastic guard s. After that was easy to replace whole unit. Cut plastic guards to be able to get at mounting screws for next time. Designers definitely need to think about consumer repairing of items rather than disposable major items not built to last 10+ years.
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Freezer door lever broke
18 of 23 people found this instruction helpful.
  • James from Jacksonville, FL
  • Really Easy
  • Less than 15 mins
  • Screw drivers
Unscrew the two mounting screws for the plastic vent plate on the bottom of the SS unit and take the remove the vent. Next, slide the end of the lever through the square hole in the bottom bracket and attach the hook end of the lever to one end of the lever spring. Pull on the other end of the lever spring and slip it over the spring moun t finger that is a part of the bottom bracket frame. Finally,reattach the plastic vent plate with the 2 mounting screws. Total repair time was less than 15 minutes.
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Freezer light(s) were not coming on when freezer door was open
16 of 17 people found this instruction helpful.
  • Gordon from JACKSONVILLE, FL
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
The PS11767930 BOARD LED LIGHT Assembly was an exact match to the one that had gone bad. First, I removed the shelf above the light cover and items on it. Next, remove the top 1/2 in phillips head screw holding the light cover in place. Next, pop off the light cover(2 slots on each side and 2 on back freezer wall. Next I popped off th e plastic snap on holder at the end of the wires that contained the board LED lights. Then remove the wire plastic connection by holding it with needle nose pliers and a small screwdriver to lift up the plastic snap in connector. Take the new board and attach it just like you removed the old one. Let there be light! And so it was.
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Icemaker supply hose leaking at freezer entrance
18 of 24 people found this instruction helpful.
  • Michael from Meridian, MS
  • Easy
  • 15 - 30 mins
  • Nutdriver, Wrench set
I did it the way you recommended except rather than removing the existing tube from the water valve at the bottom of the fridge I cut the existing and new tubes and then spliced the new tube to the old tube. I already had the splicer nut so it was quicker and easier. By the way, shipping was very quick and you prices and your website are excellent!
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Flapper not sealing. Frost buildup on inside of freezer door
15 of 17 people found this instruction helpful.
  • D from ZELLWOOD, FL
  • Easy
  • 15 - 30 mins
  • Screw drivers
Followed previous instructions from a previous post. Inserted small screwdriver in the 2 outer holes up under the face plate to remove it then removed 4 screws holding the inner assembly which allowed access to the flapper assembly. Replaced it and reassembled everything. Problem solved
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loss of refrigeration
15 of 17 people found this instruction helpful.
  • Heather from Pennington, NJ
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
After mopping up the floor - the whole freezer that was iced up melted - that's how I found out about the problem...

Disconnected the power, emptied the freezer, removed the shelves. Under the ice maker was the light cover - I removed that first, then the two screws holding the back panel in place - The light panel was covering the top screw.

With the screws removed, I pulled out the back panel - which needs to be jiggled around a bit to get it past the shelf brackets.

With the cover off, I could see the mostly de-iced coil at the back of the unit. The defrost heater was visible at the bottom of the coil frame. To remove the bracket/heater, I removed the two cross head screws (one on each side) holding the bracket to the coil frame. I then twisted the side tabs of the bracket assembly and pulled the entire bracket/heater/wiring from the coil frame.

With better access tot he bracket/heater I was able to disconnect the wires. I grabbed the new bracket/heater, reattached the wires and pushed the bracket/heater back onto the coil frame and closed the side tabs firmly attaching the bracket to the frame. I then screwed the tabs back onto the frame.

Replaced the back panel, screwed it in place. Put back the light cover and then the shelves. Turned the appliance back on and left it for a few hours - before checking to see if there was any drop in temperature. There was, so after 24 hours or so I reloaded all the food...

NOTE: I was certain that the heater had failed! When I pulled the OLD one out it was obviously burned out - the glass tube was blackened and pieces of the element could be seen in the bottom of the tube.
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ice auger drive stripped out, solenoid burned out
21 of 38 people found this instruction helpful.
  • Sheila from Robeline, LA
  • Really Easy
  • 15 - 30 mins
  • Screw drivers, Wrench (Adjustable)
removed ice tray, removed drive unit. removed solenoid and replaced, screwed on auger drive. reinstalled drive assembly. replaced ice tray. job done.
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All Instructions for the XSS23GSKNCSS
16 - 30 of 552