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Lower dish rack needed replaced
9 of 10 peoplefound this instruction helpful.
Lester from HARLINGEN, TX
Really Easy
30 - 60 mins
Screw drivers
Removed new from box and installed rollers as instructed that's all there was , very easy.
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door spring cable broken
8 of 8 peoplefound this instruction helpful.
garret from Fair Haven, NJ
A Bit Difficult
30 - 60 mins
Pliers, Screw drivers
You need to pull the unit out to get access to the spring connected to the rear leg frame. Use the everything in the kit. The rollers are upgraded and will guid the cable better.
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Surprise, I'm not a plumber - replacing impeller and seal kit 8193951A
When the top rack stopped cleaning, I tracked down the problem to the food shredder/chopping blade, and then to the impeller that drives the blade. The knob on the impeller had sheared/broken off. That meant removing the motor, and replacing the impeller. Four hours, a band-aid, and a trip to Home Depot later, here are my suggestions
... Read morer /> 1. Look for videos – this site is awesome, but they don’t have a video on this particular repair. I found 4 that got me close to knowing what I was doing. 2. Do all the “remove internal stuff” - you had to anyway to find the issue with the shredder/cutting blade 3. Take pictures as you move along, you’ll need them when you have to remember the placement of the water line, drainage hose, wired connections etc. 4. You need a 1/4 inch socket set. A 3/8 drive will NOT work (it won’t fit between the shroud and the base). Don’t start working on the repair, unless you have a 1/4 in socket with about a 6" extension 5. Someone at Kitchenaid should be shot for having the waterline connection facing the back of the unit. Use a short adjustable wrench 6. The order comes with a washer, but when you take the impeller off this model, you’ll see you don’t need it. 7. Placement is everything – there was zero clearance between the bottom of the unit and the floor. Placement of the water line, drain hose, and power line was critical – had to re-position the unit about 7 times to get it to “play nice”. 8. Hindsight – only needed to remove the wire harness for the motor (take pictures) 9. Hindsight – gloves are a great idea – sheet metal is unforgiving
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Stopped washing in cycle, LED code flashed 6 times
9 of 12 peoplefound this instruction helpful.
Brendan from Indianapolis, IN
Really Easy
15 - 30 mins
Screw drivers, Socket set, Wrench (Adjustable)
Since I had manual from initial installation I knew code meant heater was malfunctioning. Went to Sears, Lowes..no parts to repair. Instructed to go to appliance repair shop, closed of course...ordered online instead here and received in 2 days. Repair took 20 minutes. Super easy! Do not attempt to use adjustable wrench to tighten, use so
... Read morecket set as plastic electrode casings will be compromised. Takes some tork. Probably saved $100-$150 repair call. Wife was pleased. I was suprised how easy.
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Leeking dishwasher
8 of 9 peoplefound this instruction helpful.
Lew from Lewiston, CA
Really Easy
15 - 30 mins
Grabbed old seal and removed it.(notice how seal was situated in slot)
Pushed new seal in slot that held old seal. close door.
If dishwasher still leaks you put the seal in backward (I did!)remove seal reverse it and reinsert it.
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motor making a load noise
8 of 9 peoplefound this instruction helpful.
Kenneth from Houston, TX
Really Easy
15 - 30 mins
Pliers, Screw drivers
pull out the dishwasher lay it on its side use a 1/4" drive socket with extension and a universal joint to undo the the hidden bolt, twist the motor 1/4 turn. this is the hard part you have to pull fairly hard and rock the motor around a little to get the o-ring to let the motor slide out. lube up the new motor with j
... Read moreet dry or soap and insert back it, turn it back 1/4 turn, install the bolt and plug the motor control wires back in, then reinstall it back under the counter
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Broken bottom rack
8 of 9 peoplefound this instruction helpful.
Charles from CONVOY, OH
Very Easy
Less than 15 mins
Screw drivers
Removed old rack and and removed old rollers and installed old rollers on new rack as they work better than the new rollers sent with new rack
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Soap dispenser wouldn't open during a wash cycle
13 of 25 peoplefound this instruction helpful.
Nicole from Reno, NV
Really Easy
15 - 30 mins
Screw drivers, Wrench (Adjustable)
Removed the front panel of the dishwasher. Unhooked the electrical connection between the dishwasher and the dispenser, which was as easy as unplugging a cord from an electrical outlet. Removed the old dispenser and replaced it with the new one. Replaced the front panel. This was a super easy repair.
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After normal wash cycle upper rack dishes not clean
7 of 7 peoplefound this instruction helpful.
Gregory from Danvers, MA
A Bit Difficult
1- 2 hours
Screw drivers
First research then troubleshoot Removed 1 Upper rack 2 Lower rack 3 Lower Wash Arm and Strainer Parts 4 Upper Wash and Rinse Parts 5 Accumulator assy. 6 Motor shield 7 Inlet protector (most difficult) Noticed blade was broken off chopper assy. Replaced chopper assy. Runs and cleans
... Read morelike new. Most difficult step was to remove Inlet protector After removing two torx screws (#15) used small pry bar to lift inlet protector from position. Not easy to accomplish with hands alone. Inlet protector fits tightly into position.
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quit pumping water
7 of 7 peoplefound this instruction helpful.
Robert from West Middlesex, PA
A Bit Difficult
More than 2 hours
Nutdriver, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
I removed the dishwasher from under the counter. This took the bulk of the repair time along with disconnecting the water supply and electrical connection. I had enough slack in drain hoses that I could turn the dishwasher over to replace the motor. I was surprised that there was only one bolt that held the motor in place. I put the moto
... Read morer on, turned the dishwasher upright and slide it back unde the counter and began the long process ofreconnecting everything. I am sureit could have gone faster if I were younger and did not need glasses for close work. Start to finish took me four hours. This was the fourth time I have replaced motors in dishwashers of various makes.
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Dishwasher would not start, no lights.
8 of 11 peoplefound this instruction helpful.
Stephen from Water Mill, NY
Easy
15 - 30 mins
Screw drivers
I watched the video identifying the part and the procedure to make sure I could handle this. The phone attendant was also very helpful in making sure I ordered the correct part,which arrived in one day (amazingly). Everything was clearly described in the instructions and if you have done electrical work this would be relatively easy. You
... Read morewill need a specific screw driver bit to open the control panel but everything else is straightforward, just follow the instructions. Works perfectly now (I needed a new control panel about a year ago and Kenmore charged me $229 but it was just over a year since then....) PartSelect is a great service!
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Lost stop from one side of top rack. Rack could be pulled off track.
8 of 11 peoplefound this instruction helpful.
Sheila from FAYETTEVILLE, NY
Very Easy
Less than 15 mins
Looked at other side of top rack which still had the stop. Just had to orient the direction of the stop and push it firmly onto the rack arm. Took a couple tries, but it went in and locked. Works perfectly. Inexpensive and easy fix to to very annoying problem.
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Dishwasher would not work
16 of 35 peoplefound this instruction helpful.
Timothy from Arlington, WA
Really Easy
Less than 15 mins
Major appliance retailer sent out a repairman to diagnose the issue with the washer. They determined the control board needed to be replaced. They wanted twice the price for the part plus an additional two hundred dollars to return and install. Total time to remove and replace the part less than fifteen minutes. I purchhas same issue. Onc
... Read moree again the repair people, (another $80.00 for the second service call), say the control board muased the part from Part Select and installed myself. Washer st be replaced. I will purchase another dishwasher.
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Not cleaning well, Top spray arm not spinning. Chopper not turning
10 of 17 peoplefound this instruction helpful.
Steven from Phoenix, AZ
A Bit Difficult
1- 2 hours
Pliers, Screw drivers, Socket set, Wrench set
Disconnected power to dishwasher. Removed water supply hose from inlet water valve. Removed lower and upper racks. Removed Lower spray arm. Removed tube from pump tp top spinner. Pulled dishwasher from under cabinet (remember to tip to get back out!). Placed dishwasher on its back. Removed electrical connectors from water valve, main
... Read more motor and drain motor. Removed drain hose from drain pump. Removed pump/motor assy by pulling out wedges and pushing assembly into dishwasher. Removed pump/motor assy from inside dishwasher. Cleaned out pump. Installed new chopper. Re-install pump/motor assy. Re-install driain pump hose. Re-connect the pumps and water valve electric connectors. Slide dishwasher near cabinet for re-install. Re-connect drain hose to dishwasher. Re-install dishwasher under cabinet.Reconnect water supply. Removed top spinner from tube. Installed new spinner onto tube. Re-install tube onto main pump (below lower spray arm). Clean out and re-install lower spray arm. Remove middle spray arm from top rack. Clean out spray arm. Re-install spray arm with a new gasket (gasket may have not been needed). Re-installed lower and top racks. Re-connect power supply. Position all three spray arms pointing towards the door to confirm they were turning. Tested dishwasher - confirmed fill, wash, and drain properly. Also confirmed that all three spray arms were turning. Machine is washing, draining and running great since!
I looked up the repair on youtube and followed along step by step. I am a 64 year old female and the job was easier to do while watching a repairman than it would have been to read instructions. The internet is great for some things!
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