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How to Fix an F11 Code on a Frigidaire Oven - PartSelect.com

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PT9800SH8SS General Electric Range - Overview

Diagrams for PT9800SH8SS

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Parts for the PT9800SH8SS

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Microwave Fuse – Part Number: WB27X10928
$21.81
In Stock
Microwave Fuse
★★★★★
★★★★★
(21)
Part #WB27X10928
This ceramic microwave fuse is just over an inch in length. It is white in the center, and metal on both ends. This is a 20-amp fuse, and is used to power your microwave. If the touch pad on the microwave becomes unresponsive, the microwave produces little to no heat, or the appliance simply does not turn on, it could mean that your fuse is at fault and needs to be replaced. Because this part contains an electrical charge, remember to disconnect power to the microwave unit before you begin this repair. NOTE: Before you start this repair, ensure that the microwave is unplugged, and the capacitor is discharged. A capacitor stores large amounts of electricity even after your microwave is unplugged.
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HALOGEN LAMP – Part Number: WB02X35488
$27.56
In Stock
HALOGEN LAMP
★★★★★
★★★★★
(17)
Part #WB02X35488
Restore light inside the cooking area or over the cooktop with this replacement halogen lamp, it fits select microwaves, wall ovens, ranges, and microwave oven combos, disconnect the power before starting the repair, use the exact model number to confirm fit.
Primary Door Interlock Switch – Part Number: WB24X10047
$54.07
In Stock
Primary Door Interlock Switch
★★★★★
★★★★★
(20)
Part #WB24X10047
This interlock switch is located in the door latch.
Wall Oven Door Window Assembly – Part Number: WB56X27480
$194.65
In Stock
Wall Oven Door Window Assembly
★★★★★
★★★★★
(20)
Part #WB56X27480
This oven window pack assembly includes a heat-resistant glass pane and its surrounding frame, designed to restore visibility, safety, and energy efficiency to your appliance. Positioned in the oven door, the window allows users to monitor cooking progress without opening the door, helping maintain consistent internal temperatures. A properly sealed window also supports insulation, reducing heat loss and promoting even cooking. Replacement is recommended if the glass is cracked, fogged, or the seal is compromised, as these issues can affect performance and safety. This assembly is engineered for compatibility with select gas and electric oven models and offers a reliable solution for restoring full functionality.
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Screw – Part Number: WH2X930
$16.05
In Stock
Screw
★★★★★
★★★★★
(1)
Part #WH2X930
This screw is sold individually.
Monitor Interlock Switch – Part Number: WB24X25397
$39.45
In Stock
Monitor Interlock Switch
★★★★★
★★★★★
(5)
Part #WB24X25397
This switch monitor interlock is a critical safety component designed to ensure proper communication between the microwave door latch and the control board. When functioning correctly, it confirms that the door is securely closed before allowing the microwave to operate. A damaged or faulty switch may prevent the unit from starting, even if the door appears latched. Replacing this genuine part restores safe and reliable operation. Installation should be performed with care, and it's recommended to disconnect power before beginning any repair.
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Range Lamp Halogen Bulb G9 – Part Number: WB25T10102
$26.39
In Stock
Range Lamp Halogen Bulb G9
★★★★★
★★★★★
(7)
Part #WB25T10102
This halogen light bulb is a genuine OEM component designed for top-mounted lighting in wall ovens and ranges. Operating at 120 volts and 40 watts, it emits a clear, warm white light (approximately 2700K) to illuminate the oven cavity during cooking. The G9 base features two looped pins spaced 9mm apart, ensuring a secure fit in high-heat environments. Built to withstand elevated temperatures, this bulb enhances visibility inside the oven without compromising performance. Installation should be done with the power off, and the bulb should not be handled with bare hands to prevent damage. Always verify compatibility before purchasing.
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TRAY GLASS – Part Number: WB27X43590
$113.77
In Stock
TRAY GLASS
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★★★★★
(13)
Part #WB27X43590
This tray rotates in your microwave ensuring more even temperatures.
SENSOR Assembly – Part Number: WB21X10165
$35.23
In Stock
SENSOR Assembly
★★★★★
★★★★★
(5)
Part #WB21X10165
This oven temperature sensor assembly is a precision component designed to monitor and regulate the internal temperature of select wall ovens, ranges, and microwave-oven combinations. It continuously communicates with the control board, sending real-time temperature data to ensure the oven maintains the set cooking temperature. A malfunctioning sensor may result in inaccurate heating, temperature fluctuations, or premature cycling of heating elements. Replacing the sensor restores consistent performance and accurate cooking results. Installation typically involves disconnecting power, accessing the rear or interior of the oven cavity, and securing the sensor in place. Common symptoms of a faulty sensor include inconsistent temperatures, error codes, and extended cooking times.
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THERMOSTAT – Part Number: WB20X10048
$22.96
In Stock
FAN BLOWER – Part Number: WB26X31060
$81.88
In Stock
FAN BLOWER
★★★★★
★★★★★
(14)
Part #WB26X31060
This blower motor, also known as the fan blower is supplied directly by the manufacturer for use in ovens. It is responsible for circulating hot air within the oven cavity. The blower motor helps distribute heat evenly, ensuring consistent cooking temperatures and reducing hot spots. This helps to ensure that your baking, roasting, and other cooking processes run smoothly. The blower motor is typically located behind the rear panel of the oven. If the blower motor is faulty, you may notice uneven cooking, unusual noises like rattling or squealing, and error codes. This part is commonly associated with the F96 error code.
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Microwave Magnetron – Part Number: WB26X32629
$193.69
In Stock
Microwave Magnetron
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★★★★★
(6)
Part #WB26X32629
Genuine OEM magnetron for your microwave. Always use proper safety equipment and follow the manufacturers instructions while installing.
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Questions And Answers for PT9800SH8SS

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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
George - For model number PT9800SH8SS
October 20, 2022
Does not microwave; it will heat with "convection bake."
Chris Boyle Profile
Hi George, thank you for the great question. According to our research, you may need to replace the bake element, part number PS11729137. If this is not fixing the issue, you may need to replace the broil element assembly, part number PS8755292, to isolate the problem. We look forward to hearing from you if you need assistance with placing an order through our 7-days-a-week customer service. We hope this helps!
$54.95
In Stock
BROIL ELEMENT
$70.32
In Stock
Bake Element
2 people found this instruction helpful.
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Art - For model number PT9800SH8SS
March 26, 2023
What is and where can I get a rectangular card about 6” x 5”. Card appears to have fibers, is gray colored, two tongues, indents opposite each tongue, with an open slot near one tongue?
Chris Boyle Profile
Hello Art, thank you for writing. This a a Wave Guide Cover or Mica Canopy PS1017735. We are pleased to have been able to help.
$29.27
In Stock
Microwave Canopy Mica
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Common Symptoms of the PT9800SH8SS

How this model fails, and the parts that fix it.

Won’t turn on
Fixed by
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No heat
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Touchpad does not respond
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Doesn’t shut off
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Will Not Start
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Tray won’t turn
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Oven is too hot
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Oven not heating evenly
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Videos related to models starting with PT9800SH8SS

Watch our pros, then fix it yourself.

Replacing the Wall Oven Door Window Assembly

Replacing the Wall Oven Door Window Assembly

Replacing the Microwave Fuse

Replacing the Microwave Fuse

Replacing the Primary Door Interlock Switch

Replacing the Primary Door Interlock Switch

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See how others fixed this model. Time, tools, difficulty, and steps that lead to victory! View More

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Microwave completely stopped working
968 of 1266 people found this instruction helpful.
  • Kim from Cliffside Park, NJ
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
Turned out the issue was easily solved by replacing a single, inexpensive fuse.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the mic rowave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
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I diagnosed the problem incorrectly: based on a previous repair.
66 of 141 people found this instruction helpful.
  • Ralph from Brandon, FL
  • Easy
  • Less than 15 mins
  • Pliers, Screw drivers
The old fuse is perfectly good. The new ones arrived within a day.
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Microwave would turn on and count down, but not heating and not rotate turntable. Pressing door up would occasionally start heat.
40 of 67 people found this instruction helpful.
  • Michael from Ridgefield, CT
  • Really Easy
  • Less than 15 mins
  • Screw drivers
First I disconnected the power and opened the door. Then I removed the top screws holding the top vent louvers, then removed the screw at the top of the touch pad. The touch pad removes by sliding up slightly then tilting top out. I unscrewed two screws holding the door latch assembly. Press the tab to remove and replace switch. Reco nnect wires, reseat latch mount by placing top bracket tab in place first, allign and secure with screws. Reseat touch pad by placing bottom tabs in first, tilt forward and press up to seat top tabs, secure with top screw. Secure vent louver screws, plug in and watch your microwave work again.
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