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PB975TM1WW General Electric Range - Instructions
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The main burner on our GE glass cooktop stopped working. It would glow red and work for a second, then go black.
2 of 2 people
found this instruction helpful.
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Steve from Seattle, WA
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers, Socket set
I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Repl
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acing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!
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Stove overheated with an F2 error
2 of 2 people
found this instruction helpful.
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Richard from PHOENIX, AZ
- Easy
- 15 - 30 mins
-
Nutdriver
Removed screws holding temp sensor, pulled wire out from behind wall until found connector, disconnected old sensor.
Measured resistance of old sensor and compared with new sensor, they measured nearly the same. Installed the new sensor and tested the stove. Came up to temp ok. No problem since, about 2 weeks.
Measured resistance of old sensor and compared with new sensor, they measured nearly the same. Installed the new sensor and tested the stove. Came up to temp ok. No problem since, about 2 weeks.
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Stove was not getting enough power.
2 of 2 people
found this instruction helpful.
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Nathan from Wells, ME
- A Bit Difficult
- 15 - 30 mins
-
Nutdriver, Pliers, Screw drivers, Socket set
My stove didn't seem to be getting enough power for the oven to heat up and the burners to get hot enough. When I checked the connection of the electric cord I found that one of the 3 terminals that the plug connects to was broken off. When the new part came I removed the old part by first disconnecting the 3 wires [black,white(ground),r
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ed] and then using a small but long 1/4 socket (that I found at Lowes)I removed the 2 screws that held the old part to the stove and the green screw under it holding the flat copper piece that also connects under the white ground wire of the part. I mounted the new piece on with the 2 1/4 screws. The new part comes with a piece of copper that is for grounding the part to the stove. When I compared it to the old part it was a little different. I first screwed the copper piece onto the stove (under the part) with the green screw then I screwed the white wire over the copper piece to the center terminal(you have to make the hole of the copper piece line up to the screw hole). I connected the other 2 wires and then connected the electric cord to the new terminal block and then put the back cover back on the stove and plugged it in. The clock came on I turned on the four burners they all got hot and red. I turned on the oven the element on the bottom got red I then turned on the broiler the top element got red. My stove is fixed.
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Erratic oven temp
2 of 3 people
found this instruction helpful.
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Gail from Glen Allen, VA
- Easy
- 15 - 30 mins
-
Nutdriver, Socket set
RE: 2 yr. old GE double wall oven with convection option in upper oven, non-convection in lower oven: baked goods were not browning, were undercooked or burned. Tested both ovens on regular bake setting using 2 oven thermometers. Set ovens for 350. Although after 10 min both ovens beeped "ready", the oven thermometers actually read 20
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0 - then would swing up as high as 500 and as low as 200 during the 20 min test period. Decided to first replace top oven sensor only, just in case it really was a more expensive control panel problem. It was a bit awkward to reach back there with the oven door in the way, but I have long arms! Aimed my flashlight, removed nuts with a socket wrench, pulled out the sensor, popped the clip and the old sensor easily separated from its connection. Snapped on the new sensor, pushed it back in and reset the nuts. Easy. Set the oven for 350 and tested again with 2 oven thermometers for 45 min. Voila! The oven thermometers read exactly 350 when the oven beeped "ready" and it stayed at 350 throughout the entire 45 min retest period with only a 3 degree variation both up and down. What a great improvement! Immediately went online to Parts Select and ordered another sensor for the bottom oven which was having the same problem. Fixed both ovens all for under $30 - and just in time for Christmas cookies! Don't want to know what the repair guy would have charged.......Merry Christmas!
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door gasket was soiled
1 person
found this instruction helpful.
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Joseph from Murrells Inlet, SC
- Really Easy
- Less than 15 mins
took out old gasket and inserted new
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Lower element in the upper oven was not heating.
1 person
found this instruction helpful.
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Bunny from COLUMBIA, SC
- Very Easy
- 15 - 30 mins
-
Nutdriver
Prep: You need a 1/4” nut driver to remove the screws in the oven. Approx. $6.00 at the hardware store. Flashlight. Two small chip clips or clothespins.
1. Turn off power at the breaker.
2. Remove oven rack.
3. Use nut driver to remove screws and pull element to expose wires. Attach chip clips to each wire to prevent ... Read more the wires from slipping behind. Remove old element.
4. Plug in the new element and make sure secure. Turn on breaker to test.
While this was a simple repair, turned out the element was not my problem. I needed a new relay board. The relay board part is not readily available, so you have to dig around the web to find one.
1. Turn off power at the breaker.
2. Remove oven rack.
3. Use nut driver to remove screws and pull element to expose wires. Attach chip clips to each wire to prevent ... Read more the wires from slipping behind. Remove old element.
4. Plug in the new element and make sure secure. Turn on breaker to test.
While this was a simple repair, turned out the element was not my problem. I needed a new relay board. The relay board part is not readily available, so you have to dig around the web to find one.
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Burner not working
1 person
found this instruction helpful.
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LUIS from CONCORD, MA
- Really Easy
- 15 - 30 mins
-
Nutdriver, Pliers, Screw drivers
First, disconnect electrical power to the stove by turning the main fuse to the off position. Confirm that there is no electrical power in the stove. The ceramic top is held by 10 screws that are closest to the ceramic surface. Other screws hold other parts of the stove and not need to be touched when opening the stove. Once the ceram
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ic surface is off there is access to the burners and the various lights and switches. It is important to determine whether it is the burner that is defective or the switch. Inasmuch as the switch has many moving parts, the switch is more likely to be the defective part. Check the switch by gaining access to the switch connections. There is a metal frame held by two screws on each side in the outside of the stove (same area where the initial 10 screws were removed to separate the ceramic surface). Remove these screws and flip the switch assembly so all the wires and cables are accessible. I checked the switch with a continuity tester and by trial and error determined that there were two connections that in all the remainder three switches had continuity when the switch was in the on position while the suspect switch did not. Replaced the suspect switch by pulling the wires and replacing them in identical positions in the new switch (a smartphone camera became very useful to remind me were exactly each cable's connection was). Restore power by turning the fuse to the on position. Check that the burner lights up. If not, change the burner as well. Same simple procedure of disconnecting and connecting cables to the burner). Make sure to disconnect power before working on the burner. Replace the screws that hold the switch assembly. Replace the ceramic top. Replace the screws. Set stove back in its hole. Reset fuse. Total time: 35 mins. Total cost: Approx $25.00 (switch + delivery). Quoted repair by local appliance repair service: $487.50. No contest. Next project is to fix a leaky water dispenser in the refrigerator.
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Followed a GE Video on installation
1 person
found this instruction helpful.
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Sarah from MONTGOMERY, TX
- Very Easy
- 15 - 30 mins
-
Screw drivers
Followed GE repair video
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Temp probe was defective
1 person
found this instruction helpful.
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Eric from SOUTHBURY, CT
- Very Easy
- Less than 15 mins
Threw the old one out - plugged the new one in. Steak came out just as ordered - medium rare.
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Bake and convection cycles quit working after a10 minutes
1 person
found this instruction helpful.
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Stephen from Zachary, LA
- Very Easy
- Less than 15 mins
-
Nutdriver
Unbolted temperature sensor from back of oven. Disconnect cable connector. Replaced and reconnected new sensor and bolted back in place. Haven’t had to replace bake element yet, but it’s a major job being this GE Profile oven has the bake element hidden. That’s a new one on me.
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Remove back panel or access sensor, replace sensor and panel
1 person
found this instruction helpful.
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Mike from Glencoe, NM
- Very Easy
- Less than 15 mins
-
Nutdriver
Removed back panel, change out sensor
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Not Reaching Temperature above 300 Degrees
1 person
found this instruction helpful.
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Ron from SAN TAN VLY, AZ
- Very Easy
- Less than 15 mins
-
Nutdriver
Take off 6 screws of back cover of the range, unplug the white wire. Go to the inside of oven, pull out racks. At the top of the oven is your Broiler element, in the center you will see a rod sticking out with one screw holding it in place. Take out screw and pull temperature sensor out toward you. Reverse steps to put it back together.
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cooktop switch broken
1 person
found this instruction helpful.
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kathleen from Wynantskill, NY
- Really Easy
- 30 - 60 mins
-
Screw drivers, Socket set
Really easy. Part came in rapid time and was the right part. Went on web and got instructions with video how to install.
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Replaced cracked inner oven door glass
1 person
found this instruction helpful.
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Sherry from SAINT PAUL, MN
- Easy
- 1- 2 hours
-
Screw drivers
This went pretty smoothly. Watch the video and just follow along step-by-step and it goes well. It would have only taken about 30-45 minutes (even being careful and slow) but I ended up placing the glass twice (be very careful and triple check that all the insulation gets poked under the housing and none is sticking out). The first time I
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had a small piece sticking out. (Use gloves for this part so your hands don't itch). The second time I needed to redo part of it is I forgot one of the spacers on the door handle and had to get that in there so the handle worked properly. I also took the time to clean the oven while the door was off so that took some time. Total I probably had 1.5-2 hours into this project but at least half of that was me cleaning and being fussy. This is an easy repair. I'm not a confident repair person and this wasn't difficult. It was a little time consuming but well worth the cost vs calling a repair person or buying a new appliance. You do need to have a specialty star head on a screwdriver but my simple tool kit had all the tools I needed. The oven has been working great since the repair.
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Broke the glass on our oven door due to cold water spilled while it was hot
1 person
found this instruction helpful.
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Dagmar from WESTMINSTER, CO
- Easy
- 30 - 60 mins
-
Screw drivers, Socket set
First of all, there are FOUR panes of glass on the oven door and two different sizes. Make sure you're ordering the right pane. We initially got the wrong one and had to return/reorder.
Took door off hinges and set on table. Removed almost all screws. Two at the top are very long and almost spring loaded -- this was helpful whe ... Read more n putting it back together.
When removing the layers, keep track of what/where screws are placed. Some are star-hole-head, some are hex-head (socket). Work slowly and carefully so as not to break additional panes of glass. Leave plenty of room in your workspace to set items aside while you get to the innermost part of the door.
For this part #, it's deep in the door layers and surrounded by fiberglass. Wear gloves so you're not itchy later. This part acts as a double-pane with a narrow aluminum frame around the two pieces of glass. Be careful not to bend the frame when removing the broken piece. One corner of the frame also has a hook-n-hole closure. Take care to not bend the hook too much.
We wiped all the glass pieces off to get all fingerprints, smudges, and baked-on foods removed. Then we put the pieces/parts back -- a lot like a puzzle. Had the oven back up and running with no problems. It may take two people to get the door back on the hinges just because of the weight and awkward position they need to clamp back together.
Took door off hinges and set on table. Removed almost all screws. Two at the top are very long and almost spring loaded -- this was helpful whe ... Read more n putting it back together.
When removing the layers, keep track of what/where screws are placed. Some are star-hole-head, some are hex-head (socket). Work slowly and carefully so as not to break additional panes of glass. Leave plenty of room in your workspace to set items aside while you get to the innermost part of the door.
For this part #, it's deep in the door layers and surrounded by fiberglass. Wear gloves so you're not itchy later. This part acts as a double-pane with a narrow aluminum frame around the two pieces of glass. Be careful not to bend the frame when removing the broken piece. One corner of the frame also has a hook-n-hole closure. Take care to not bend the hook too much.
We wiped all the glass pieces off to get all fingerprints, smudges, and baked-on foods removed. Then we put the pieces/parts back -- a lot like a puzzle. Had the oven back up and running with no problems. It may take two people to get the door back on the hinges just because of the weight and awkward position they need to clamp back together.
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