MW12 - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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A Cooking Tray developing a growing crack
474 of 480 people
found this instruction helpful.
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Ruth from New Bern, NC
- Really Easy
- Less than 15 mins
The unbelievable happened. Our glass carousel cooking tray developed a crack. Each day the crack got longer. I ordered a new one on Tuesday and it arrived the next morning just before the cracked one completely cracked. I have never experienced such fast service. I highly recommend PartSelect and their helpful service.
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plate broke
462 of 555 people
found this instruction helpful.
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craig from lindenhurst, NY
- Really Easy
- Less than 15 mins
replaced the plate
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I dropped the Microwave plate and it broke.
151 of 225 people
found this instruction helpful.
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Diane from Fairhope, AL
- A Bit Difficult
- Less than 15 mins
I ordered the part and when I recieved it, I saw that I had orderd the wrong size. I called and customer service was very friendly and helped me to get the correct part. they sent the new part out and even though it was christmas hollidays I recieved it the day after Christmas. Great Company
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I took it out to wash it. It was in the dish rack, I went to reach for the coffee pot and CRASH!!
148 of 227 people
found this instruction helpful.
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Kathy from Hobe Sound, FL
- Really Easy
- Less than 15 mins
I went on line and tped in GE your web site came up. It didn't even take 5 minutes to order the part. The best part was I ordered it on Sunday and when I got home from work that Tuesday it was at my front door. I will certainly use your company again.
Thank You
Thank You
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Microwave tray broke!
178 of 325 people
found this instruction helpful.
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Gary from Anthem, AZ
- Very Difficult
- Less than 15 mins
Opened the box and put the new tray in the micro wave. Drank a beer and made microwave popcorn. The End!
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broken glass
155 of 298 people
found this instruction helpful.
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ann from west friendship, AL
- Really Easy
- Less than 15 mins
i had to replace the cooking tray after 9 yrs as i dropped it and broke it. i ordered the new tray in feb and rec'd it right away. the new tray mysteriously burst one day in the microwave after a few weeks. i spoke w someone at partselect and they replaced it right away. wonderful customer service. thank you.
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cooking tray broke
153 of 297 people
found this instruction helpful.
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Lois from York, PA
- Really Easy
- Less than 15 mins
put cooking tray in place
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Broken glass carousel cooking tray
152 of 294 people
found this instruction helpful.
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James from Plano, TX
- Really Easy
- Less than 15 mins
We were so happy to be able to order a replacement glass microwave tray after I broke ours during cleaning. In this throw-away world we live in, we assumed we would just have to buy a new microwave but ours was only two years old so we really didn't want to do that. We found the same microwave at the store but it had gone up in price qu
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ite a bit. Ordering this plate as a replacement part just made financial sense, and it was so easy to order. It arrived very quickly and we were extremely pleased with the whole experience.
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Microwave made very loud noise while on. No heat.
52 of 87 people
found this instruction helpful.
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Sleiman from Miami, FL
- Easy
- More than 2 hours
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Pliers, Screw drivers
Unless you have a very comfortable background with electronics and electricity, I don't necessarily recommend taking apart a microwave. If you are very handy and are going to be VERY cautious to follow the rules of discharging caps and testing voltages before moving forward, then go for it. That said, I took the microwave off and apart.
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Not knowing where to find the parts, I was fortunate that the installer put the instruction book for the microwave inside the front vent slot above the touchpad for reference. it details the location of every part and it tells you very clearly what each part you test should show specific to this microwave on your multimeter. Find this guide online if you don't have it. Turn on the microwave for 20 seconds with a glass of water to make sure it's not heating - that with the noise means it's eeither the magnetron, cap, or diode. Read the notes on this site for all of the basic things to look for with the magnetron, diode, and capacitor. Once comfortable with the guide, locations of those devices, and how to test, then take it down and apart. Unfortunately, I didn't do all those things in that order, and it only wasted a lot of time trying to find the parts. Once I found the parts and put all the screws and covers back for all the areas that didn't need to be accessed for the repair, testing went quickly. The diode was bad. Ordered a new one and had it in 3 days or so. That means your microwave will be apart and sitting somewhere for a little while until you get the part and have time to repair it. Putting the diode back isn't too bad. Reassemble the microwave and put it back up again. If i had to do it again, it would take me 20 to 30 minutes once the microwave was down and on a table. Also, I used some bricks with towels over them or you could use some sawhorses to keep the microwave elevated so you can plug it in and run it after installing the new component. Again, make sure you discharge the cap before touching anything again even if you didn't run it, but just plugged it in.
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Humming sound, not heating.
43 of 63 people
found this instruction helpful.
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Fausto from Miramar, FL
- Easy
- 15 - 30 mins
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Nutdriver, Pliers, Screw drivers
I turn off the income electricity by shutting down the corresponding circuit breaker. Then, I removed the control panel from the microwave which gave me access to the capacitor and adjacent diode. After that i unscrewed the defective diode and replaced it with the new one and BINGO!
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Microwave went dead while in use.
35 of 42 people
found this instruction helpful.
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Keith from Georgetown, TX
- Really Easy
- 15 - 30 mins
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Pliers, Screw drivers
1. removed vent across the top to gain excess to Screw holding control in place. 2. Removed control panel to access Fuse. 3. Remover fuse after pulling plug. 4.Tested fuse for continuity with volt ohm meter noting no continuity.5. Orderd new fuse. 6. receeived new fuse and installed infuse holder.7. plugged microwave plug back in receptic
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al and tested unit now working OK.Reversed steps 2 & 1 job complete
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microwave oven blew fuse
27 of 43 people
found this instruction helpful.
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tad from tamarack, MN
- Really Easy
- Less than 15 mins
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Pliers, Screw drivers
First I removed upper front grill by removing two Philips head screws on top and pulling off. This exposed the Philips head screw which holds control panel in place. After removing screw I pushed up on panel and it came off to expose fuse. With needle nose pliers I removed old fuse and again with pliers held new fuse in position. With th
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e help of a bladed screwdriver, I pushed new fuse into holder, then replaced panel, screw and grill. This took less than 15 minutes even as one of the wires on control panel pulled out of connection and took some time to locate where to reconnect, otherwise was an easy fix
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Buzzing noise, no heating of food
22 of 35 people
found this instruction helpful.
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Ted from Hudson, NH
- Easy
- 30 - 60 mins
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Pliers, Screw drivers
Removed control panel, discharged HV capacitor. Removed old diode, tested to confirm failure. Replaced part. Other than the removal of the panel swapping the part was almost as easy as replacing a light bulb.
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Wolud not heat or cook anything.
19 of 38 people
found this instruction helpful.
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Wayne from Wingate, NC
- A Bit Difficult
- 30 - 60 mins
Instead of telling you, i have question do you have any instructions on how to do the repair. It would have helped save time on the repair.
This job took longer then it should have, becasue I did not start right in the begining. I did figure it out quickly after the wrong start.
You were a big help in picking the r ... Read more ight part to correct the problem. You should be able to help with the repair. Thank You
This job took longer then it should have, becasue I did not start right in the begining. I did figure it out quickly after the wrong start.
You were a big help in picking the r ... Read more ight part to correct the problem. You should be able to help with the repair. Thank You
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microve stopped working
15 of 30 people
found this instruction helpful.
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Denice from Montgomery, AL
- Really Easy
- 15 - 30 mins
Jenn-Air Microwave would not turn on. Clock worked , light worked, timer worked and would count down .I changed' Part #0813140 Switch, Micr} cost $8.99 plus shippingNow it works Thank You for good advise
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