N31115XAW Norge Range - Instructions
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Oven would not work but the Broiler did
337 of 374 people
found this instruction helpful.
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James from Ferndale, MI
- A Bit Difficult
- 15 - 30 mins
-
Nutdriver, Screw drivers, Socket set
The oven had been working intermittently for a while and after repeated threats of starvation from my spouse I finally took a look even though it was summer and the grill was working fine. The Igniter would glow red when the oven was turned on but the gas would not flow to it no matter what the temperature setting. I searched online and f
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ound this site that explained it was possible for the igniter to glow but if it was not drawing the correct amperage (because its resistance was too high) then the main brain would not allow the gas valve to open. So I took a look at the broiler and it had the same igniter. I measure the resistance of both of them and the oven igniters resistance was higher (don't rememeber the reading) then I moved the Igniter from the broiler to the oven and the oven worked from there it was just a matter of ordering the part. End of story except for I am still doing all the cooking on the barbecue outside.
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Oven would'nt light
131 of 144 people
found this instruction helpful.
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Charles from Charlestown, RI
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers
In most cases if your oven won't light or takes a long time to light you may have a bad igniter even if it glows. To check the igniter use a voltmeter to check for 120 A/C volts going to the igniter and3.5 A/C volts going between the ingniter and the gas valve. My bad ingniter glowed but had only only 3.0 A/C volts going to the gas valve
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for the oven. The new igniter took only 45 minutes to install and supply's 3.6 A/C volts to the gas valve and the oven works fine.
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oven failed to light
71 of 79 people
found this instruction helpful.
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Beryl from Dawsonville, GA
- Really Easy
- Less than 15 mins
-
Screw drivers
My son replaced the broiler igniter this spring, so I had a clue as to what was required. This was even easier and since I had back surgery recently & my husband was out of town that was a giant plus!
I unplugged the oven, removed the oven door, found the release latch and removed the oven floor. I then removed the 2 screws ... Read more that held the igniter in place (I received this stove used and the igniter had evidently been replaced before as it was the same shorter version included in the kit). I pulled the igniter out then removed some insulation and tugged the connector out of the oven floor. I disconnected the igniter and plugged the new one in. I then replaced the connector in the floor, attached the igniter with the screws, replaced the insulation and did a test run (plugged in the oven & turned it on). That was successful so I put the floor back in and put the door back on.
Ta-Dah!
I unplugged the oven, removed the oven door, found the release latch and removed the oven floor. I then removed the 2 screws ... Read more that held the igniter in place (I received this stove used and the igniter had evidently been replaced before as it was the same shorter version included in the kit). I pulled the igniter out then removed some insulation and tugged the connector out of the oven floor. I disconnected the igniter and plugged the new one in. I then replaced the connector in the floor, attached the igniter with the screws, replaced the insulation and did a test run (plugged in the oven & turned it on). That was successful so I put the floor back in and put the door back on.
Ta-Dah!
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Oven would not ignite
57 of 61 people
found this instruction helpful.
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Jerry from Paris, TN
- Really Easy
- 30 - 60 mins
-
Nutdriver
This repair project was too easy!...and cheap. Sears quoted the price of the igniter at $280 plus the service call and the item cost $41 on PartSelect. The part was received the next day after the order was placed...WOW! So easy, turn off the power to the oven, open the oven door, remove the oven racks and lift the bottom pan of the oven
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up from the back and set it aside. There you see the flat type igniter in plain view at the back of the oven. Remove two screws with nuts using a nut driver (I had trouble because the screws were corroded and I had to use some, um, force to get them out and swore a little too). Once the screws were out, pull the igniter elecrtic wires and connector from the entrance hole in the back after moving a little insulation out of the way. Release the connector plug and unplug the old igniter and simply plug in the new one. Find new screws and reinstall in reverse order. Be sure to push the connector and wiring back into the hole and cover with the insulation. Very easy job that anyone could do.
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Oven not working
49 of 60 people
found this instruction helpful.
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JEREMY from ARLINGTON, TN
- Easy
- 30 - 60 mins
-
Screw drivers, Wrench (Adjustable)
There were no flames when I turned the oven on, so the first thing I did was narrow down the problem through the process of elimination. It was really a fairly simple system to work on. I verified that it was getting power to the hot surface igniter (which it was). You can check this visibly by seeing if it heats up and glows, but that i
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s not enough. You also have to make sure the igniter is drawing enough amps to open the oven safety valve ( about 3-3.5 amps). You do this by leaving everything connected and turning the oven on as normal. You clamp the Amp Meter (a clamp style Amp Meter works best)to the wires going into the Hot Surface Igniter and checking amperage. If the amperage is to low then the igniter is not pulling enough to open the valve and you should replace it. If the amperage is as it should be then the valve is not opening. The next thing is to turn off the gas to the appliance and unplug the electricity before starting any other work. I removed the oven racks and bottom decking out of the way so I would have room to work. I removed the oven burner to get to the oven safety valve, which is held in by two screws. I disconnected the gas line coming in to the valve using an adjustable wrench, removed the two wires (noting their position) and removed the two screws with a phillips head screwdriver. I replaced the valve with a new one and hooked everything back up in reverse order. That was all there was to it. I also replaced a couple of burners on the top of the stove while I was at it, only because they were difficult to light sometimes. They simply twist out counterclockwise and have two wires that you can't get confused because they have different size connectors and will only go on one way. This 10 year old stove now works like a new one.
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One burner was not igniting .. no clicking sound .. no spark.
45 of 57 people
found this instruction helpful.
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Herb from Sumas, WA
- Easy
- 30 - 60 mins
-
Screw drivers
On this range, the switch at any one burner causes the igniters to spark on all four burners. However, there was no spark anywhere when I turned the knob for the front right burner. This indicated a fault in the switch on that knob. Very important to start by unpluging the power cord (I got zapped trying to skip that part!) Then remov
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e all four burners, by turning them counterclockwise and lifting. Remove all igniter wires and set the burners aside. At the edge of each of the burner holes is a screw. Remove all four of these screws, then you can pry the cooktop up and remove it. Pull all four knobs off, and remove the four screws attaching the cover behind the knobs (two on top and two below (above oven door). This exposes the igniter switches. Slide the broken switch off the shaft, and remove the wires. (There is a small release tab at each pole of the switch. Depress it with a small screw driver and the wires can be pulled out.) Push the wires into the new switch, slide it into place, and put everything back together. Solved my problem!
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glow bar would light but oven would not light
39 of 42 people
found this instruction helpful.
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David from Van Nuys, CA
- Easy
- Less than 15 mins
-
Screw drivers
I removed the rear access panel on the oven in order to get to the igniter wires. While testing the output voltage of the old igniter when on, I found that it was producing less than 3 volts ac. This was my clue that although the igniter glowed, it was going bad and needed to be replaced. I unpluged the oven, shut off the gas feed to the
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oven then removed the oven bottom pan (pull two push pins back, lift up and out) and removed the burner baffle wing nut with baffle. This gave easy access to the igniter and it's two mounting screws which i removed using a phillips screw driver. I unpluged the old igniter from the connector, pluged in the new one after routing it through the access hole from inside the oven to the back of the oven where the connector is located.
Mounted the new igniter, replaced the burner baffle, baffle nut, oven bottom, rear access panel cover, checked and turned on the gas, plugged the oven back in and sure enough it fired up right away. if you check the system of how your oven works and find the problem, it's easy to fix it yourself and save serious money...and look like a hero to the rest of the family.
Mounted the new igniter, replaced the burner baffle, baffle nut, oven bottom, rear access panel cover, checked and turned on the gas, plugged the oven back in and sure enough it fired up right away. if you check the system of how your oven works and find the problem, it's easy to fix it yourself and save serious money...and look like a hero to the rest of the family.
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No spark at top burners, first one then eventually all 4.
35 of 41 people
found this instruction helpful.
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jonathan from Bryson City, NC
- Really Easy
- 15 - 30 mins
-
Screw drivers
Most of the repair time was spent researching the problem online, locating the spark module inside the range, and selecting the part online. Installation was easy. Key troubleshooting info for me was, if there is no clicking, the spark unit is probably worn-out. I traced the ignition wires from the burners down to the spark module, locate
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d inside a 2x3" metal housing next to the bottom drawer. I removed 2 screws and out it came. The replacement unit pictured on the PartSelect site was not identical to the original but had the same number of contacts. I ordered the part and it arrived a few days later. The old connectors slipped easily onto the new pins, and I screwed the new unit into the range using the new metal housing. All 4 burners now spark up quickly, and we saved at least $100 on a service call. It was well worth the time and effort -- thanks!
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worn out door seal
31 of 32 people
found this instruction helpful.
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Stella from Charlotte, TN
- Really Easy
- Less than 15 mins
-
Pliers
removed old clips and remaining parts of old seal...new part already had clips attached, so just snapped them into holes in oven door.
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Burner wouldn't start
35 of 48 people
found this instruction helpful.
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Yury from Brooklyn, NY
- Really Easy
- Less than 15 mins
Make a quarter turn counterclockwise, disengage a burner head, disconnect 2 wires, connect to a new head, install turn clockwise.
That's it!
That's it!
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Oven would not light
29 of 30 people
found this instruction helpful.
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Richard from Austin, TX
- Easy
- 1- 2 hours
-
Pliers, Screw drivers
This oven was located in a rental house I own.
I first removed the metal plate that covers the burners at the bottom of the oven. No tools required for this step.
Next I turned the oven to 300 degrees, waited 30 seconds and noticed that the igniter was glowing brightly, but the burners did not light.
I nex ... Read more t turned the oven controls off, pulled the plug, and set to work removing the 2 screws holding a plate to the back oven wall and the 2 screws holding the igniter to the burner. These last 2 screws had corrosion on them and I needed to use vise-grips to get a firm hold on them. During reassembly these screws no longer held firmly because the hole they threaded into was enlarged during disassembly.
With the screws loose I pulled the igniter and fished the wires connected to it through the opening until I saw the connector. I then pulled the stove out of its opening and saw that there was a easily removable metal cover over the wires, and I took it off.
The new igniter came with an incompatible plug, so I cut off the connector on the stove wiring and on the new igniter and used wire nuts to make the new connections. I kept the orientation of the old and new plugs the same way in case the wiring mattered, but that was just being safe. I don't know if the igniter cares which of its wires go to which wire on the stove.
I reinstalled the screws holding the igniter, and shoved short sections of the supplied wiring into the screw holes so that the screws would hold more tightly. I shoved the supplied insulation into the opening that the wires passed through, and reattached the cover at the back of the stove.
I shoved the stove back into its opening, turned the oven on and it lit within 15 seconds.
I was very happy with the result, and the product I ordered arrived on time, well packaged and I'm a very happy customer.
I first removed the metal plate that covers the burners at the bottom of the oven. No tools required for this step.
Next I turned the oven to 300 degrees, waited 30 seconds and noticed that the igniter was glowing brightly, but the burners did not light.
I nex ... Read more t turned the oven controls off, pulled the plug, and set to work removing the 2 screws holding a plate to the back oven wall and the 2 screws holding the igniter to the burner. These last 2 screws had corrosion on them and I needed to use vise-grips to get a firm hold on them. During reassembly these screws no longer held firmly because the hole they threaded into was enlarged during disassembly.
With the screws loose I pulled the igniter and fished the wires connected to it through the opening until I saw the connector. I then pulled the stove out of its opening and saw that there was a easily removable metal cover over the wires, and I took it off.
The new igniter came with an incompatible plug, so I cut off the connector on the stove wiring and on the new igniter and used wire nuts to make the new connections. I kept the orientation of the old and new plugs the same way in case the wiring mattered, but that was just being safe. I don't know if the igniter cares which of its wires go to which wire on the stove.
I reinstalled the screws holding the igniter, and shoved short sections of the supplied wiring into the screw holes so that the screws would hold more tightly. I shoved the supplied insulation into the opening that the wires passed through, and reattached the cover at the back of the stove.
I shoved the stove back into its opening, turned the oven on and it lit within 15 seconds.
I was very happy with the result, and the product I ordered arrived on time, well packaged and I'm a very happy customer.
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oven takes a long time to reach temp set point
23 of 25 people
found this instruction helpful.
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Scott from Brooklyn Park, MN
- Really Easy
- 15 - 30 mins
-
Screw drivers
i need to replace the lower oven igniter about 2-3 years
unplug the oven
open the oven door half way then slide the door up
take out both racks
push the bottom pan away from you and lift up
one screw holds the igniter on
pull the wire out until you get to the electrical plug
disconnect
unplug the oven
open the oven door half way then slide the door up
take out both racks
push the bottom pan away from you and lift up
one screw holds the igniter on
pull the wire out until you get to the electrical plug
disconnect
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oven burner would not come on.
20 of 20 people
found this instruction helpful.
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Theodore C. from Winsted, CT
- Really Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
I am a retired lp Gas service person so this was quite
simple for me. Replaced the oven Igniter. What amazed me I placed my order and had the Igniter less than 24 hours. thank you so much for the quick service.
simple for me. Replaced the oven Igniter. What amazed me I placed my order and had the Igniter less than 24 hours. thank you so much for the quick service.
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Burners would not ignite
19 of 23 people
found this instruction helpful.
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Craig from Sequim, WA
- Easy
- 15 - 30 mins
-
Screw drivers
Pulled the stove out from the wall. Removed the left side of the stove. Removed the wires from the old igniter. Modified four of the wire ends with the proper size spade connectors (supplied with the new part). Reinstalled the wires onto the new part. Tested the burners. Reinstalled the stove side. Moved the stove back into position.
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Oven wouldn't lite
20 of 27 people
found this instruction helpful.
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E Blake from Dauphin Island, AL
- Easy
- 15 - 30 mins
-
Screw drivers
Pulled off the oven door, just lift straight up. Pulled out the floor of the oven, very easy just lift from the back. The only problem I had was the screws holding the old igniter wouldn't come out, they just spun. I snipped them off and picked up two new ones at the hardware store. Pull the wiring harness in through the hole in the b
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ack of the oven. Unsnap old wiring harness, snap in new one. Reattach the new igniter, replace floor, replace door. Turn on oven and cook food... fairly easy repair.
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