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WM3431HS (02) LG Washer - Instructions

All Instructions for the WM3431HS
61 - 75 of 110

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Water was not draining and was making a grinding noise
  • Chris from Walla Walla, WA
  • Really Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
This was very easy to instal. The aplaiance repair co. wanted $240 my LG is six years old and would rather buy a new one if I had to spend that much, so I gave it a shot and it took me 20 min to install the part. Told my wife she owed me $ 180 for my labor.
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Water will not Drain
  • Nate-Talisha from Miramar, FL
  • Really Easy
  • 15 - 30 mins
  • Socket set
took out the drain pump and replace with a new one
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would not drain
  • Timothy from Williamsport, PA
  • Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
During my troubleshooting, I removed the bottom to access the drain pump. I had to cut some wire ties so that I could make removing the wires easier. After checking the pump and putting everything back together, I determined that the pump itself was bad. Pump impeller should not rotate freely! After receiving new part, I installed it rela tively easy. I didn't have to remove the bottom since there was enough room through the access hole. Just make sure to make where wires go before removing old part.
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my lg washer wasnt draining
  • chris from glenwood springs, CO
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
It was so easy. i searched my model it brought up this site and the most common problem popped up without my even asking and recommended the part. i got it one week later and it was so simple to fix. a repair man wanted three times the part price to come to my home twice and would have had to wait longer. you guys were very helpful
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R&R Drain Pump
  • Dion from Middletown, DE
  • A Bit Difficult
  • 1- 2 hours
  • Nutdriver, Screw drivers
The pump is apparently used for more than one washer, and the R&R instructions may be significantly different. I found a youtube video for my exact washer.
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pump not working, moter run, propeller was detached from shaft
  • Jim from Billings, MT
  • Really Easy
  • 1- 2 hours
  • Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Removed the top, the front, got to the pump, removed it and replace it with the new one.
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Washer Would not drain
  • Jody from San Jose, CA
  • Really Easy
  • 1- 2 hours
  • Screw drivers
Found the part of Part Select by describing the problem. used a Utube video and step by step we were able to take apart, replace and put back everything with just a screw driver - I saved so much money!
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Water not draining from tub, error code "OE"
  • Robert from Ogdensburg, NJ
  • A Bit Difficult
  • 1- 2 hours
  • Pliers, Screw drivers
Found great Youtube video, followed step by step. Only difficult part was getting the tub gasket clamp back on. But all in all pretty easy. If tub won't drain and weird noise coming from pump do not hesitate to do it yourself and save some coin!
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Washer will not drain, bad noise coming from bottom front of washer
  • James from Kingman, AZ
  • Easy
  • 30 - 60 mins
  • Screw drivers
unplug washer and disconnect inlet and outlet hoses. drain water from washer (about 2 gallons) by removing lint screen from front of washer. lay washer on side (I used a blanket to avoid damaging the paint) remove all the phillips head screws in the plastic bottom and the metal feet of the washer. Gently pull the bottom of the washer off. There are 3 shock absorber looking things that pull apart and are greasy. Try not to mess with them much. Just pull gently, and they slide apart. cut the zip ties holding the wires to the washer bottom piece. remove the screw in the lint screen area and gently pull the recessed plastic thing out the front of the washer. remove the screws holding the pump assembly on the front of the washer. Remove the three screws holding the pump assembly on the outlet pipe manifold. Installation is the reverse of removal, take care to put the shock absorber looking things back in gently and together at the same time when reinstalling the plastic bottom of the washer.
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Washer not spinning and giving error message OE
  • Allan from Virginia Beach, VA
  • A Bit Difficult
  • 1- 2 hours
  • Pliers, Screw drivers
Found on line OE meant washer not pumping out water with the suggestion to clean the filter and inspect the pump and lines for blockage. No problems there. You must be careful to empty the water manually before removing the filter. My wet vac helped but I still made a mess. I found a mechanic to look at the washer. He said it is comm on for the pump on these washers to go bad, especially if the washer has sat out of service. They wanted $300 to replace the pump. I found the part on this website for $53 and replaced it myself. The only hard part was emptying the water without making a mess and leaning the washer up and back far enough safely to remove the pump, then working on my back under the machine.
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Cloged Drain
  • Darryl from chicago, IL
  • A Bit Difficult
  • 1- 2 hours
  • Nutdriver, Screw drivers
My washer would try to spin and remove the water according to the time allowed. Consequently my washer would take longer than the time allowed to drain therefore water would send a code error then the machine would stop working. So I remove the hose from the pump and found my son's little small sock blocking the drain. I removed the sock and reinstalled all hoses. Everything is fine now. No need for a replacement item. Just a little servicing.
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not pump water out
  • dung from nashville, TN
  • Really Easy
  • 30 - 60 mins
  • Pliers, Screw drivers, Wrench (Adjustable)
Basic skill
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Not pumping out water
  • Patrick from Ronkonkoma, NY
  • A Bit Difficult
  • 30 - 60 mins
  • Pliers, Screw drivers
Hardest part was getting the correct part. Due to some glitch somewhere there was a mix up in the database for the correct pump number. This unit has two pumps mounted to the same housing. One is a recirculating pump and one is discharge pump. I ordered the discharge pump and kept receiving the recirculating pump. Discharge pump is LG PART#4681EA2001T and recirculating pump is LG PART #4681EA2002H Once in hand the install went fairly smoothly. Removed top - two screws on back of unit. Removed control panel with one screw on upper right inside corner, associated plugs and snap clips. Removed soap tray and drained water through filter tube. Removed screws in front of filter. Using Vise grips stretched spring from around front seal. Removed screws holding front of washer to top frame (2?)[accessed after soap tray removal]. Pump assembly located in bottom left, removed associated hoses, Marked wired colors on pump housings and removed. Removed assembly. Unscrewed pump, installed new pump and reversed procedure to reassemble. Struggled mostly with replacing spring around front seal. Stretch it as far apart as you can as you "roll" the spring in and then massage the seal to get the spring into correct position. Definitely a doable repair. Good Luck.
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OE CODE - The washer machine would not drain
  • Gustavo from Ukiah, CA
  • A Bit Difficult
  • 30 - 60 mins
  • Pliers, Screw drivers, Socket set, Wrench set
After checking for blockage on the drain hose and checking on any blockage on the bottom left corner filter and not finding anything i decided to open the machine. Everything suggested a broken drain pump
ITEM
PS3579318 Drain Pump and Motor Assembly which is located on the bottom left corner also and it attaches to the botto m left corner filter. And voila! The machine did not work! Now started throwing a FE code and it would not fill up. Well, the new pump was stuck! All i had to do was to stick my fingers in the bottom left corner filter orifice and move the fan like devices that make the new drain pump work, that did it! Be careful not to do it while the machine is pluged in, those plastic blades may hurt your fingers. To reach the drain pump you have to take the top, control board and front (door and gasket) of the machine off, about one hour labor.
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Leaking Hot Water Intake Valve
  • Thomas from Commack, NY
  • Easy
  • 30 - 60 mins
  • Pliers, Screw drivers, Wrench (Adjustable)
I received the part needed within a few days from ordering. I immediately removed the leaking part with the new part. It was a very simple install, and my washer is now leak free. If you think you cannot do these simple changes, think again, it's much easier then you may think. Remove the top cover of your washer machine by taking off the two screws in the back. Remove the hose clamp with a pair of pliers and pull off from the intake valve, of course make sure your water valve is shut off before starting. Remove the two prong clip. Using your pliers, disconnect the main hot water hose. Use a Phillips screwdriver to remove the two screws that holds the valve in place. Remove and discard it and replace with the new valve. Follow the steps and your done, it's that easy....TC
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All Instructions for the WM3431HS
61 - 75 of 110