LRE3083ST (ASTLLGA) LG Range - Instructions

Dropped a hammer on the range while removing a ceiling light. Viewed a How-To video on Google. Ordered the needed parts. Followed the steps from the How-To video. Reinstall was a bit tricky by myself - could have used an extra set of hands. I have a few words of caution:
1) Put something between the range top and range - like a ... Read more sheet or drop cloth - to prevent a dropped screw from falling into a crevice in the stove. I dropped a screw and was unable to retrieve it, even with a magnet.
2) Makes sure you remove all bumpers, screws, clips, etc. from the item being replaced and put them on the new item if the new item does not come with replacement bumpers, screws, etc.

1. Unplug the stove (you will need 1 person to assist).
2. Remove the 3 assembly screw (Philips screws) located underneath the front of the assembly, near the oven door.
3. Raise the plate assembly to expose the heating elements (Take a photo of the positioning for installation reference).
4. Remove the wires connected th ... Read more e heating elements (unclip the connectors only).
5. Remove the holding clips from the heating elements (2 clips on each elements, the large element has 1 clip and 1 screw).
6. Remove the elements only (leave the wires in place).
7. Remove the Plate Assemble (save the 2 black rubber mounts located on the sides, the new assembly dose not come with replacements) .
8. Now your are ready to reinstall the Plate Assembly, so do the reverse and you should have no issues (check your photo for proper installation).

The repair person could not complete the job as the part sent is totally wrong for the appliance. The company has not responded to me email sent 12/30/23 and there is no way to leave a voice mail or ask for a call back, due to large call volume. A live representative does not answer the phone.

Please check your emails. You ask ... Read more for feedback on repair, but obviously do not take time to check emails for issues. Because the error is on the part of PartSelect I requested an RMA to return an incorrect part. Please respond by sending a shipping label so it can be returned for a refund. I have submitted a dispute with the credit card company since your company is negligent in customer service. Please email RMA shipping label to [email protected]

We had made this determination with the help of a repairman on the phone. I ordered the part and waited for it. It was stuck in West Virginia. After several days after it was expected a repairman fixed my range to the tune of $168. It should have cost $30 (the cost of the part and shipping).
Unfortunately I probably won't order ... Read more from PartSelect again.