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WMH31017HW2 Whirlpool Microwave - Instructions
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light bult needed to be replaced
222 of 328 people
found this instruction helpful.
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Deborah from Millersville, MD
- Difficult
- Less than 15 mins
-
Screw drivers
The nightmare was that this microwave is installed under the cabinet....in order to get to the light bulb I had to pull out my stove then squeeze into the space between the stove and counter....my old microwave light bult was much easier to change.....Shame on Whirlpool for making this so difficult.....must be a better way to cover the li
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ght bulb so that we do not need a screwdriver to remove the door to get to the light bulb
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Door switch inconsistent operation for Open/Close sensing.
142 of 173 people
found this instruction helpful.
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Mark from HOMER GLEN, IL
- Really Easy
- 30 - 60 mins
-
Pliers, Screw drivers
Ordered top & bottom micro-switches and mounting plate parts. Internet reviews could not find specifics if the issue was due to a top/bottom or combination of micro-switch or mounting plate failure. Pulled the plug. Removed the top vent assembly cover held in by 2 Phillips screws inside the vent. Removed the control panel held in by 1 P
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hillip screw at the top vent assembly area. Lifted control panel upward to release the catch and moved it off to the side - didn't disconnect any leads. Used a Torx bit to remove the door switch mounting plates at the front and pulled the plates through the opening from the control panel. Documented the wire color code connections, the top plate uses 2 micro's with one using both the closed & open contact. Installed the respective micros on the mounting plates and worked backwards with the wiring and removal steps. Once completed, the open/close sensing has worked every time.
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Bulb "burnt out"
98 of 164 people
found this instruction helpful.
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Joseph from Pembroke, MA
- Really Easy
- Less than 15 mins
-
Screw drivers
Removed 1 screw, removed "burnt out" bulb and replaced it with new bulb.
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Microwave not heating, working otherwise
52 of 63 people
found this instruction helpful.
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Keith from Chandler, AZ
- Easy
- 30 - 60 mins
-
Screw drivers
This was an over-the-range microwave/hood, so the replacement parts were significantly cheaper than buying a new unit.
Take microwave down (really a two-person job). Remove microwave cover (about 20 philips screws), discharge HV capacitor by shorting terminals to microwave case. Take photos before pulling anything apart. R ... Read more emove plastic ducting covering part of the magnetron (3 philips screws). Remove old magnetron (4 Torx screws), need to disconnect small thermostat on side (2 philips screws) and replace with new magnetron. Replace HV diode (screw on one end, other end simply plugged into capacitor terminal). Put everything back together and it works fine.
Take microwave down (really a two-person job). Remove microwave cover (about 20 philips screws), discharge HV capacitor by shorting terminals to microwave case. Take photos before pulling anything apart. R ... Read more emove plastic ducting covering part of the magnetron (3 philips screws). Remove old magnetron (4 Torx screws), need to disconnect small thermostat on side (2 philips screws) and replace with new magnetron. Replace HV diode (screw on one end, other end simply plugged into capacitor terminal). Put everything back together and it works fine.
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Microwave made very loud noise while on. No heat.
52 of 87 people
found this instruction helpful.
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Sleiman from Miami, FL
- Easy
- More than 2 hours
-
Pliers, Screw drivers
Unless you have a very comfortable background with electronics and electricity, I don't necessarily recommend taking apart a microwave. If you are very handy and are going to be VERY cautious to follow the rules of discharging caps and testing voltages before moving forward, then go for it. That said, I took the microwave off and apart.
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Not knowing where to find the parts, I was fortunate that the installer put the instruction book for the microwave inside the front vent slot above the touchpad for reference. it details the location of every part and it tells you very clearly what each part you test should show specific to this microwave on your multimeter. Find this guide online if you don't have it. Turn on the microwave for 20 seconds with a glass of water to make sure it's not heating - that with the noise means it's eeither the magnetron, cap, or diode. Read the notes on this site for all of the basic things to look for with the magnetron, diode, and capacitor. Once comfortable with the guide, locations of those devices, and how to test, then take it down and apart. Unfortunately, I didn't do all those things in that order, and it only wasted a lot of time trying to find the parts. Once I found the parts and put all the screws and covers back for all the areas that didn't need to be accessed for the repair, testing went quickly. The diode was bad. Ordered a new one and had it in 3 days or so. That means your microwave will be apart and sitting somewhere for a little while until you get the part and have time to repair it. Putting the diode back isn't too bad. Reassemble the microwave and put it back up again. If i had to do it again, it would take me 20 to 30 minutes once the microwave was down and on a table. Also, I used some bricks with towels over them or you could use some sawhorses to keep the microwave elevated so you can plug it in and run it after installing the new component. Again, make sure you discharge the cap before touching anything again even if you didn't run it, but just plugged it in.
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Humming sound, not heating.
43 of 63 people
found this instruction helpful.
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Fausto from Miramar, FL
- Easy
- 15 - 30 mins
-
Nutdriver, Pliers, Screw drivers
I turn off the income electricity by shutting down the corresponding circuit breaker. Then, I removed the control panel from the microwave which gave me access to the capacitor and adjacent diode. After that i unscrewed the defective diode and replaced it with the new one and BINGO!
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Microwave turntable does not work
33 of 41 people
found this instruction helpful.
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Todd from San Bernardino, CA
- A Bit Difficult
- More than 2 hours
-
Pliers, Screw drivers
My unit is a wall mount/cabinet/built-in model. The repair is actually fairly simple once you determine that the actual microwave is just a component of the entire unit, and that it (the microwave) can be easily removed from the unit. I did not figure this out until after I removed the entire unit (disconnect the power supply, lift the
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entire bulky, heavy unit out of the cramped space in the cabinet, etc). Once I got it out I figured out how easy it is to remove the actual oven - a couple of screws, literally. The unit is a bit bulky, but not particularly heavy and is quite manageable. I did this entire process alone.
I got the oven out, rolled it on it's side and found the plate to access the motor. The plate is located on the bottom/underside of the unit. The plate is nothing more than a section of the underside of the metal housing that has been cut-out as an access point. This "cut-out" is not complete - that is, not completely cut out so as to all the plate to stay in place without the need for screws, etc, until you actually have to use it. I used a pair of dykes to cut the couple of points still connecting this plate, removed the two phillips screws to remove the motor, disconnected the two wires connected, then reversed to complete the repair. You then flip the cut-out plate over/rotate it, and some screw holes line up. Find a couple of small screws, and re-attach the plate to cover the motor.
The actual fix is really easy, again, once you figure out the simple way to remove the oven. I am an idiot, so you will probably find this much easier. I could probably do this repair now, after my experience, in less than 30 minutes (probably less than 15 minutes). I probably save a couple hundred $ by doing it myself so was well worth the time to do it. Good luck.
I got the oven out, rolled it on it's side and found the plate to access the motor. The plate is located on the bottom/underside of the unit. The plate is nothing more than a section of the underside of the metal housing that has been cut-out as an access point. This "cut-out" is not complete - that is, not completely cut out so as to all the plate to stay in place without the need for screws, etc, until you actually have to use it. I used a pair of dykes to cut the couple of points still connecting this plate, removed the two phillips screws to remove the motor, disconnected the two wires connected, then reversed to complete the repair. You then flip the cut-out plate over/rotate it, and some screw holes line up. Find a couple of small screws, and re-attach the plate to cover the motor.
The actual fix is really easy, again, once you figure out the simple way to remove the oven. I am an idiot, so you will probably find this much easier. I could probably do this repair now, after my experience, in less than 30 minutes (probably less than 15 minutes). I probably save a couple hundred $ by doing it myself so was well worth the time to do it. Good luck.
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Light bulb burned out and socket shorted out
27 of 32 people
found this instruction helpful.
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Michael from WILLOW GROVE, PA
- Really Easy
- Less than 15 mins
-
Screw drivers
Unplugged the microwave to de-energize the unit. Removed 1 screw and the shroud on the range hood light; removed the light bulb. Removed 4 screws from each side and the front of the metal plate on the underside of the unit. Carefully lowered the plate to expose the light socket. Noted which wire was connected to each terminal (they ar
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e color-coded), then released the spring clip connectors from the terminals. Removed the 1 screw holding the socket in place then reversed the procedure to install the replacement parts.
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burned out bulb
28 of 39 people
found this instruction helpful.
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john from plainfield, IL
- Really Easy
- Less than 15 mins
-
Screw drivers
removed two screws,lowered the glass shield,removed the burned out bulb and replaced it with the new one. I ordered the bulb from parts select and recieved it two days later. It was a pleasure to deal with them, and certainly use them again.
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Microwave wouldn't turn on and found breaker been tripped and then microwave wouldn't turn on at all.
31 of 54 people
found this instruction helpful.
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Daniel from DECATUR, GA
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers
Read some instructions and easily found the fuse. Replaced it. Still didn't work. Took control panel off to check door switches. Nothing I read mentioned a second fuse. Tested and it to had blown. Ordered another one. Popped them in. Done.
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Door open message...interior light not working when door opened....microwave would not work
20 of 21 people
found this instruction helpful.
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Pat from LELAND, NC
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers
Removed top vent panel....black plastic runs the length of the microwave....3 Phillips screws. Removed front right panel one Phillip screw on top right. Lift up to remove lifts off the catches. Unplug some of plug connectors on the back of the control circuit board to have room to swing it out of the way to gain access to the interlock s
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witches. Take pictures of all disconnections and wire connectors removed from switches. There or two interlock banks of switches my problem was the top one. Remove the switch bracket held in with one star drive screw and a plastic catch on the switch bracket actuator...there is a slot in the frame the actuator slides into. Replace switches and reverse procedure to reassemble.
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Door Open Message
22 of 28 people
found this instruction helpful.
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Gordon from SELLERSBURG, IN
- Really Easy
- 15 - 30 mins
-
Screw drivers
Replaced both switches on the top door latch. Diagram shows the two switches on the lower latch? No success. Still had same message on the display. Replaced lower switch, fixed the issue.
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Burned out light bulbs in microwave hood stove
24 of 35 people
found this instruction helpful.
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Herbert from Norton, MA
- A Bit Difficult
- 15 - 30 mins
-
Screw drivers
I had some difficulty removing the glass plate because of the awkward (upside down) position of the screw that retained it. After replacing the burned out bulbs and replacig the glass plate the problem of replacing the screw involved my dropping the thing several times before I got the screw threads to catch. I got a screw thread to cat
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ch enough to hold the glass plate in position and left it at that.
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blown dual element lightbulb
19 of 25 people
found this instruction helpful.
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Glenn from BRISTOW, VA
- Easy
- Less than 15 mins
-
Screw drivers, Wrench set
The hard part was trying to find the light bulb locally. The locally sold light bulbs were either too long, not dual element or not powerful enough. So I ordered the light bulb straight from PartSelect. When it came time to install the new light bulb I carefully removed the screw holding the plate in position so as not to loose it in my
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gas stove. I needed the mirror to line up the light bulb and screw it in. Once it was in I verified operation and closed up the plate being careful not to drop the screw into my gas stove. Problem solved.
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open door light wouldn't come on
16 of 17 people
found this instruction helpful.
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David from HILLSBOROUGH, NJ
- A Bit Difficult
- 30 - 60 mins
-
Pliers, Screw drivers
issues started when door opened light would flicker then come on disassembled checked switches with a meter determined switch was faulty figured I'm in here replace them all because if one fails others will follow be careful removing actuator assembly plastic is brittle (remember this is above the stove subject to heating and cooling) pla
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stic isn't as pliable installed all the switches perfecto oh by the way disassembled the faulty switch found contacts had arced from opening door while microwave is running use the buttons to stop will eliminate further issues
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