PERL451ACW Maytag Range - Instructions

Element was sent by buyer, As they recommended, when model of stove given to them. It was upper right rear. When element came. First took off old element. ...Match both element , new element did not look exactly the same, small variation. It did not come on.. I moved old element from left side to right side . Old element worked on both si ... Read more de .. tried new element on left side also.. still didn't work.. so I called right away and explained.. new element did not work.. not defective, but, just wasn't the right one.. I had a specialist came and check it out also. I was told wrong element.

All I had to do was, unscrew two screws. Carefully pull the broken element out, disconnect. Push carefully back in. And replace screws and Walla!

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your websit ... Read more e. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!

Removed front panel of range, removed switch (2 screws), unclipped wires from back of existing switch. Installed new switch - reverse order of above.

Hired a pro. Parts are difficult to get on a timely basis today , if at all. Screw up this repair by damaging the outer " black glass " and you buy a new stove. It took three weeks to get my replacement glass even though PS said the part was being sent within a day of the order. Even so , I am am happy to have gotten it , and will contin ... Read more ue to use the company.

The sensor is mounted in the top right side of the oven.An extra long screw driver helps to avoid damage to the sensor when replacing it.The connectors were the opposite to the old sensor and I did not see that there were adapter cables included. It might help to connect or tie these together as I only expected the sensor and did not loo ... Read more k for adapters.I had cut the wires and used wire nuts when I found the adapters.The repairs works fine.
Mike

I switched the oven sensor easily enough, but it did not remedy the problem, so we are in the process of replacing the oven since it's about 20 yrs. old.

I took the door off and removed five phillip screws from the old bottom support and removed it. I took the opportunity to clean the glass on the front and back before placing it back on. It simply fits into two keepers at top and is held on by the new support at the bottom. I replaced the five screws and put the door back on. It is a simp ... Read more le job that only takes a few minutes.

Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. ... Read more That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

Took screws out of the back on the side the sensor was on, unplugged it & took out the two screws on the inside of the oven to release the sensor. Put new sensor in place with the two screws & used one of the adapters to plug in the new sensor. Put screws back in the back panel & turned on the oven which unfortunately is still 50 degrees ... Read more low. Need a new clock with computer which is out of stock & unavailable. I was an electrician for 25 years so didn't experience any problems. It was a cheap thing to try.

Turned off breakers to oven. Removed two screws that held oven in cabinet. Removed oven door by opening slightly and pulling up on door. Pulled oven out 1/3 of way. Took out four screws on top of control panel. Took oven light switch off by unscrewing holding ring. Removed temp knob on right by pulling. Removed start / stop knob same way. ... Read more Removed glass straight out. Removed four screws that held elecrtonic clock conrtol board. Unpluged three wire plug from right side and the nine wire plug from the left side. Worked board out at and angle. Went backwards to connect and replace board, screws and door.Slid oven back in and tested oven after turning breakers back on, worked like new.

Replaced the thermostat according to existing videos and had to adjust the thermostat using instuctions in the user manual for model CWE4800ACB.

I checked out Maytag.com - found the parts page on my computer - found the top oven element - ordered it from Part Select - it arrived just a few days later......

Before it arrived, I removed the damaged electric element from top of oven - easy.

Oven was ready for me to install new element - the video on your ... Read more website was perfect - it helped me remove the old & install the new element from Part Select. It took me about an hour.

Thank you for your fast service, good instructions & the video!

I'm an 84 year old female. Did this by myself! Thank you!

Was very difficult because door handle broke off on Holloween 2020. I looked into model number and ordered part same day. Money was taken out of my account almost immediately. Email said it would be sent out within 7-10 days. A while month went by. I emailed them twice asking about my order. They never got back to me.

So af ... Read more ter 2 months, I posted a review on Facebook of my experience with this company. Within an hour of my review going up on Facebook, they contacted me and I gave them my order info. It was sent out the next day.

So the only reason they took care of it is because of the bad public review on Facebook that I posted.

They did refund me the shipping cost. But I will never use this company again. This never should have gotten as far as it did. The only reason they talked to me after they took my money is because of the bad public review.