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Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
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This kit is used for replacing the agitator directional cogs (Agitator Dogs, Agitator Repair Kit, Washer Agitator Dogs, Agitator Dog Ears). The agitator is what creates the thrusting motion in your wa...
This direct drive motor coupling (Direct Drive Washer Motor Coupling, Motor Coupling, Washer Motor Coupling, Coupling Kit) provides a cushioned connection between the transmission and the motor shaft....
This kit (Medium Cam Agitator Repair Kit, Washer Agitator Cam Repair Kit, Cam Agitator) is used to repair the agitator. These parts are located inside the agitator auger near the top. You will need t...
The direct drive drain pump (Whirlpool Direct Drive Washer Pump, Drain Pump, Washer Drain Pump, Water Pump) removes water from the washer during the drain cycle without the use of a belt. The pump is ...
The suspension spring supports the outer tub and keeps the tub steady during loads that could cause an unbalance. If this part breaks, is worn down or has stretched out and lost its spring, it could c...
A clutch assembly (Clutch, Washer Clutch) is found in your washing machine and is responsible for spinning the basket during the spin cycle. The clutch lining can wear over time. If the clutch lining ...
This part is found in your washer. The pin on the lid pushes on the lever of the lid switch to tell the machine that the lid is closed. This part includes the green grounding wire. If your machine is ...
This is a genuine OEM thrust spacer for your washer, and is also commonly known as a retainer ring. The spacer is about 2.5 inches in diameter, is made of plastic, and is white in color. It is used in...
This is an inner cap seal, but may also be known as an O-ring, and it is a part for your washing machine. Some symptoms replacing this part will fix include: leaking from your appliance, uncontrollabl...
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7 questions answered by our experts.
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Mark
January 17, 2020
Machine will fill wash drain but will not spin, replace clutch testing machine spun fine load we close to wash a load will not spin, any suggestions.
For model number WTW5100VQ0
Hello Mark,
Thank you for your question. Our sources suggest that it is more likely the drive motor coupling under part PS1485646 for your model that would need to be replaced to fix the spinning issues of the washer. We hope this helps.
Hi Willard, thank you for reaching out. Based on our research, the issue is most probably with the water inlet valve, part number PS11746765. We would recommend replacing it to fix the issue. We hope that helps!
my washer fills with water but the motor never kicks on. The door switch tested out fine. The start capacitor tested out fine. Nothing stick in pump. I do notice a black mark on the terminal block of the wiring harness where it connects to the motor. The mark is on the termination for the gray wire but doesn't look like it would prevent contact.
For model number WTW5100VQ0
Hello Christopher, thank you for your inquiry. You should test the motor to see if it is broken. Set the multimeter on the lowest setting, or RX1. Touch a probe to a metal tab. You should get a 0 reading or a number near 0. An infinite reading indicates a failed motor. The 2-Speed Drive Motor is part PS11743427. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
Spin cycle works leaves some water and manually
but does not remove enough watee
For model number WTW5100VQ0
Hello Gerald, thank you for the question. Based on our research, the issue is probably caused by a clogged or kinked drain hose, part number PS11749880. You may need to clean it and replace it if damaged. If replacing it does not help, you may need to replace the drain pump, part number PS11741239. If you need help placing an order for it, please feel free to give us a call. We look forward to hearing from you!
Morning. My washer fills up halfway and then stops running. Originally it would not start at all, so I changed the lid switch and the direct drive coupling. Once I did that it came on started to fill and then shut down again. It won’t come back on. ??????? What is happening now. Can you assist?
For model number WTW5100VQ0
Hi Yvette, thank you for reaching out. The following parts need to be checked to fix the issue: Timer Control, part number PS11746676, Motor, part number PS11743427, Capacitor, part number PS11746660, and Power Cord, part number PS11727764. We hope this information helps! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
The job looked intimidating but turned out to be very easy. First take off the water pump by removing the two clips that hold it in place. Place a shallow pan under the pump to catch the water that is in the pump and hoses. Open the hose clamps with a pair of pliers or channel locks (better) and slide the hoses off of the water pum
... Read morep. The motor comes off next. Unplug the electrical connector from the motor and two wires from the capacitor. Remove the two screws holding the clamps in place and then pop off the two clamps. You will need to hold up the motor with one hand while you remove the clamps or it will fall to the floor once the clamps are removed. One piece of the coupling assemble will be attached to the motor and the other will be attached to the gearcase drive shaft. If you want to clean up the mess created by the shredded rubber center piece of the coupling assembly you will have to take off the motor mounting plate. It is held on by two bolts and removing it makes installing the coupling easier but probably not necessary. Push the back half of the coupling on to the gearcase drive shaft until the shaft is flush with the face of the coupling. Install the new rubber center piece on to the coupling then re-install the motor mounting plate. Install the other half of the coupling on to the motor shaft and lift the motor up to the coupling. You have to rotate the motor shaft by spinning the fan blades until the coupling lines up so you can slide it into the other half of the coupling. Then just reattach the motor, connectors and water pump in the reverse order of disassembly.
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs. Slip the new cogs into the underside of the cup, and slide the cup back down in the a
... Read moregitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out). Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
The instructions came with the repair kit, it was fairly simple and straight foward.
One bolt held the entire agitator unit in the washer, as well as held the upper and lower halves together. Once that nut was removed the two halves seperated and the plastic clutch pieces could easily be replaced wtih the new onces in the repai
... Read morer kit.
Very easy do-it-yourself repair! Took about 20 minutes because I was being cautious. Next time I could do it in 5 minutes.
