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WTW5000DW1 Whirlpool Washer - Overview

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Washer Drive Pulley – Part Number: W10721967
$38.96
In Stock
Washer Drive Pulley
★★★★★
★★★★★
(23)
Part #W10721967
This splutch cam kit is a genuine replacement assembly designed for select Whirlpool, Maytag, and affiliated brand washing machines. It plays a critical role in the wash and spin cycles by engaging the drive motor to rotate the washer basket. The kit includes the clutch assembly, cam ring, spring, basket drive gear, pulley, and mounting nut. Replacing this component can resolve issues such as noisy operation, slow or failed spinning, poor agitation, and excessive moisture in clothes after a cycle. In some cases, a burning smell may also indicate a failing clutch. Installation requires basic tools and should be performed with the appliance disconnected from power. Compatibility should be confirmed using your washer’s model number.
Drive Hub Kit – Part Number: W10528947
$27.36
In Stock
Drive Hub Kit
★★★★★
★★★★★
(40)
Part #W10528947
This basket drive hub kit is a vital component in select washing machines, designed to connect the wash basket to the central drive shaft, enabling proper rotation during wash and spin cycles. It plays a key role in transferring motion from the motor to the basket, ensuring effective agitation and spinning. Constructed from durable materials, the kit typically includes the drive hub, a retainer, and installation instructions. Common symptoms of a worn or damaged hub include failure to agitate, slow or no spinning, excessive wobbling, and unusual noise during operation. Replacing this part is a common DIY solution and can restore the washer’s performance. Installation requires basic tools and moderate repair experience.
Washer Drive Belt – Part Number: WPW10006384
$29.47
In Stock
Washer Drive Belt
★★★★★
★★★★★
(21)
Part #WPW10006384
This genuine OEM drive belt is designed to transfer power from the motor to the drum in select Whirlpool, Maytag, Kenmore, and other compatible washing machines. Operating at 115 volts and 60 Hz, the belt enables the drum to spin and agitate during wash and spin cycles, ensuring effective cleaning and rinsing. Manufactured to Whirlpool’s specifications, this replacement part offers reliable performance and a precise fit. Common symptoms of a worn or broken belt include the drum not spinning, unusual noises, or a burning smell during operation. Replacing the belt can restore proper function and prevent further mechanical issues. Always verify compatibility with your specific model before ordering.
Suspension Rod Kit – Part Number: W11130362
$90.17
On Order
Suspension Rod Kit
★★★★★
★★★★★
(41)
Part #W11130362
This genuine OEM suspension rod kit is designed to support the inner tub of your washing machine and minimize vibrations during wash and spin cycles. If your washer has started making loud banging or knocking noises, it could be a sign that the suspension rods are worn or damaged. Replacing them helps prevent the drum from hitting the cabinet and extends the life of your appliance. Each kit includes four suspension rods, springs, and suspension ball cups. It’s recommended to replace all four at once, as they generally wear out at the same rate. This kit fits various washing machine models and offers a reliable fix for noise and stability issues.
Dryer Screw – Part Number: WP90767
$7.47
In Stock
Dryer Screw
★★★★★
★★★★★
(2)
Part #WP90767
This screw is sold individually.
Washing Machine Door Lock Assembly – Part Number: W11307244
$102.77
In Stock
Washing Machine Door Lock Assembly
★★★★★
★★★★★
(30)
Part #W11307244
This is lid lock designed for use within various washing machines. This lid lock, also known as a latch assembly, is used to secure the lid of your washing machine during the washing cycle. If your washing machine is experiencing issues starting or if the lid is not securing, this lid lock assembly likely needs to be replaced. This lid lock attaches underneath the top portion of your washer and its wire harness connects to the rear of the appliance. To replace this assembly, you will need a screwdriver, flathead screwdriver or putty knife, and wrench. This lid lock is an OEM part that is sold individually and does not come with any other parts or accessories.
Water Inlet Valve – Part Number: W11210459
$66.77
In Stock
Water Inlet Valve
★★★★★
★★★★★
(48)
Part #W11210459
This water inlet valve is for washers. The water inlet valve controls the water flow into the washer. Unplug the washer and shut off the water supply before installing this part. Wear work gloves to protect your hands.
Touch-Up Paint - White – Part Number: 72017
No Longer Available
Touch-Up Paint - White
★★★★★
★★★★★
(7)
Part #72017
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is an 18 ml, or.6 fluid ounces, bottle of touch-up paint. It also features a brush for easy application. This quick-drying, long-lasting paint is perfect for fixing any nicks, scratches, or chips on the exterior of your appliance. This paint is white in color, and provides a durable finish.
Washer D-Shaped Knob Insert – Part Number: WP8536939
$9.62
In Stock
Washer D-Shaped Knob Insert
★★★★★
★★★★★
(2)
Part #WP8536939
This insert is sold individually. Knob not included. Knob is sold separately.
Hose Clamp – Part Number: WP285655
$9.62
In Stock
Hose Clamp
★★★★★
★★★★★
(2)
Part #WP285655
The hose clamp is used to hold the water hose in place which will prevent the hose from leaking water. Sometimes the clamp may lose its ability to latch on, causing a leaking washer. For the installation, you will need a flat head screw driver to replace the clamp and a drill to access the screws to remove the front of the washer. Be careful if you do not have specific clamp pliers as the clamp could fly off. Once the front of the washer has been removed, take a quick look for water damage or any obvious signs of where the leak is coming from. If it is not obvious, run water to test.
Affresh Washing Machine Cleaner - 3 pack – Part Number: W10135699
$20.36
Special Order
Affresh Washing Machine Cleaner - 3 pack
★★★★★
★★★★★
(2)
Part #W10135699
Affresh Washing Machine Cleaner includes three slow-dissolving tablets that help remove odor-causing residue from inside the washer. Suitable for all washer brands, including high-efficiency (HE) machines, the formula is also septic-safe. Place one tablet directly in the empty wash basket and run the Clean Washer cycle, or use a normal cycle with hot water. Use monthly or every 30 wash cycles for best results.
Lid Hinge Mounting Screw – Part Number: WPW10119828
$7.47
In Stock
Lid Hinge Mounting Screw
★★★★★
★★★★★
(2)
Part #WPW10119828
Sold individually. NOTE: The color on the screw may not be the same as the image, but will still function the same.

Questions And Answers for WTW5000DW1

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Sandi - For model number WTW5000DW1
February 23, 2020
Washer is making a grinding sound and will not agitate or spin
Chris Boyle Profile
Hello Sandi, thank you for your question. There are a few parts we would recommend checking to determine the issue. They are Drive Hub Kit Part Number: W10528947, Washer Drive Pulley Part Number: W10721967, Shift Actuator - 6 Pin Part Number: W10913953. If those parts are ok, the issue is probably the gearcase and transmission Part Number: W11035751. I hope this helps.
17 people found this instruction helpful.
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Jeff - For model number WTW5000DW1
December 5, 2019
The washer will start and pump in water but will stop after about a minute. It won't continue to the wash cycle. If i open and close the lid the water will start pumping again but stop about 30 seconds to a minute later.
Chris Boyle Profile
Hello Jeff, Thank you for the question. This could be an issue with a defective Door Lock, PartSelect Number PS12704713. This lid switch assembly is for a top load washer. The lid switch assembly detects if the washer lid is open or closed and prevents the washer from starting the cycle. Hope this helps!
$102.77
In Stock
Washing Machine Door Lock Assembly
13 people found this instruction helpful.
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Mary - For model number WTW5000DW1
February 12, 2020
Sensor light blinking off and on can not start a wash. Not draining water in washer.
Chris Boyle Profile
Hi Mary, thank you for your question. When your appliance is not starting there are a few parts that you may want to check, however you could try and do a reset on your machine. Generally how to do that is unplug your appliance for 30 minutes and then plug it back in again. If the issue continues the first part to take a look at would be your door lock: PS12704713. If that part is fine then you may need to take a look at your switches or control board for being the issue. Good luck with your repair.
7 people found this instruction helpful.
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PAUL - For model number WTW5000DW1
November 28, 2019
We had a power surge. Unit will not turn on. I there a fuseable link? Does the motor have a reset?
Chris Boyle Profile
Hello Paul, Thank you for the question. Normally this indicates the control board PartSelect Number PS12114296 had shorted out by the surge and may need to be replaced. Hope this helps!
$295.03
In Stock
Washer Electronic Control Board
6 people found this instruction helpful.
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Stephen - For model number WTW5000DW1
February 7, 2020
Starts to spin or agitate, then stops. Is this the transmission?
Chris Boyle Profile
Hello, Thank you for your question. Here is some information on how to test the parts in the washer to determine if the issue is the agitator or the transmission: https://www.partselect.com/Repair/Washer/Not-Agitating/ . We hope this helps, good luck with this repair.
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Common Symptoms of the WTW5000DW1

How this model fails, and the parts that fix it.

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Noise on bottom of Washer louder as time went on. 1 1/2 years
95 of 129 people found this instruction helpful.
  • Jerry from WALLA WALLA, WA
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers, Socket set
Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.
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Noise, grinding sounds. Wash tub stopped turning but motor and cycles kept functioning. Process of elimination, must be the clutch assembly.
71 of 107 people found this instruction helpful.
  • David from BLOOMINGTON, IN
  • Easy
  • 30 - 60 mins
  • Screw drivers, Socket set
Easy, just followed the repair video. Recommend also ordering the drive belt. Bought one locally during my repair.
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Hub had warn its grooved teeth off and washer wouldnt agitate
65 of 92 people found this instruction helpful.
  • Allison from RICHFORD, NY
  • Easy
  • 15 - 30 mins
  • Screw drivers
ordered hub and it shipped quickly. I was able to put the hub in place and screw the screws in. you want to tighten them down slowly and go around to each screw tightening a little at a time so you don't break the hub. as you tighten the screws down the hub slides down flush. its impossible to just push the hub on with your hand. Buttoned it back up and got caught up on laundry. good day when the washer is fixed.
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