- Home
- XSS23GGKRCBB
- Instructions
XSS23GGKRCBB General Electric Refrigerator - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Ice maker dispensed crushed ice but not cubes
44 of 62 people
found this instruction helpful.
-
James from Greenville, NC
- Difficult
- More than 2 hours
-
Nutdriver, Screw drivers
Removed the ice bin and maker, then removed cover from the rear that covered the solenoid that controls the dispensing mechanism. Replace solenoid. The tricky part here is that there is a styrofoam cover around the solenoid pin that needs to be superglued into place and oriented properly during replacement. All electrical feeds snap ou
... Read more
t neatly and are easily replaced. Reassemble ice dispenser and bin, and viola, your back in business.
Read less
Was this helpful?
Thank you for voting!
frost builds up in freezer section and refrigerator stops working slowly. manually defrost for 24-48 hours and starts working perfect. Goes through the cycle again after a week.
34 of 35 people
found this instruction helpful.
-
David from West Palm Beach, FL
- Really Easy
- 15 - 30 mins
-
Nutdriver
As advised by the forum just replaced the defrost heater assembly now the refrigerator works perfect. did not have to replace the thermostat.
My nephew had exactly same problem on ge refrigerator - replaced the defrost heater assembly and the problem is solved. Just remove the back panel in the freezer compartment, disconnect the cab ... Read more le, remove the nuts and replace the assemble. It is very simple. Bought both assembly from parts select.com - got next day delivery. they are great. would do business in future.
My nephew had exactly same problem on ge refrigerator - replaced the defrost heater assembly and the problem is solved. Just remove the back panel in the freezer compartment, disconnect the cab ... Read more le, remove the nuts and replace the assemble. It is very simple. Bought both assembly from parts select.com - got next day delivery. they are great. would do business in future.
Read less
Was this helpful?
Thank you for voting!
Freezer would not defrost correctly
32 of 34 people
found this instruction helpful.
-
Michael from Milton, FL
- Really Easy
- Less than 15 mins
-
Pliers
Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to,
... Read more
and temps have settled in at specified temps.
Read less
Was this helpful?
Thank you for voting!
Ice & Ice Cream would melt and refreeze
30 of 34 people
found this instruction helpful.
-
Joe from Suffolk, VA
- Really Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers
Noticed the problem in November 2009. Replaced Hi Limit Sesor for Defrost thinking it was the freezor temperature sensor. Did not fix the problem. Replaced Motherboard. Did not fix the problem. Called Sears Repair. They mis-diagnosed the problem and told me it was the sealed system. I doubted them and sent them home. Replaced the
... Read more
correct freezer temperature sensor that connects to the motherboard. FIXED.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.
Removed a panel, cut two wires, soldered and insulated two wries, reinstalled panel.
Read less
Was this helpful?
Thank you for voting!
Freezer Cold, Refrigerator Section Warm
30 of 36 people
found this instruction helpful.
-
CLIFFORD from SPRING CITY, PA
- Easy
- 30 - 60 mins
-
Screw drivers, Socket set
The problem with this model is usually a burned out heater assembly, when the freezer is still freezing, but the fresh food section is warm. To check, first disconnect power from refrigerator. Remove food and then shelves from freezer section. Remove the screws that hold the back freezer panel in place. Remove back panel and the coil
... Read more
s will be exposed. If they are covered in ice the heater is most likely the problem. At the bottom of the coils below the heater assembly is a drain hole plug this hole with a rag. Place a large towel in bottom of freezer pan beneath the coils to catch the water. I do not recommend any method to melt the ice from the coils but a hair dryer, do not chip at the ice or you will most likely damage the coils. After you have defrosted the coils and removed all water from the unit, remove the two screws that hold the heater element in place, this element is directly below the coils. Look at the element, if it is burnt black, this is a tell tale sign it is bad. If that is the case it will need to be replaced. Remove the electrical wires located on te end of unit, the new unit will have instructions with it, reconnect the electrical wires per instructions, remount heater with the same mounting screws that held it in place. Be sure to remove rag from drain hole, replace back freezer panel with screws, replace shelves, and plug refrigerator back in. If your problem was a cold freezer section but a warm fresh food section this should fix your problem. In conclusion, this problem and the fix for it is indicative to these model's ge refrigerator's
Read less
Was this helpful?
Thank you for voting!
Water dispensor would not shut off
34 of 48 people
found this instruction helpful.
-
John from Mason, OH
- Easy
- 15 - 30 mins
-
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Actually this was a two part repair of which I purchased both parts. The micro switch Pt # PS296176 and also a double outlet water valve Pt # PS304374 from Parts Select as well.
The difficult part was accessing the area to get to the micro switch.
The trim had to be removed, then the cover.
Then one unplug ... Read more s the board and removed the face plate which also contains the micro switch.
Once removed the two electrical terminals had to be disconnected, the micro switch installed and terminal reconnected.
Then reverse the removal procedure.
Then on to the double outlet replacement.
Suggest watching the installation video for the replacement although it was really a straight forward repair.
Two things to remember.
1. Unplug the fridge
2. Shut off the water to the dispenser
Overall it was not bad at all.
This was my first attempt at refrigerator repair and it went well.
Good luck on yours.
John
The difficult part was accessing the area to get to the micro switch.
The trim had to be removed, then the cover.
Then one unplug ... Read more s the board and removed the face plate which also contains the micro switch.
Once removed the two electrical terminals had to be disconnected, the micro switch installed and terminal reconnected.
Then reverse the removal procedure.
Then on to the double outlet replacement.
Suggest watching the installation video for the replacement although it was really a straight forward repair.
Two things to remember.
1. Unplug the fridge
2. Shut off the water to the dispenser
Overall it was not bad at all.
This was my first attempt at refrigerator repair and it went well.
Good luck on yours.
John
Read less
Was this helpful?
Thank you for voting!
The clear plastic module shelf insert broke because I dropped it.
30 of 36 people
found this instruction helpful.
-
Morgan from Acworth, GA
- Really Easy
- Less than 15 mins
I popped out the old one and popped in the new one.
Was this helpful?
Thank you for voting!
Light would not work when I opened door.
25 of 31 people
found this instruction helpful.
-
joe from spartanburg, SC
- Really Easy
- Less than 15 mins
-
Nutdriver
I lifted the old switch with a flat screwdriver, attached wires, and popped into place. Saved 80 bucks for a repair call.
Was this helpful?
Thank you for voting!
This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe
26 of 35 people
found this instruction helpful.
-
Jeff from Columbia City, IN
- Really Easy
- Less than 15 mins
-
Screw drivers
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!
Was this helpful?
Thank you for voting!
Freezer and fresh food section getting warm due to inside coils frosting over.
24 of 30 people
found this instruction helpful.
-
John from Windham, NH
- A Bit Difficult
- 1- 2 hours
-
Pliers, Screw drivers, Socket set
No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged r
... Read more
efridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.
Read less
Was this helpful?
Thank you for voting!
while cleaning the fridge my pan cover glass shattered
21 of 23 people
found this instruction helpful.
-
Tondalaya from Chicago, IL
- Really Easy
- Less than 15 mins
I simply did a google search search for my model number, found the part, thanks to the schematic that is on the site and ordered it. It fit perfectly where the old glass shelf was and now I have restored my shelf space. Thanks PartSelect
Was this helpful?
Thank you for voting!
Tube feeding ice maker leaking.
23 of 31 people
found this instruction helpful.
-
Richard from The Villages, FL
- Easy
- 30 - 60 mins
-
Screw drivers, Socket set
Moved refrigerator out from wall. On the back of the refrigerator at the bottom there is a metal plate. Removed this plate with a socket wrench to expose where the end of the tube pluged in. The grommet securing the tube, white on my unit, had to be pushed up to release the old tube. I pushed the new tube into where the old one was and it
... Read more
self secured the tube. The other end of the grommet I pushed through the hole feeding the ice maker,first pushing out the broked part with a screwdriver,and securing that end with the attached sticky tape already attached to the grommet. I cleaned the area around the hole with alcohol before attaching the grommet.Replaced metal plate and done. No leaks.
Read less
Was this helpful?
Thank you for voting!
water leaking from grommet tube assembly at back of fridge
22 of 30 people
found this instruction helpful.
-
Carlos from Whittier, CA
- Really Easy
- Less than 15 mins
-
Nutdriver
After thawing out freezer pushed water supply tube out from inside freezer diconneted the supply line from the valve assembly by pushing in the bushing with my finger and inserting the new line. Sadly that wasn't the problem!For anyone with the same symptoms of ice building up on your ice maker, to the point where it clogged the water sup
... Read more
ply line and started leaking from the grommet assembly. The problem is the valve not closing when the ice maker does not need any water. so I ordered a new valve and hopefully that will fix my problem.
Read less
Was this helpful?
Thank you for voting!
Water dispenser won't always dispense water
27 of 45 people
found this instruction helpful.
-
Curtis from Corona, CA
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers
I followed the instructions found on this website. I removed the control panel by inserting a small Phillips screwdriver in the three holes at its bottom. I used the same screwdriver to pull the dispenser assembly down but could have used a larger one. The microswitch could be seen in the assembly at that point and was easily removed b
... Read more
y opening the "fingers" that held it in place. I attempted to pull one of the terminals off without using a pair of needle-nosed pliers and ripped the wires right out of the terminal(I was able to find a replacement at Radio Shack). Low and behold after reinstalling the new part, it did not take care of the problem.
My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
Read less
Was this helpful?
Thank you for voting!
Ice maker quit working
28 of 51 people
found this instruction helpful.
-
Charles from Elizabethtown, KY
- A Bit Difficult
- 30 - 60 mins
-
Screw drivers
Looked up possible causes on the internet, did the trouble shooting: off wait 15 seconds, then on, hit the ice level switch 3 times. No cycling - order a new ice maker. Had already checked water supply line and water filter. Screws in difficult positions to use standard screwdrivers or if you have medium size hands to remove plastic guard
... Read more
s. After that was easy to replace whole unit. Cut plastic guards to be able to get at mounting screws for next time. Designers definitely need to think about consumer repairing of items rather than disposable major items not built to last 10+ years.
Read less
Was this helpful?
Thank you for voting!