PVM1870DM2CC General Electric Microwave - Instructions
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broke the cooking tray while cleaning it.
Ordered through parts.select because GEprice was totally outrageous.
Unfortunately, my first order was lost and after 2 weeks I phoned your customer service and Betty was quite helpful. She followed up (as I called on a Saturday am) on Monday and reported to me that the item was lost. She then asked me if I wished to place another order. I did, of course - it arrived in a timely manner - I placed the cooking tray into the microwave and I was in business!!! Thank You Partselect!!!!!
Unfortunately, my first order was lost and after 2 weeks I phoned your customer service and Betty was quite helpful. She followed up (as I called on a Saturday am) on Monday and reported to me that the item was lost. She then asked me if I wished to place another order. I did, of course - it arrived in a timely manner - I placed the cooking tray into the microwave and I was in business!!! Thank You Partselect!!!!!
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Jessica from The Villages, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
6 of 8 people
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Broken rack holders
Use a small screwdriver to depress the flexible clip on the side of the old holder while you wiggle it out of its hole. Gently hammer down the edges of the hole so that the surface is flat. This will make for a tighter fit when you snap the new holder into the hole. Just slide the new piece into position and the job is done.
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Allen from Naples, FL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
7 of 12 people
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Microwave wasn't heating up foods
Per instructions on part select.com website. But needs further repair because still doesn't heat food and pad is partially disabled.
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William from LAKE ELSINORE, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
6 of 9 people
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Power worked but would not cook
Took the front panel off, played with the switch while it was plugged in to verify the switch was bad. I actually was able to tweak the switch just right to keep the microwave working while the part was being delivered. When it came it was just removing two small screws and replacing. Very easy.
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Jim from Albuquerque, NM
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 6 people
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Microwave appeared to work. Fan worked, timer worked plate rotated. It just didn't heat the food!
I purchased the fuse and 3 door switches from PartSelect. Replaced the fuse first but that did not solve the problem. Then I replaced the 3 door switches and problem solved!! So fuse only cost $5.00 so glad I have a new fuse in there as well. To see how to replace door switches see videos on utube!!
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Mark from Hanover Park, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
7 of 13 people
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Broken glass microwave turn table
The new turntable shipment was super fast!!! I received it only a few days after ordering it. Installation was nothing more than placing it in the microwave oven.
GREAT Transaction!!! Thanjs!!!
GREAT Transaction!!! Thanjs!!!
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Serio from Lansdale, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 7 people
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broken tray
Open the box that the part came in and place it in the microwave. The best is how fast it came to my home. Thanks
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Juan from Torrance, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 4 people
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broke glass turntable
just set the glass turntable in and bingo it worked
no tools needed. thanks for such a fast delivery
sincerly dennis and chris delbello
no tools needed. thanks for such a fast delivery
sincerly dennis and chris delbello
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dennis from longbeach, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
6 of 10 people
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Turntable quit turning.
Disconnected power cord from receptacle. Removed 5 screws in bottom panel and allowed it to swing downward on rear hinged edge. Disconnnected power wires to motor. Removed screw to detach motor. Inserted coupler through hole beneath center of turntable. Inserted motor shaft into coupler and re-attached motor. Connected power wires to motor and then closed the bottom panel and re-inserted the 5 screws.
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JACK from ETOWAH, NC
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 8 people
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Microwave would turn on when door opened
Unscrewed numerous screws holding the "body/shell" to the microwave. Removed body. I then unplugged top door switch, replaced it with new one, and "tested" the new one. I fixed our $400 convection micro with an $18 switch. NICE!
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Lois from El Segundo, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 8 people
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When door opened, microwave would turn on
Removed the outer cover to access the door switches. Turns out there were three switches, but I determined that only two were bad. When the small colored tab on the switch is pushed in it should make a clicking sound. The two bad switches had no resistance and did not make any noise when pressed. Removing the switch is relatively easy, you simply pull it away from a couple small tabs holding them in place. After reconnecting the wire leads, insert back into the holding tabs and install the cover.
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Tom from SUN PRAIRIE, WI
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
3 of 3 people
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Smelling and smoking. Than stop.
I took the cabinet off and saw where the switch had been burnt. So I remove it and order another one from your company. And I put new clips on it with heat shrinks. We might get another 30 years out it, Although I'm 80 years old.
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CHARLES B. from CLARKSVILLE, TN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
3 of 3 people
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Microwave wouldn’t shut off when door was opened
Followed the online videos to enter the cavity to the switch holder. Noticed right away the dreaded capacitor was in back right corner behind where the touch pad had been removed. I isolated the capacitor with an old computer mouse pad for extra safety. Took some manipulations to get the switch mount out from behind the wire bundles. Once out front, easy to use small flat blade screwdriver to release each switch and replace with matching new switch. Only one switch was bad but replaced all three. Back together and working great.
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John from POWHATAN, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
3 of 3 people
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The glass plate in the microwave stopped turning
After examination - evidently some one had put a larger dish in the microwave and it stopped the glass plate from turning and broke the holder stirrer(small plastic piece that held the glass plate so that it could turn.
When I received the right part I simply made sure that all the prior plastic was out or out of the way and placed the new part onto to the shaft - tested it a few times, made a minor alignment and it has worked fine ever since.
Thanks to your staff for finding the right piece from the description I gave.
When I received the right part I simply made sure that all the prior plastic was out or out of the way and placed the new part onto to the shaft - tested it a few times, made a minor alignment and it has worked fine ever since.
Thanks to your staff for finding the right piece from the description I gave.
Parts Used:
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Jerry from Collegeville, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 9 people
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2 rack holders broke
used the Dremel Osciilating tool with small blade to quickly cut/remove the old rack holder and then inserted new hold. Took less then 5 minutes total.
Parts Used:
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Nick from Edison, NJ
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
5 of 10 people
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