Unplugged burners. . . . . Removed old bowls and replaced with new. . . . . . Plugged burners back in. However, I do want you to know that I could not believe the promptness of your service and the courteous customer service person that assisted me with my problem in selecting the correct drip bowls. You are definitely a unique company!!!!
Burner element broke and drip bowls needed to be replaced.
I went to the local discount mart and bought drip bowls. The ones available at that store did not fit, so I decided to buy directly from the stove's manufacturer distributor.
The drip pans were simple to replace, as was the new burner element. My old one had broke and was still working, but I decided to replace it when I ordered the drip pans.
Everything was easy to install and it looks like a brand new new stove top! I saved a lot of money doing it myself.
The drip bowls on my elderly mother's electric range needed to be replaced.
Replacing the bowls was simple, simply removing the burner units and pulling out the bowls and inserting the new ones.
The ONLY reason I am answering this questionaire is to complement Partselect.com for their incredibly fast shipping of my parts after I placed the order. I received my order within 2-3 days with normal shipping. I expected to wait at least a week or longer. Thanks again Partselect.com for being there when I needed you the most!
So often we feel inclined to contact repairmen for simple jobs. This was easy because I ordered the part by looking on the side of the range. It arrived in less than a week. I simply snap the bowls inside the correct sockets and now my stove looks new. I definitely would use this service again.
This is the second time PartSelect came through for me. If it hadn't been for you guys, I'd have had to buy a new Jenn-Air cooktop, because ours is nearly 30 years old. About two years ago, I bought a new two-burner cartridge, which installed without tools in about one minute. But a few weeks ago, we lost the burner in the other cartridge. I emailed PartSelect, and even though I gave them my obsolete model number, a helpful service rep managed to find me the part number of the correct burner, so I was able to place my order. Once the part arrived, there was no problem replacing the burner. This is a simple operation we've performed many times when we need to remove the burner for cleaning.
the fastener became loose and dropped into the stove
This is a cook stove that is used 5 months a year. We have not fixed it yet because we are now in Florida the stove is in New York. We ordered that part just before we left NY for FL so the repair will be done in June of 2021. George Clark
It was a rather simple fix--just replacing burner pans
Problem I had was finding the right ones to fit the stove top. Burner pans that tell you will fit most stoves, do not. After I had paid over $20.00 for some that did not fit, I got on the internet, found you, ordered the replacement parts and had them within a few days. Put them in and there you go. A perfectly happy me and a nice looking stove again.
remove burned out eye, replaced with new eye.new eye does not fit exactally correct onto splash pan as point on end of steel " rod " not pointed enough to slip into mate on splash pan