- Home
- WFW9400ST02
- Instructions
WFW9400ST02 Whirlpool Washer - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
Search filter:
Clear Filter
Your search term must have 3 or more characters.
tub would not turn
3 of 3 people
found this instruction helpful.
-
claude van from big sandy, TN
- Really Easy
- 15 - 30 mins
-
Screw drivers
take the back cover off and put belt on. the belt is a tight fit and requires sone effort, but can be done.
Was this helpful?
Thank you for voting!
Low water flow into dispenser and washer tub
3 of 3 people
found this instruction helpful.
-
Daniel from WAKE FOREST, NC
- Really Easy
- 15 - 30 mins
-
Pliers, Screw drivers
Super simple repair, videos on this site were spot-on.
1. Turn off water, unplug washer, and disconnect the hoses from the back of the washer.
2. Remove the three T20 torx screws holding on the top of the washer, slide the top back about an inch, and lift off.
3. Remove the T20 torx screw holding the water valve to ... Read more the back plate of the washer.
4. Using pliers, release the hose clamp on the outlet hose of the valve and slide it down about an inch.
5. Remove the old valve and attach the new one to the outlet hose. Reinstall the hose clamp.
6. Replace the screw that holds the valve to the back plate and reinstall the top of the washer. Reconnect hoses the the washer, turn on water, and plug back the washer back in.
7. Odds are, your water flow has been low for a while and the first cycle is going to flush a good bit of mildew and other gunk into the washer drum. Run a cleaning cycle with about 1/3 cup bleach through the washer prior to using.
Should be good to go!
1. Turn off water, unplug washer, and disconnect the hoses from the back of the washer.
2. Remove the three T20 torx screws holding on the top of the washer, slide the top back about an inch, and lift off.
3. Remove the T20 torx screw holding the water valve to ... Read more the back plate of the washer.
4. Using pliers, release the hose clamp on the outlet hose of the valve and slide it down about an inch.
5. Remove the old valve and attach the new one to the outlet hose. Reinstall the hose clamp.
6. Replace the screw that holds the valve to the back plate and reinstall the top of the washer. Reconnect hoses the the washer, turn on water, and plug back the washer back in.
7. Odds are, your water flow has been low for a while and the first cycle is going to flush a good bit of mildew and other gunk into the washer drum. Run a cleaning cycle with about 1/3 cup bleach through the washer prior to using.
Should be good to go!
Read less
Was this helpful?
Thank you for voting!
Plastic retainer ears broke
3 of 3 people
found this instruction helpful.
-
Avis from Abingdon,, VA
- Really Easy
- Less than 15 mins
Took old broken part off and replaced with new. Involved removing 2 screws and putting back.easy repair. Biggest problem was length of time it took part to arrive.
Was this helpful?
Thank you for voting!
The part was made wrong and did not fit.
3 of 3 people
found this instruction helpful.
-
Doug from ROCHESTER HLS, MI
- Very Easy
- Less than 15 mins
The plastic tabs were too large to fit into the washer's slotted hole in the washer cage. I initially bought this part from a PartSelect competitor and it was made wrong as well. Whirlpool themselves showed this part on back order so the faulty part originated in a Whirlpool order to a vendor. The reason for this reply is that PartSelect
... Read more
resolved this bad part issue within 2 hours and 1 phone call. The competitor has not resolved anything yet in 3 weeks and 5 emails with image proof.
Read less
Was this helpful?
Thank you for voting!
Pump not working
4 of 6 people
found this instruction helpful.
-
Darrell from Lady Lake, FL
- Really Easy
- Less than 15 mins
-
Screw drivers
Replaced pump
Was this helpful?
Thank you for voting!
The washing machine was not draining. It was showing a code on the washer of 02.
3 of 4 people
found this instruction helpful.
-
Robin from Gary, TX
- Really Easy
- Less than 15 mins
-
Screw drivers
We removed the front cover to the washer. Then we removed the drain pump piece that was broken. We put the new drain pump in and secured the screws. We also inspected all the hoses to make sure the hose clamps were intact. Then leaving the front cover off the machine to inspect for leaks we turned on the wash cycle. No more problems.
Was this helpful?
Thank you for voting!
Broken Strike on Washer Door - prevented door from latching, and washer would not start
3 of 4 people
found this instruction helpful.
-
David D from Severn, MD
- Really Easy
- Less than 15 mins
-
Screw drivers
The end of the strike had broken off, and the pictures did not clearly show there was a cross-member at the end of the strike. That crossmember is what broke on the old strike. The strike has only two screws, both requiring a Torx bit (#20, I believe). Unscrew both screws to remove the strike plate. It was a little difficult to get out -
... Read more
it has a curved top to lock into the top slot, but the bottom slides slightly down into another slot. There isn't a lot of room in the opening to slide the strike up and down and get it out. Putting the new strike on is easier - ensure the curved end fits into the slot at the top and slide it up just a bit, push the bottom of the strike plate in, then let it drop right into place, and reinsert the screws. The only problem I had was the strike's holes for the screws are slotted horizontally, so the strike can be positioned across almost 3/8". The latch would not engage the strike the first time, so I had to loosen the screws and reposition the strike a bit. This time it latched, but the fit wasn't quite right, so I adjusted it again to get it where I needed it.
Read less
Was this helpful?
Thank you for voting!
the pump wasnt puping out the water
3 of 4 people
found this instruction helpful.
-
Evette from Mayfield, NY
- Easy
- 15 - 30 mins
-
Pliers, Socket set
firts remover the three bolts that held the front panel on, and removed that. Then removed the screw that held the pump in place. then removed the hoses from the pump. After that put hoses on new pump and srewed back in place . the put front back on.
Was this helpful?
Thank you for voting!
Washer leaking
3 of 4 people
found this instruction helpful.
-
Carolyn L. from CLAYTON, NY
- Really Easy
- 30 - 60 mins
Followed internet instructions
Was this helpful?
Thank you for voting!
Broken hinge
3 of 5 people
found this instruction helpful.
-
Kevin from JACKSONVILLE, FL
- Really Easy
- 30 - 60 mins
-
Screw drivers
Removed screws around door couple around hinge
Was this helpful?
Thank you for voting!
Bellow leaking water
3 of 5 people
found this instruction helpful.
-
Eric from Vacaville, CA
- A Bit Difficult
- 30 - 60 mins
-
Pliers, Screw drivers
Removed the outer spring with pliers. Pushed the bellow into the drum. Loosened the clamp on the bellow with a stub nose screwdriver. Removed the bellow. lined bellow up with soap fiting. Reversed procedure to reinstall.
Was this helpful?
Thank you for voting!
Bellow pierced
4 of 8 people
found this instruction helpful.
-
Alexander from Miami, FL
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers, Socket set
1. Remove bottom panel (3 screws below). 2. Remove top panel (3 screws back). 3. Remove detergent dispenser (remove T screw in front.) 4. Carefully remove control panel is plastic so be careful not to break it. 5. Pull broken bellow from front and spring loaded clamp will come lose. 6. Push away bellow. 7. Remove cables from door lock. 8.
... Read more
Remove front panel screws (4 - 2 on top and 2 in bottom). 9. Unscrew bellow's clamp with flat screw driver or not driver. 10. Remove worn bellow. 11. Bellow has notch on top (Use as reference to replace. 11. Clean all surfaces. 12. Install new bellow to drum. 13. Screw clamp over of bellow not too tight. Don't want to break the seat. 14. Replace all in the reverse order and for the front of the bellow refer to my previous article (story) on front latch replacement.
Read less
Was this helpful?
Thank you for voting!
Replacing the heat sensor following an F-24 Error Notice.
2 of 2 people
found this instruction helpful.
-
william from VIRGINIA BCH, VA
- Really Easy
- 30 - 60 mins
-
Nutdriver, Pliers
I followed your repair video explicitly, simple fix. However, one should
be careful when disconnecting the two prong electrical connector from
the heat sensor. the two black wires can pull free easily. In that case, the
rear of the female plastic wired connector must be extracted to allow the two black wires to be "pushed" ... Read more into the narrow slot which displaces the
wire insulation and allows for a good electrical connection. If a punch tool is not available a pair of needle nose pliers works. Also, observe
the orientation slots on both the male andfemale connectors - they
connect one way only! I set the washer on it's face while effecting this
repair to better see what I was doing (eyesight not as good as it used to be). Thanks for the timely support!
be careful when disconnecting the two prong electrical connector from
the heat sensor. the two black wires can pull free easily. In that case, the
rear of the female plastic wired connector must be extracted to allow the two black wires to be "pushed" ... Read more into the narrow slot which displaces the
wire insulation and allows for a good electrical connection. If a punch tool is not available a pair of needle nose pliers works. Also, observe
the orientation slots on both the male andfemale connectors - they
connect one way only! I set the washer on it's face while effecting this
repair to better see what I was doing (eyesight not as good as it used to be). Thanks for the timely support!
Read less
Was this helpful?
Thank you for voting!
Water slowly filling the wash drum and spilling out front of machine
2 of 2 people
found this instruction helpful.
-
Frank from WEST WINDSOR, NJ
- Really Easy
- 30 - 60 mins
-
Nutdriver, Pliers
Water was slowly filling the wash tub and spilling out front of machine. Cause was the water inlet valve solenoid was not fully closing.
Turn off water to the machine
Unplug machine
Pull machine away from the wall
Remove the water inlet hoses.
At the back-top of the machine remove the three screws holding t ... Read more he top on.
Lift up top from the rear and remove it.
Disconnect the hose connected to the water inlet valve.
On the outside of the back panel remove the screw holding the water inlet valve.
Remove the water inlet valve.
Reverse the process to install the new valve
NOTE: in my case the hold in the back panel did not line up with the hole in the new water inlet valve. I drilled another hole.
Turn off water to the machine
Unplug machine
Pull machine away from the wall
Remove the water inlet hoses.
At the back-top of the machine remove the three screws holding t ... Read more he top on.
Lift up top from the rear and remove it.
Disconnect the hose connected to the water inlet valve.
On the outside of the back panel remove the screw holding the water inlet valve.
Remove the water inlet valve.
Reverse the process to install the new valve
NOTE: in my case the hold in the back panel did not line up with the hole in the new water inlet valve. I drilled another hole.
Read less
Was this helpful?
Thank you for voting!
unable to get the correct part
2 of 2 people
found this instruction helpful.
-
Russ from DOVER, NH
- Really Easy
- 30 - 60 mins
the tabs were to big on the replacement and the customer representitive said he was unable to help me.
discouraged
I will never buy parts from this site again
discouraged
I will never buy parts from this site again
Was this helpful?
Thank you for voting!