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December 15, 2019
What would cause greasy spots coming up through the agitator. Its like a film and gets on all the clothes?
For model number RWT350AW
Hello Rich, thank you for your question. That would be an issue with the tub seal or gasket or a leaking gear case. We would recommend disassembling the unit and checking to see if the grease is coming from the gear case. I hope this helps!
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January 5, 2023
What tells the machine to stop filling the drum?
For model number RWT350AW
Hello Michael, thank you for your question. The part is called the Water Level Sensor PS12582956. Good luck and have a great day.
I emptied all the water with a cup and laid the washer down on its back on the bathroom floor, ( it is a portable), with a few small pots and rags handy to collect water, just in case. I inspected the placement of the broken drain pump, I took photographs of all the wires placements and screws. I removed the broken drain pump photographing each step, then attached the new drain pump following each step in reverse and attached the 2 colored wires to the remains of the colored wires attached to the washer. I used electric tape to isolate and cover completely the exposed wires parts i joined. I then screwed everything back in place. I put the washer upright, connected the electrical cord and did a test. It is working great, and the water is draining well! It took me over 30 minutes, as the space under the machine, where the drain pump lodges, is quite tight and I needed a flash light.
Lifted up the washer from the bottom. Accessed the pump, unscrewed the motor and pulled off the rubber hose attached to the pump using a Phillips screwdriver and a wrench. Reattached the hose and the mounting screws. Worked just fine.
Washer was making loud banging noise during spin cycle. I noticed that tub was off center within washer housing while turned off. Removed top and checked for springs used to hold tub centered in the housing. Found one spring loaded support rod (Dampin)that had a broken spring. Due to two different part numbers, PS4125965 and PS4125966 it required considerable time to order the correct part, no parts supplier was aware of the reason for two part numbers. I had to contact the engineering department of Haier to fine the correct item, one number is for the right side the other number for the left side of the washer tub. Part snaps in place in upper corner of the washer housing and in a slot at the lower edge of the tub. No tools required to install Dampin just a screwdriver to remove top of washer. Parts arrived two days after ordering, very good service.